adamo
04-08-2007 05:45:02
We missed you, WPIF.
On vacation or what ?
WhyPayItsFree
04-08-2007 08:39:56
Vacation ? No. I'm here. )
adamo
04-08-2007 10:12:21
Nice to see you around. wink
adamo
04-08-2007 20:15:12
Waiting, waiting for verification. wink
Skimboarder
23-08-2007 10:59:35
What's going on with your sites? I've submitted a support ticket and have not been answered in two weeks. Verification took four weeks and now my order status says shipped, but the date is wrong and I have not received anything.
adamo
27-08-2007 20:46:05
[quoteda5cf6148d="Skimboarder"]What's going on with your sites? I've submitted a support ticket and have not been answered in two weeks. Verification took four weeks and now my order status says shipped, but the date is wrong and I have not received anything.[/quoteda5cf6148d]
Skimboarder
27-08-2007 21:32:59
After posting I did receive my order the next day. But support was a little slow none the less.
WhyPayItsFree
27-08-2007 23:14:27
[quote880db6e2d2="Skimboarder"]What's going on with your sites? I've submitted a support ticket and have not been answered in two weeks. Verification took four weeks and now my order status says shipped, but the date is wrong and I have not received anything.[/quote880db6e2d2]
Support tickets were delayed. We were changing the Administration section and were not able to access it for many days. Most of the issues were resolved via email, but some were not. Sorry about that.
For your order, verification did take time. When did you submit for it?
If a referral is suspected for fraud, we're going to investigate the matter. Neither you nor the Orignal Poster (adamo) , provided the information we requested for (In your case, Support Ticket #1231), which could have helped with the verification.
About the order status, it seems you just happened to check it at the time we were generating the Payment Files.
adamo
28-08-2007 17:13:29
OK, we do understand this situation.
And by the way, I had a support ticket #1295 in ipodshuffle, please check.
adamo
01-09-2007 09:57:05
Hum,
It seems that you are offline most of time and nobody has a look at my support ticket, nor reply to this post.
WhyPayItsFree
01-09-2007 11:11:25
[quotebca3c686dd="adamo"]Hum,
It seems that you are offline most of time and nobody has a look at my support ticket, nor reply to this post.[/quotebca3c686dd]
Nobody looked at your support ticket? It was resolved and you submitted a support ticket again some time back.
The records show that it was submitted 19hours ago.
I'm not sure what reply to this post, you were expecting. It seemed to me that you wanted to let us know that you submitted a ticket, which I know.
[quotebca3c686dd="adamo"]
OK, we do understand this situation.
And by the way, I had a support ticket #1295 in ipodshuffle, please check.
[/quotebca3c686dd]
adamo
01-09-2007 12:40:49
Thanks for your quick response.