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Being Cut Off At 5 PM's

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ryanhn
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PostPosted: Fri Jun 27, 2008 9:50 pm    Post subject: No Icon Being Cut Off At 5 PM's Reply with quote

Hello,

I understand about the 8 outgoing pm's limit for newbies, but I've yet to actually get that many. I keep getting cut off after only 5. It's just the outgoing pm's that are limited to 8 right? Or am I misunderstanding that?
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dmorris68
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PostPosted: Sat Jun 28, 2008 9:00 am    Post subject: No Icon  Reply with quote

It's 8 PM's per 24 hours, and it's been tested and verified far too many times. Every single time someone has complained that they're getting cut off before 8, it has been due to their misunderstanding one of two things:

1. The limitation is per 24 hours, not per calendar day. As soon as your 8th prior PM rolls off the 24 hour period, you can send another.

2. The big yellow warning notice is always displayed whether you're at the limit or not. Some think that when they see the notice they can't send more. Not so. The notice is always displayed until your restriction is removed.

When you're truly limited, you will get an error message after attempting to send your 9th PM in 24 hours. I have yet to reproduce an instance where someone is truly blocked before 8 PM's are sent. If you feel certain that you are being blocked prematurely, then PM me and I'll look into it further.
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a_wils2010
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PostPosted: Sun Jun 29, 2008 8:17 pm    Post subject: No Icon Cut off at 4! Reply with quote

I just tried to send my fifth PM ever, and a box appeared at the top of the page that read...

Sorry!

Unfortunately, your PM restrictions prevent you from sending this PM at this time.
Please try your message again later.

I tried sending it again and the same thing happened. I waited 15 minutes and tried again... nothing. I don't know what happened but unless the 8 PM limit includes PMs that you receive, I should not have reached my limit yet. Please look into it.
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dmorris68
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PostPosted: Tue Jul 01, 2008 5:38 pm    Post subject: No Icon Re: Cut off at 4! Reply with quote

a_wils2010 wrote:
I just tried to send my fifth PM ever, and a box appeared at the top of the page that read...

Sorry!

Unfortunately, your PM restrictions prevent you from sending this PM at this time.
Please try your message again later.

I tried sending it again and the same thing happened. I waited 15 minutes and tried again... nothing. I don't know what happened but unless the 8 PM limit includes PMs that you receive, I should not have reached my limit yet. Please look into it.

Thanks, I did look into it, and finally was able to find a bug that was the most likely culprit. I'm at the beach on vacation this week and just happened to check in and saw this. I made a quick fix that I think should take care of it. However I can't properly test it. Hopefully I didn't make it worse. Let me know (post in this thread if your PM's are broken/blocked) if I broke something or otherwise didn't fix it, and when I get back this weekend I'll try again.
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TravMan162
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PostPosted: Tue Jul 01, 2008 6:53 pm    Post subject: No Icon Re: Cut off at 4! Reply with quote

dmorris68 wrote:
a_wils2010 wrote:
I just tried to send my fifth PM ever, and a box appeared at the top of the page that read...

Sorry!

Unfortunately, your PM restrictions prevent you from sending this PM at this time.
Please try your message again later.

I tried sending it again and the same thing happened. I waited 15 minutes and tried again... nothing. I don't know what happened but unless the 8 PM limit includes PMs that you receive, I should not have reached my limit yet. Please look into it.

Thanks, I did look into it, and finally was able to find a bug that was the most likely culprit. I'm at the beach on vacation this week and just happened to check in and saw this. I made a quick fix that I think should take care of it. However I can't properly test it. Hopefully I didn't make it worse. Let me know (post in this thread if your PM's are broken/blocked) if I broke something or otherwise didn't fix it, and when I get back this weekend I'll try again.


DMo, do me a favor. Unplug the battery from your laptop, put it in your bag and forget about us till you get back. You work too hard, enjoy the vacation and stop being so responsible for once. You deserve a break. Happy 4th though, be safe Very Happy
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