Mouse and Keyboard problem

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=70744

samz465

27-10-2007 10:57:06

Hey guys.
I currently have a Logitech Lx710 wireless mouse and keyboard set, but unfortunately my wireless USB dongle broke in half.
Now I am currently using my old mouse and keyboard till this one is fixed.

Do you guys know where I can get a new dongle from?
I'm looking for something cheap and fast.
It could be online or in stores.

Any help is appreciated.
Thanks.

-Samad

zdub08

27-10-2007 11:00:37

haha this guy keeps saying dongle

samz465

27-10-2007 11:02:02

That's what it's called...
At least I think it is.

I guess it is also a "USB receiver" but definitely a usb dongle too.

-Samad

Kgturner

27-10-2007 11:13:42

when u say dongle ur talking about the receiver that plugs into ur usb port right?

ajasax

27-10-2007 11:18:01

You're right, it's dongle. I have a bluetooth one also for my Logitech mouse and I'm always afraid of breaking it off ?

Kgturner

27-10-2007 11:35:04

sorry i tryed to find one for you. but from what i seen you cant buy the part seperate. but most of the ones i seen have a 5 year warrenty with it. how long have you had it>?

samz465

27-10-2007 11:40:47

[quote21f9ff99da="ajasax"]You're right, it's dongle. I have a bluetooth one also for my Logitech mouse and I'm always afraid of breaking it off ?[/quote21f9ff99da]
It was plugged into the front of my computer because sometimes it acts up in the back.

Long story, but basically it almost broke about a month ago. The end just got really loose.
Then today I pretty much nudged it a little when looking for something behind my computer, and it snapped in half.
So now I need a new one.
[quote21f9ff99da="Kgturner"]sorry i tryed to find one for you. but from what i seen you cant buy the part seperate. but most of the ones i seen have a 5 year warrenty with it. how long have you had it>?[/quote21f9ff99da]
I've only had it for maybe 8 months or so.
But is the part covered if it snapped in half?

-Samad

tjwor

27-10-2007 11:50:37

T-T-Tech yourself, but no, i don't know where, only place i've ever gone for computer parts is tigerdirect... also check ebay as they have tons of random shit shrug

samz465

27-10-2007 12:01:32

[quote5e8519c597="tjwor"]T-T-Tech yourself, but no, i don't know where, only place i've ever gone for computer parts is tigerdirect... also check ebay as they have tons of random shit shrug[/quote5e8519c597]
I tried ebay...It came up with some random company called Rocketfish.

Here is the link
That really long link that I just edited[=http//item.express.ebay.com/Consumer-Electronics_Cell-Phones-PDAs_Bluetooth-Wireless-Products_Rocketfish-Wireless-Optical-Mouse-Dongle-RF-WTRMS_W0QQitemZ180146471577QQihZ008QQptdnZBluetoothQ2cQ20WirelessQ20ProductsQQddnZConsumerQ20ElectronicsQQadnZCellQ20PhonesQ20Q26Q20PDAsQQptdiZ2493QQddiZ945QQadiZ333QQcmdZExpressItem]That really long link that I just edited

Any news on them?

-Samad

Kgturner

27-10-2007 12:15:14

said it was 60 month parts and 60 month labor or something like that. i also looked on ebay but couldnt find parts only the complete setup together

samz465

27-10-2007 20:07:55

But is it covered under warranty when the USB part separates from the dongle part?

-Samad

dmorris68

27-10-2007 20:27:48

[quoteafc1fc7c2f="samz465"][quoteafc1fc7c2f="tjwor"]T-T-Tech yourself, but no, i don't know where, only place i've ever gone for computer parts is tigerdirect... also check ebay as they have tons of random shit shrug[/quoteafc1fc7c2f]
I tried ebay...It came up with some random company called Rocketfish.

Here is the link


Any news on them?

-Samad[/quoteafc1fc7c2f]
Dude, don't post long links like that. That's what tags are for. Please edit your post so I don't have to.

I'm willing to bet that one won't work. It might work for generic travel mice, but doubtful for a Logitech mouse+keyboard receiver. Remember, your receiver is not only for a mouse, and Logitech usually packs more features into theirs than generic mice do.

Your best bet is to contact Logitech. Their customer support is pretty good. If yours isn't covered under warranty, I'm sure they can sell a new one.

samz465

27-10-2007 20:42:06

[quotec59744c230="dmorris68"][quotec59744c230="samz465"][quotec59744c230="tjwor"]T-T-Tech yourself, but no, i don't know where, only place i've ever gone for computer parts is tigerdirect... also check ebay as they have tons of random shit shrug[/quotec59744c230]
I tried ebay...It came up with some random company called Rocketfish.

Here is the link


Any news on them?

-Samad[/quotec59744c230]
Dude, don't post long links like that. That's what tags are for. Please edit your post so I don't have to.

I'm willing to bet that one won't work. It might work for generic travel mice, but doubtful for a Logitech mouse+keyboard receiver. Remember, your receiver is not only for a mouse, and Logitech usually packs more features into theirs than generic mice do.

Your best bet is to contact Logitech. Their customer support is pretty good. If yours isn't covered under warranty, I'm sure they can sell a new one.[/quotec59744c230]
Sorry about that oops , I just fixed it.
I honestly didn't realize it was that long until you said something.

Anyway, I'll contact support and see what they say.
Thanks for your help guys.

-Samad

PrizecarnivalNATE

27-10-2007 21:08:44

I used to work retail and those DONGLES (yes thats what they are called) used to break ALL the time.. people would come in looking for then and I could never help them.. they SUCK how they break like that

samz465

28-10-2007 12:10:25

I tried calling but Logitech is only open Monday to Friday so I have to keep using this crappy keyboard till then.
I wish it didn't break...and I still haven't had any luck finding a replacement dongle either.

-Samad

samz465

25-11-2007 12:48:39

Finally called Logitech last week. I spoke to their customer service department and the person was very helpful. He shipped me out another adapter free of charge. I should be receiving it on Wednesday. Overall I was really happy with their customer service and that they took care of the issue.
Thanks for all the help guys.