Still waiting for referral credit

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=53831

nonfinite

12-02-2007 10:14:33

Hey there, sorry to bug you again, but we're still waiting on that credit from true.com to clear...is there anything you can do to speed the process up a bit?

WhyPayItsFree

12-02-2007 11:07:48

Sorry for the delay. The status now is "In Review". Unfortunately, there is nothing we can do to speed up the process. This process generally takes about 3 weeks.

condra

12-02-2007 11:14:23

hey about that one of my refs got 1/2 credit and submitted the credit request, no reply yet

how long does it usually take?
well its just because she is experienced so i am sure she did it right...

i have 2 yellows and 1/2 ( kinda descouraging

WhyPayItsFree

13-02-2007 04:38:44

Please open a support ticket with referral's email Id so that I can check.

phenom212

14-02-2007 23:32:06

I have the same issue. I've been stuck on 5 1/2 referrals for a month now. -(

I have Money, Zune and Video open, and Im losing hope since my referrals are constantly complaining that crediting is ridiculously slow or non-existent on this site...This can't be good for the ratings...

Please help!

theysayjump

14-02-2007 23:42:06

Yeah crediting does seem to be a bit of a problem at the moment.

I've been stuck on needing one green for weeks now. My last ref has filed for manual credit (weeks ago) but the process is just too long and I don't see him getting credit. (

WhyPayItsFree

16-02-2007 13:13:19

Please open support tickets so that I can check the status.

WhyPayItsFree

16-02-2007 13:18:31

[quotea705a966c0="theysayjump"]Yeah crediting does seem to be a bit of a problem at the moment.
[/quotea705a966c0]

It should not be any more. We are changing affiliates. Please click HERE[=http//forum.freeipodguide.com/viewtopic.php?t=54228]HERE for more information.

itsover954

26-02-2007 15:45:29

I did like you suggested to another individual and made a Support Ticket on my account in regards to my referrals who haven't recieved credit yet. I hope we can resolve this. Thank you for your attention in this matter.

Narcissus

27-02-2007 07:20:21

How long does it usually take for an account to be verified? It's been a few weeks now.

WhyPayItsFree

27-02-2007 07:47:21

There are no verification requests pending since weeks. After we changed the system, some users had problems like that.

Please PM Me your email ID so that I can change status again.

Regarding no credits, Please open a support ticket with referrals email ID, Offers completed and date when request was submitted.

WhyPayItsFree

27-02-2007 11:50:40

[quote694ef1b83f="nonfinite"]Hey there, sorry to bug you again, but we're still waiting on that credit from true.com to clear...is there anything you can do to speed the process up a bit?[/quote694ef1b83f]

Your credit request was approved a few days back. At the moment, your account is pending approval.

WhyPayItsFree

27-02-2007 11:55:12

[quote0203580184="theysayjump"]Yeah crediting does seem to be a bit of a problem at the moment.

I've been stuck on needing one green for weeks now. My last ref has filed for manual credit (weeks ago) but the process is just too long and I don't see him getting credit. ([/quote0203580184]

The request was denied by the advertiser.

Then, the referral did another offer. Your gift has been shipped.

WhyPayItsFree

01-03-2007 02:46:14

[quote499fe3990a="phenom212"]I have the same issue. I've been stuck on 5 1/2 referrals for a month now. -(

I have Money, Zune and Video open, and Im losing hope since my referrals are constantly complaining that crediting is ridiculously slow or non-existent on this site...This can't be good for the ratings...

Please help![/quote499fe3990a]

In the Support ticket, you mentioned that 4 referrals did not get credits. I checked all the reports again and only 1 of them DID Submit a request for 2 1/2 Credits offers (1 of which has already been approved).

There are NO requests from 3 Users. This is either because they did NOT submit it or because it was denied (due to headers etc). If we deny a report, we inform the users.

So, basically till now only 1 of your referrals (out of the ones you mentioned) is waiting for 1/2 credit.

condra

06-03-2007 11:03:34

great. ok...I am seriously thinking of not doing any of your sites from now on (

2 refs are still waiting for credit....I am afraid to refer my last one cause so MANY refs have backed out...a.nd at the payout of 41$ per ref I cant really afford to offer more than I am....

WhyPayItsFree

06-03-2007 11:28:08

[quote62806606c5="condra"]great. ok...I am seriously thinking of not doing any of your sites from now on (

2 refs are still waiting for credit....I am afraid to refer my last one cause so MANY refs have backed out...a.nd at the payout of 41$ per ref I cant really afford to offer more than I am....[/quote62806606c5]

On 1st March, I PM'ed you about referral credits. You gave me three referrals email ID's and I told you the status.

One of them seems to have joined Paid Game Player, to get credit a user must buy it. We asked for the transaction number and we have not got a reply till now.

The second referral said he did an offer and it didn't credit. It is possible that we missed a credit because we are crediting manually, he never replied with offer name.

The third one, who cancelled trade, did not submit any support tickets. There were no pending credit requests submitted by that user. It is possible, he submitted a report which was denied (Missing Headers). If that was the case, we email the user and inform them.

[quote62806606c5="condra"]

thanks.

I contacted my refs. Hopefully they solve this soon...newbies
forget the last one, he canceled the trade...and he knows how this works, so if he did an offer he would submit a support ticket.

[/quote62806606c5]

Edit Added more information.