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The Official Word from the top - 90 Day Policy Explanation
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Jake
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PostPosted: Mon Mar 13, 2006 3:35 pm    Post subject: No Icon The Official Word from the top - 90 Day Policy Explanation Reply with quote

This was what was given to me for you guys to read as an explanation for the change.

I will continue to press for specific answers to the questions that were posted in the past but this is all that I have at the moment.

90 Day Policy Explanation

As you may have heard, anyone using a Gratis Internet site now needs to complete their offer — i.e., complete one offer themselves and have all their referrals’ offers completed — within 90 days of opening their account.

Here’s the background:

We instituted the 90-day change so that our operations would work in tandem with the way people actually use our sites. The bottom line is: You move fast and we want to do the same.

We did a survey and found that 93 percent of our users complete their offers within 90 days of opening their account — and a sizable majority of those users (about two-thirds) actually complete their offers within six weeks or less.

It seems that if you’re using a Gratis site to score a free iPod, or flatscreen or PlayStation 3 or whatever — there are 15 offers in all, check out freepay.com to see them all — you want to get the whole thing wrapped up pretty quickly — and that’s fine with us.

Another reason we’ve made the 90-day change is that, without having an ‘end date’ for accounts it was impossible for us to figure out where we were financially or to make accurate plans about ordering new goods to ship to our users. Sure, only about seven percent of our users had these never-ending (but never completed) accounts, but how many were going to finish the process and get their free item? None?, 10 percent?, 50 percent? More? Less? You get the picture… Too many loose ends — and none of them actually doing anyone any good. So we made the switch to a 90-day structure.

However, we wanted to make the change in a totally fair and aboveboard way. Rather than instituting some kind of retroactive approach — i.e., “Hey there, wanted to let you know your account has been cancelled!” — we decided to set the clock evenly for everyone.

As of March 1, 2006, and going forward, all accounts need to be completed within 90 days of being opened. If you have an older account, whether it was started a couple of months ago or several years ago, you have until June 1, 2006 (i.e., 90 days on from March 1) to complete your account. So far, no one seems to mind, as (like we said) the vast majority of our users complete their offers within 60 or so days, sometimes less. If you’re one of the few people who is disappointed by the change, then we’re sorry, but we hope you now see why the change needed to happen.

OK, thanks, talk to you later. Spread the word: Free stuff at freepay.com if you’re willing to do an online offer and refer friends who do the same.
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PostPosted: Mon Mar 13, 2006 3:42 pm    Post subject: No Icon  Reply with quote

Thanks Jake! Your response is appreciated and makes financial business sense.
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PostPosted: Mon Mar 13, 2006 4:01 pm    Post subject: No Icon  Reply with quote

Jake, tell everyone I'm sorry! I didn't mean to take over a year (or two, I think) to finish the site. Sad


I still want my iPod and PSP, though. Confused
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PostPosted: Mon Mar 13, 2006 4:05 pm    Post subject: No Icon  Reply with quote

The only big question I have is...

If I got 8 greens for ps3s.freepay.com just before the 90 day mark and I send the form in, but one of them is rejected. Will you be given time to get another referral, or is FreePay sticking with the whole thing where they say that it is better for you to get a couple extra referrals because 1 or 2 are usually rejected.
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PostPosted: Mon Mar 13, 2006 4:40 pm    Post subject: No Icon  Reply with quote

petezahut2 wrote:
The only big question I have is...

If I got 8 greens for ps3s.freepay.com just before the 90 day mark and I send the form in, but one of them is rejected. Will you be given time to get another referral, or is FreePay sticking with the whole thing where they say that it is better for you to get a couple extra referrals because 1 or 2 are usually rejected.


