Change Gift After Sending in Request?
I sent in my order on Sony.V-Bux and it was still in the "pending" stage when I received another referral and I was wondering if since it has not been approved yet if I can change the order.
Yes. Just open a support ticket and give us the updated information. We'll take care of it.
All right thank you, the ticket has been sent in. Also, what is your sites approval/payment schedule? This is my first time completing a site for you guys and I did not know if you had certain days that prizes were all shipped out on or what.
Currently, because of the workload associated with the recent burst of fraudulent activity and the need to more diligently verify each order, we are running approximately a 7 business day turn around for order processing. We hope to get that back down in the near future as the fraud level drops off and becomes more manageable.
All right thanks for the update. You guys aint kiddin about the fraud level, its getting rediculous recently.