unfortunate experience with this site...

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=56807

plusnightlife

15-03-2007 01:09:41

be advised... this site has a very strict policy regarding where people check their account status. i turned a friend on to the freebie scene (she's not currently a member of fipg) and suggested this site after reading nothing but great things in this forum. she completed the necessary amount of referrals for the PSP in the proper manner. however, she lives in a dorm and a few of her referrals (some are close friends, others are roommates) checked their account status from her computer. the account (with 6/6 greens) was placed on hold.

i only post this because of the lack of flexibility shown by their customer service reps. in their defense, her account broke a rule clearly stated in their TOS. however, i see two things very wrong with the situation.

1) this rule is very uncommon. had this rule been common amongst freebie sites, i would have said nothing in her defense. however, neither Trainn nor Freepay have this rule in their terms and conditions... and i doubt many others do. it has always been allowed to check your account status wherever you want, as long as you didn't sign up from the same computer as the person referring you, or make any changes to the account from a different computer. she did neither of these things... she was just unlucky in that somebody (somebodies) check their status from her computer. i didnt even tell her to tell them not to do this, because this rule is so uncommon.
2) more importantly... there is now officially NO way she will be able to receive her gift. on other freebie sites, if your account is placed on hold, there are ways to fix that by working with customer service. in this case, my friend was willing to prove her and her 6 referrals were legitimate in any way the customer service required, be it photo id or phone conversation, etc. however, the customer service reps chose not to take advantage of this offer. both she and i were repeatedly told the account would NOT be taken off of hold no matter what she did.

the ONLY issue in this case was that account status was checked from her computer. there were not duplicate offers, multiple sign-ups, or any other form of fraud, yet my friend's account has been negated and she will not be receiving her gift under any circumstances. just wanted to give you guys a heads up.

ghstlegacy17

15-03-2007 18:07:43

=\ That is very unfortunate

123StuffForFree

15-03-2007 20:33:05

Until our software is updated, we cannot associate any actions with an IP address. All we know is that a user has logged into their account with the IP address. That is why we highlight the point in a box at the top of our terms.

http//123stuffforfree.com/termsofservice.php

Regarding this specific situation, here are the details (without disclosing any identifying information)

[b9c3dc7335d]129.74.xxx.yyy[/b9c3dc7335d]
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 1233 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 1233 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0132 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0132 PM CST
Referral_#1@yahoo.com[/color9c3dc7335d], 03/06/07 0209 PM CST
Referral_#1@yahoo.com[/color9c3dc7335d], 03/06/07 0209 PM CST
Referral_#2@yahoo.com[/color9c3dc7335d], 03/06/07 0211 PM CST
Referral_#2@yahoo.com[/color9c3dc7335d], 03/06/07 0211 PM CST
Referral_#3@yahoo.com[/color9c3dc7335d], 03/06/07 0226 PM CST
Referral_#3@yahoo.com[/color9c3dc7335d], 03/06/07 0226 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0233 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0233 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0234 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0234 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0245 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0245 PM CST
Referral_#5@yahoo.com[/color9c3dc7335d], 03/06/07 0252 PM CST
Referral_#5@yahoo.com[/color9c3dc7335d], 03/06/07 0252 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0253 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/06/07 0253 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0325 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0325 PM CST

[b9c3dc7335d]72.144.xxx.yyy[/b9c3dc7335d]
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0409 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0409 PM CST
Referral_#2@yahoo.com[/color9c3dc7335d], 03/09/07 0410 PM CST
Referral_#2@yahoo.com[/color9c3dc7335d], 03/09/07 0410 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0410 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0410 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0414 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 0414 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 1030 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/09/07 1030 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 1039 AM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 1039 AM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0158 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0158 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0512 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0512 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0941 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/10/07 0941 PM CST

[b9c3dc7335d]66.254.xxx.yyy[/b9c3dc7335d]
Primary_User@aol.com[/color9c3dc7335d], 03/02/07 0405 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/02/07 0405 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 0218 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 0218 PM CST
Referral_#1@yahoo.com[/color9c3dc7335d], 03/03/07 0248 PM CST
Referral_#1@yahoo.com[/color9c3dc7335d], 03/03/07 0248 PM CST

[b9c3dc7335d]129.74.xxx.yyy[/b9c3dc7335d]
Referral_#6@yahoo.com[/color9c3dc7335d], 03/03/07 0326 PM CST
Referral_#6@yahoo.com[/color9c3dc7335d], 03/03/07 0326 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 0339 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 0339 PM CST