I sent in my form for the PS3 and two of my refs were rejected. However I had 10/8 green, so now I have 8/8 green. However it still says I need to send in the form - is this a NEW form compared to the ones I sent in earlier - am I okay - I don't know... It still says I need to send in the form for approval but by turning two refs grey does that mean they got my initial form? Im so confused, should I or shouldn't I send in a NEW form now since I actually still MEET the requirements set forth?
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PostPosted: Mon Mar 13, 2006 4:57 pm    Post subject: No Icon  Reply with quote

i still think its unfair for laptops
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PostPosted: Mon Mar 13, 2006 5:01 pm    Post subject: No Icon  Reply with quote

ok this explains not much...

so what happens when our 90 days are up... can we make another account?
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PostPosted: Mon Mar 13, 2006 5:04 pm    Post subject: No Icon  Reply with quote

aguy wrote:
ok this explains not much...

so what happens when our 90 days are up... can we make another account?


No, you can't but you can try for ANOTHER site. (sigh)
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PostPosted: Mon Mar 13, 2006 5:28 pm    Post subject: No Icon  Reply with quote

This was just a general statement put out by Freepay...it wasn't meant to address any of the questions Jake took. It sounds like he's still trying to get answers (which isn't a good sign).
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PostPosted: Mon Mar 13, 2006 5:45 pm    Post subject: No Icon  Reply with quote

drunkmonkey wrote:
This was just a general statement put out by Freepay...it wasn't meant to address any of the questions Jake took. It sounds like he's still trying to get answers (which isn't a good sign).


It sounds like he doesn't want to answer the questions. I don't have a doubt that he KNOWS the answers.

Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).
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PostPosted: Mon Mar 13, 2006 6:03 pm    Post subject: No Icon  Reply with quote

sounds more like his superiers are avoiding answering these questions, because they haven't figured it all out yet.

we can only assume the worst. ie. refs rejected = you lose out, and I don't think they will allow us to try again on sites we don't finish
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PostPosted: Mon Mar 13, 2006 6:12 pm    Post subject: No Icon  Reply with quote

aguy wrote:
ok this explains not much...

so what happens when our 90 days are up... can we make another account?


Why does everybody think that this new TOS will allow you to complete the site again? I don't really see how it changes anything with that. Plus, their biggest profit is from people who don't finish the sites. If you have proved that you can do it once, they will do all they can to prevent you from doing it again.
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PostPosted: Mon Mar 13, 2006 6:32 pm    Post subject: No Icon  Reply with quote

justinag06 wrote:
sounds more like his superiers are avoiding answering these questions, because they haven't figured it all out yet.

we can only assume the worst. ie. refs rejected = you lose out, and I don't think they will allow us to try again on sites we don't finish


That's what I'm thinking. Sad
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PostPosted: Mon Mar 13, 2006 6:33 pm    Post subject: No Icon  Reply with quote

darkscout wrote:
Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).


I missed that. That's pretty fucked up. Evil or Very Mad
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PostPosted: Mon Mar 13, 2006 6:47 pm    Post subject: No Icon  Reply with quote

drunkmonkey wrote:
darkscout wrote:
Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).


I missed that. That's pretty fucked up. Evil or Very Mad


I'm not sure we know all the facts on that situation. However, are you thinking Jake should have went against his boss's instructions in order to better-inform a forum full of people that for the most part cry and whine about Freepay not doing what they want?
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PostPosted: Mon Mar 13, 2006 7:09 pm    Post subject: No Icon  Reply with quote

CollidgeGraduit wrote:
drunkmonkey wrote:
darkscout wrote:
Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).


I missed that. That's pretty fucked up. Evil or Very Mad


I'm not sure we know all the facts on that situation. However, are you thinking Jake should have went against his boss's instructions in order to better-inform a forum full of people that for the most part cry and whine about Freepay not doing what they want?


If true, it's fucked up on Freepay's end, not just on Jake.
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PostPosted: Mon Mar 13, 2006 7:49 pm    Post subject: No Icon  Reply with quote

egyptianruin wrote:
petezahut2 wrote:
The only big question I have is...

If I got 8 greens for ps3s.freepay.com just before the 90 day mark and I send the form in, but one of them is rejected. Will you be given time to get another referral, or is FreePay sticking with the whole thing where they say that it is better for you to get a couple extra referrals because 1 or 2 are usually rejected.


