samz465
19-10-2007 15:50:37
Hey guys. I have a bit of a problem.
I have an Acer AL1914B I've been using for probably less than a year now.
Anyway, the other day I go to turn it on...but it doesn't turn on.
I've tried using different cables, wall outlets, and everything.
It just doesn't turn on.
What are my options in this situation?
I appreciate any help!
Thanks.
-Samad
TFOAF
19-10-2007 15:51:32
Did you try hitting it? (Yes, I'm serious.)
samz465
19-10-2007 15:55:16
Yes I did =\ .
That didn't work either.
I smacked it a couple times and got nothing unfortunately.
-Samad
TFOAF
19-10-2007 16:01:40
Is there just no picture, or does the power not go on at all?
dmorris68
19-10-2007 16:10:08
If it powers up (power LED comes on), the backlight is probably blown out.
samz465
19-10-2007 16:12:47
The power LED doesn't come up...It's like I'm not even hitting the button.
dmorris68
19-10-2007 19:36:03
[quote943086198a="samz465"]The power LED doesn't come up...It's like I'm not even hitting the button.[/quote943086198a]
Then after checking the obvious (loose power cable connection, bad outlet, etc) I'd have to say the power circuit in the monitor is blown.
Those Acer 1900 series are pretty inexpensive (I have a 1916 on my Linux KVM) -- probably too cheap to have repaired -- so I expect you're looking at needing to buy a new one.
manOFice
19-10-2007 19:37:16
might be static in the line?
samz465
20-10-2007 06:47:26
Would they fix it if I send it in to the warranty department?
-Samad
dmorris68
20-10-2007 07:03:38
[quote34edae6882="samz465"]Would they fix it if I send it in to the warranty department?
-Samad[/quote34edae6882]
Oh, I'm sure. I didn't catch that it was under warranty -- that changes everything. )
samz465
20-10-2007 10:33:19
Ok perfect.
I just sent in a request...
The end form also said my warranty is good until 02/09 or soo =].
I hope Acer has a fast repair center!
What's the best (cheapest) way to ship to them?
I'm shipping from NY to TX.
-Samad
dmorris68
20-10-2007 10:48:12
It's an LCD, so it's not that heavy. Probably $15-$20 via UPS or FedEx Ground.
samz465
20-10-2007 10:57:21
Is USPS a bad idea?
-Samad
CollidgeGraduit
20-10-2007 11:20:42
[quote785b1667b7="samz465"]Is USPS a bad idea?
-Samad[/quote785b1667b7]
Yes, their tracking sucks.
Spend the extra money to ship FedEx or UPS
samz465
20-10-2007 12:14:49
Ok...I'll probably swing by there this afternoon.
I also have to send in my 360, and my dads Sony camera too, so I might as well send them all out at once...I've been planning on sending all these things out for the longest time but I never got a chance to.
-Samad
dmorris68
20-10-2007 19:53:21
USPS is great for smaller things and when you only need delivery confirmation. For larger, heavier items, they're as or more expensive than UPS/FedEx Ground, and like CG said their DC isn't mean for detailed tracking. To get full tracking with USPS you have to ship Express, which is REALLY expensive for anything more than documents.
samz465
20-10-2007 20:45:57
Ok.
I'll go with UPS then.
Thanks guys!
I'll let you know how the turn around time with Acer repairs is when I get the LCD back =].
-Samad