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How long it takes for customer service to reply

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piano
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PostPosted: Sat Apr 07, 2007 7:33 am    Post subject: Help! How long it takes for customer service to reply Reply with quote

Have tried to verify my account through e-mail link many times now and it failes every time. submitted support ticket on 4/3, so far nothing.
Also how long people suppose to wait for their completed offer to be credited before submitting a ticket?
Thanks to everyone.
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Berky34
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PostPosted: Sat Apr 07, 2007 8:47 pm    Post subject: No Icon  Reply with quote

I recently put one in and it took about a week. Shrug It's freepay.
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patrick_7412
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PostPosted: Sun Apr 08, 2007 2:12 pm    Post subject: No Icon  Reply with quote

Get ready to wait a week or two..
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cal9988
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PostPosted: Sun Apr 08, 2007 9:42 pm    Post subject: No Icon  Reply with quote

I've submitted a ticket on march 3, still no reply. sent another ticket on march 27, still waiting on that too. is there any other way to contact them?
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piano
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PostPosted: Mon Apr 09, 2007 5:10 am    Post subject: No Icon  Reply with quote

Thanks. They've just send me special verification e-mail and it did get through. so it was OK.
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laurelwm
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PostPosted: Mon Apr 09, 2007 6:13 am    Post subject: No Icon  Reply with quote

I opened a support ticket almost two weeks ago, got the automated response (which did not even remotely answer my question !!), replied as such, replied again after a week, and still no answer. Meanwhile my 90 days will be up this Friday, and I still don't have an answer.

I will NEVER do these sites again !!!

Laurel
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aaronp88
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PostPosted: Mon Apr 09, 2007 8:27 am    Post subject: No Icon  Reply with quote

i opened a ticket and never received a reply, then the ticket was closed after about a month. I opened another and still no reply its been about 2 weeks I HATE FREEPAY!!!
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laurelwm
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PostPosted: Sat Apr 14, 2007 6:27 pm    Post subject: No Icon  Reply with quote

How long does it take??? FOREVER has been my experience. Other than the "automated reply" that never really addresses the question I asked (after all, I'm bright enough to have already read the FAQs !!), I have never gotten a response from a real person..........
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