I sent in my form for the PS3 and two of my refs were rejected. However I had 10/8 green, so now I have 8/8 green. However it still says I need to send in the form - is this a NEW form compared to the ones I sent in earlier - am I okay - I don't know... It still says I need to send in the form for approval but by turning two refs grey does that mean they got my initial form? Im so confused, should I or shouldn't I send in a NEW form now since I actually still MEET the requirements set forth?

I'm pretty sure that you do need to send in the form, unless your processing and your order is placed. If not, I suggest sending it in.

And also it says this on freepay's site:

If my account is closed for a site, can I signup for another one on that same site?

No - per our Terms and Conditions, we only allow one account per FreePay product site. Signing up for an additional account on the same site, will result in your additional account to be placed on "Hold" status. You are however, welcome to signup for another account for a different FreePay product site.
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PostPosted: Mon Mar 13, 2006 8:04 pm    Post subject: No Icon Re: The Official Word from the top - 90 Day Policy Explanati Reply with quote

Jake wrote:
So far, no one seems to mind, as (like we said) the vast majority of our users complete their offers within 60 or so days, sometimes less. If you’re one of the few people who is disappointed by the change, then we’re sorry, but we hope you now see why the change needed to happen.

"No one seems to mind"? Laughing
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PostPosted: Mon Mar 13, 2006 8:21 pm    Post subject: No Icon  Reply with quote

Berky34 wrote:

I'm pretty sure that you do need to send in the form, unless your processing and your order is placed. If not, I suggest sending it in.


Thing is I DID send in the form, I sent in two - then today 11 days after I sent the form 2 of my refs were DQ'd. Does this mean they got the form and went through my referrals? If so, then why does it say send in the form?

Also I STILL have 9 out of 8 greens and if my form got there (which I assume did because of the DQ'd referrals), did they not approve me? I still had the required amount to be approved although two referrals DQ'd... Does it mean I have to send a new form in to be checked all over again? Do I wait and see if I get approved? It's just way to confusing and not enough answers. I sent in ANOTHER (third) form just to be sure this evening, and I will continue doing so until I see something change.


Last edited by egyptianruin on Mon Mar 13, 2006 8:24 pm; edited 1 time in total
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PostPosted: Mon Mar 13, 2006 8:21 pm    Post subject: No Icon  Reply with quote

if u don't get aproved or finished by the deadline, you can't make another account. It's over, your account is cancelled
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PostPosted: Mon Mar 13, 2006 8:36 pm    Post subject: No Icon  Reply with quote

Kinda what I expected for our questions:
No answers.

Im pretty sure none of our questions were why did u do this and give us some statistics...

Here's a recap for Jake:
Rejection?
End of 90 days?
New account?
Laptops - Honestly wtf...?
...and more
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PostPosted: Mon Mar 13, 2006 8:55 pm    Post subject: No Icon Re: The Official Word from the top - 90 Day Policy Explanati Reply with quote

ilanbg wrote:
Jake wrote:
So far, no one seems to mind...

"No one seems to mind"? Laughing


Exactly. That comment has no place whatsoever in that statement.

bruman wrote:
i still think its unfair for laptops


"Unfair" is the mildest way I could describe it.

I know I played some small part in laptops.freepay coming to frution, mainly me being a nudge, and wanted nothing more than to complete it. I want it more than a desktop, more than an iPod, and it seems they are just dangling it before me now, like a carrot on a stick.

I didn't believe I could complete it within 90 days once I heard of the policy, and that was before I noticed the new decrease in the green to yellow ratio, and now I see it as almost a certainty, but like that poor horse, I can't help but pursue it. It's the only carrot I can afford. Sad

aguy wrote:
so what happens when our 90 days are up... can we make another account?


