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piano Newbie

Gender:  Posts: 5 Joined: 03 Apr 2007 Location: PA
Karma: 3 Trade Record: 10
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Posted: Sat Apr 07, 2007 7:33 am Post subject: How long it takes for customer service to reply |
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Have tried to verify my account through e-mail link many times now and it failes every time. submitted support ticket on 4/3, so far nothing.
Also how long people suppose to wait for their completed offer to be credited before submitting a ticket?
Thanks to everyone. |
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Berky34 Has No Friends
 Donator

Gender:  Posts: 2944 Joined: 20 Jul 2005 Location: Chicago, IL
Karma: 85 Trade Record: 36
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Posted: Sat Apr 07, 2007 8:47 pm Post subject: |
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I recently put one in and it took about a week. It's freepay. |
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patrick_7412 ZipNadaZilch Owner
 I Love Free Stuff!!!

Age: 17 Gender:  Posts: 1198 Joined: 30 Jan 2007 Location: Wichita Falls, TX
Karma: 156 Trade Record: 239
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Posted: Sun Apr 08, 2007 2:12 pm Post subject: |
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| Get ready to wait a week or two.. |
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cal9988 User

Posts: 64 Joined: 15 Mar 2005
Karma: 0 Trade Record: 9
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Posted: Sun Apr 08, 2007 9:42 pm Post subject: |
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| I've submitted a ticket on march 3, still no reply. sent another ticket on march 27, still waiting on that too. is there any other way to contact them? |
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piano Newbie

Gender:  Posts: 5 Joined: 03 Apr 2007 Location: PA
Karma: 3 Trade Record: 10
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Posted: Mon Apr 09, 2007 5:10 am Post subject: |
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| Thanks. They've just send me special verification e-mail and it did get through. so it was OK. |
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laurelwm Addict

Age: 43 Gender:  Posts: 995 Joined: 06 Jan 2007 Location: Pennsylvania
Karma: 40 Trade Record: 128
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Posted: Mon Apr 09, 2007 6:13 am Post subject: |
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I opened a support ticket almost two weeks ago, got the automated response (which did not even remotely answer my question !!), replied as such, replied again after a week, and still no answer. Meanwhile my 90 days will be up this Friday, and I still don't have an answer.
I will NEVER do these sites again !!!
Laurel |
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aaronp88 Newbie

Posts: 36 Joined: 24 Mar 2007
Karma: 1 Trade Record: 4
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Posted: Mon Apr 09, 2007 8:27 am Post subject: |
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| i opened a ticket and never received a reply, then the ticket was closed after about a month. I opened another and still no reply its been about 2 weeks I HATE FREEPAY!!! |
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laurelwm Addict

Age: 43 Gender:  Posts: 995 Joined: 06 Jan 2007 Location: Pennsylvania
Karma: 40 Trade Record: 128
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Posted: Sat Apr 14, 2007 6:27 pm Post subject: |
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| How long does it take??? FOREVER has been my experience. Other than the "automated reply" that never really addresses the question I asked (after all, I'm bright enough to have already read the FAQs !!), I have never gotten a response from a real person.......... |
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