Holding firm on disallowing a person from creating a new account once the original lapses, still makes no sense to me when that same person can do another offer when trying the site again. I'm not saying that someone who completes a site should be able to do it again (That would be fantastic, but not expected), but that one who doesn't, has a "second chance". (at least)

We all deserve a second chance.......don't we? Shocked
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PostPosted: Mon Mar 13, 2006 9:09 pm    Post subject: No Icon  Reply with quote

plus if the original account is cancelled then creating a new account will not violate the TOS because then you will only have one.
my biggest concern is that if they are going to hold to this 90 day limit than the manual credit needs to be faster. 30 days from a week after I sent in the ticket which was 15 days after I did the site. THAT is insane.
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PostPosted: Mon Mar 13, 2006 10:22 pm    Post subject: No Icon  Reply with quote

Freepay should fix their notification emails to reflect the new 90 day change.

I got one for freehandbags and it had this untrue line in it:

Quote:
Refer as many friends as you can! It's never too late
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PostPosted: Mon Mar 13, 2006 10:26 pm    Post subject: No Icon  Reply with quote

Lol Rodney +karma for making me laugh
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PostPosted: Mon Mar 13, 2006 10:27 pm    Post subject: No Icon  Reply with quote

yeah I think these are all the scenarios people want laid out for them jake. if you could get us yes or no definiative answers that would be great.

scenario 1

It's been 89 days and I just got my last green, I printed off my form and it's postmarked today. Assuming all my referrals are legit, and I place my order the second you approve it, am I ok?

scenario 2

lets assume the same scenario except you reject one of my referrals. Do I get an extra week, month, etc to find another ref?

scenario 3

I only got 4 referrals on a 5 ref site, its been 91 days, but I really want to try and do it all over from the start. Can I?
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PostPosted: Mon Mar 13, 2006 11:13 pm    Post subject: No Icon  Reply with quote

justinag06 wrote:
yeah I think these are all the scenarios people want laid out for them jake. if you could get us yes or no definiative answers that would be great.

scenario 1

It's been 89 days and I just got my last green, I printed off my form and it's postmarked today. Assuming all my referrals are legit, and I place my order the second you approve it, am I ok?

scenario 2

lets assume the same scenario except you reject one of my referrals. Do I get an extra week, month, etc to find another ref?

scenario 3

I only got 4 referrals on a 5 ref site, its been 91 days, but I really want to try and do it all over from the start. Can I?


I agree. Jake, please answer these as your post does not really tell us any new information.
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PostPosted: Mon Mar 13, 2006 11:38 pm    Post subject: No Icon  Reply with quote

Freepay would also like to add that any of it's employees will now give you referalls if you trade for thier Trainn site. (disloyal? no they offer a great service!).
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PostPosted: Tue Mar 14, 2006 12:05 am    Post subject: No Icon  Reply with quote

look I realize you're the founder of the the boycott freepay fanclub and all, but there are some of us here trying to help out other newbies and ourselves. Lets not belittle the man who is trying to help us, and more importantly if you are boycotting freepay why are you still here?
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PostPosted: Tue Mar 14, 2006 3:28 am    Post subject: No Icon  Reply with quote

darkscout wrote:
Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).


I really don't think you have room to talk about decieving anyone or any thing. Especially after your FusionCash escapade.

Jake's doing his job and he's doing what he comes here to do. He doesn't have to and I highly doubt there is a clause in his "Freepay contract" stating that he has to spend a certain amount of time on this forum. I can't imagine what this place would be like if there was no Freepay rep at all, so you should be thankful we have one.

Also, whether Jake has the answers to our questions or not is irrelevant as he will let us know when he has permission to, not when enough people bitch and moan about it on a public forum.

I'd like the questions that justinag06 asked above to be answered too but I also realise that annoying the shit out of Jake won't get me anywhere. When it's time for them to be answered they will be so until then, just try to breathe deeply, count to 10 and when Franky says relax; relax.
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PostPosted: Tue Mar 14, 2006 7:12 am    Post subject: No Icon  Reply with quote

theysayjump wrote:
When it's time for them to be answered they will be so until then, just try to breathe deeply, count to 10 and when Franky says relax; relax.


I'm relaxed, i'm counting to 90...everyone try this...one day at a time!
Or for you 360 "Backordered/Pending Approval" people, you can count to ten, one month at a time.
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PostPosted: Tue Mar 14, 2006 7:13 am    Post subject: No Icon  Reply with quote

theysayjump wrote:
and when Franky says relax; relax.


You sure you're 24? Wink
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PostPosted: Tue Mar 14, 2006 8:02 am    Post subject: No Icon  Reply with quote

darkscout wrote:

It sounds like he doesn't want to answer the questions. I don't have a doubt that he KNOWS the answers.


I wasn't the one who wrote the statement. It was done by my superiors. Hence, I wasn't the one 'not wanting to answer the questions.' Don't make silly accusations. I am here to try and help as best as I can.

darkscout wrote:

Especially after he addmittedly decieved people. (Back when the whole Pending Approval was a 'glitch'. Then he came back and said that he was told to say that even though they knew it wasn't a glitch).


Your point is? What was I supposed to do? Unfortunately, I was told not to tell the truth and that is what I had to do.

You know the truth now anyway. Not much has changed either.
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PostPosted: Tue Mar 14, 2006 8:06 am    Post subject: No Icon  Reply with quote

**MOD EDIT**

Keep the questions relevant to the discussion in the thread.

Thx.
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PostPosted: Tue Mar 14, 2006 8:28 am    Post subject: No Icon  Reply with quote

Jake wrote:
Unfortunately, I was told not to tell the truth and that is what I had to do.


Now there's a company I want to invest my time and money in. They just keep finding new ways to regain my confidence. Rolling Eyes
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midnightgt
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PostPosted: Tue Mar 14, 2006 8:32 am    Post subject: No Icon  Reply with quote

Jake wrote:
Unfortunately, I was told not to tell the truth and that is what I had to do.

Anyone still willing to lick freepay balls?
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egyptianruin
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PostPosted: Tue Mar 14, 2006 8:37 am    Post subject: No Icon  Reply with quote

Jake, I understand you have to do what you are told - as I work in retail and many times I am prompted to "lie" to people. However that does not instill trust in your company, and puts to question all the things that have been said about FreePay - ie the 360 situation, iPods, the new 90 day policy and even if your company is going bankrupt. We all trusted you to be honest and fair with us. I am saddened by the fact that you were told to lie. I would have rather had no answers at all than have a representative of a company be dishonest with me.
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PostPosted: Tue Mar 14, 2006 8:40 am    Post subject: No Icon  Reply with quote

drunkmonkey wrote:
Jake wrote:
Unfortunately, I was told not to tell the truth and that is what I had to do.


Now there's a company I want to invest my time and money in. They just keep finding new ways to regain my confidence. Rolling Eyes


It's true, I don't blame Jake for doing his job, but this type of dishonesty would probably kill any other company. I don't get why they would feel the need to deliberately put out false information, only to release the "truth" later. Unless, that is, the AOL excuse is just another lie that just happens to sound better than the last one. I guess the real question now is one of credability. Why believe you when you say, "Well, now, I'm telling you the truth"?

It almost feels like they are running some kind of social experiment at the Freepay offices:

"Let's see what they'll do if we change their status to Back Ordered."
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Jake
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PostPosted: Tue Mar 14, 2006 8:41 am    Post subject: No Icon  Reply with quote

midnightgt wrote:
Jake wrote:
Unfortunately, I was told not to tell the truth and that is what I had to do.

Anyone still willing to lick freepay balls?


That has earned you a temp ban.
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PostPosted: Tue Mar 14, 2006 8:43 am    Post subject: No Icon  Reply with quote

egyptianruin wrote:
I would have rather had no answers at all than have a representative of a company be dishonest with me.


Well, perhaps I will stay completely quiet in the face of one hundred questions.

Besides, the whole problem with that offer was technically a 'glitch.' There was a 'glitch' with the offer which resulted in us having to investigate the offer completions.

So its not so much that I lied, its more that I withheld information and a company withholding information is nothing new in our world.
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