[b9c3dc7335d]66.254.xxx.yyy[/b9c3dc7335d]
Referral_#4@yahoo.com[/color9c3dc7335d], 03/01/07 0210 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/01/07 0210 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 1149 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/03/07 1149 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/03/07 1152 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/03/07 1152 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0130 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0130 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0249 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/06/07 0249 PM CST

[b9c3dc7335d]129.74.xxx.yyy[/b9c3dc7335d]
Primary_User@aol.com[/color9c3dc7335d], 03/04/07 0717 PM CST
Primary_User@aol.com[/color9c3dc7335d], 03/04/07 0717 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/04/07 0718 PM CST
Referral_#4@yahoo.com[/color9c3dc7335d], 03/04/07 0718 PM CST

stueybaby17

15-03-2007 20:41:29

I can see how that might be a little fishy.
Primary user and 5 refs all logging in on the same computer within 3 hours.

.h2o.

15-03-2007 21:00:34

In the defense of stuffforfree

I think they are relatively flexible when it comes to IPs since they allow AOL users as long as their legit.

At another site I was ready to get approved for my $500. To my disappointment, two of my refs got revoked not for fraud or deceiving but because they simply were using AOL. It was much a hassle getting a refund...

plusnightlife

15-03-2007 22:52:14

[quotec13d897866="stueybaby17"]I can see how that might be a little fishy.
Primary user and 5 refs all logging in on the same computer within 3 hours.[/quotec13d897866]

as can i, but consider this
primary user and referrals hanging out (not too uncommon, considering they are all friends that live within 4 feet of each other)... primary user checks her status, sees some people haven't greened, and asks those users to check their account status to see specifically which offers haven't gone through (for submitting credit requests and what-not). voila, account voided.

and simply because of that, she won't be getting the PSP she completed 100% legitimately. not even after offering to send in proof of identification of each referral.

(also, it was a birthday present from meg (primary user) to her boyfriend... there was a time-frame for getting it sent so she was eager to see if her ref's had been credited)

also this statement [ic13d897866]"Until our software is updated, we cannot associate any actions with an IP address... That is why we highlight the point in a box at the top of our terms. "[/ic13d897866] is the explanation for not being able to tell where people signed up from. their lack of software is the reason they have this rule, and in turn is the reason my friend isn't getting her PSP.

basically, i just think it was extremely strict. i can see why it would be put on hold, but refusal to take it off under ANY circumstances just seems like she's getting scammed.

zr2152

16-03-2007 00:24:50

YGF has this enforced.

It is very unfortunate though and is usually a newb mistake.

Abaweet69

18-03-2007 10:28:45

That is unfortunate. No one at 123 believes in common grace, do they...

All they're concerned about is the $xxx amount of money they earned by placing your friend's account on hold.

laurelwm

18-03-2007 13:35:36

I agree it is unfortunate. However, this experience is not unheard of around here.

My policy has always been to only have anything to do with my freebie sites from my home computer and to NEVER let anyone else log in from there, even to check their account. Maybe it's a little extreme, but I would rather prevent the problem than have to spend the effort to try to fix it.

Just a suggestion for next time...........

Laurel

plusnightlife

18-03-2007 18:31:43

[quoteb21a245a1d="laurelwm"]I agree it is unfortunate. However, this experience is not unheard of around here.

My policy has always been to only have anything to do with my freebie sites from my home computer and to NEVER let anyone else log in from there, even to check their account. Maybe it's a little extreme, but I would rather prevent the problem than have to spend the effort to try to fix it.

Just a suggestion for next time...........

Laurel[/quoteb21a245a1d]

I have the same philosophy... unfortunately it was my friend Meg who is the primary user, and this is her first time. I was not involved beyond telling her she could get a free PSP and suggesting this site (after reading nothing but good things on FiPG). I did not tell her specifically not to let her friends check their status on her computer, because I have never had this issue with any other freebie site.

I just can't believe how the customer service has responded to the situation. The bottom line is each of her referrals were/are willing to prove their legitimacy by providing photo ID (or any other form requested). They will do anything required to get the account off of hold. However, the customer service has repeatedly refused to take advantage of this... they are choosing to keep her gift as well as the money she and her referrals made for them.

plusnightlife

18-03-2007 18:38:41

[quote5f553f5595="Abaweet69"]That is unfortunate. No one at 123 believes in common grace, do they...

All they're concerned about is the $xxx amount of money they earned by placing your friend's account on hold.[/quote5f553f5595]

That is what I believe is going on. The thing I don't understand is, wouldn't it be a better business decision to give her the gift she deserved? As it stands, if even a few people are swayed by my post, 123 has lost the money they made off of my friend. On the other hand, if they just give her the PSP she deserves, I would come on FiPG, delete all of my posts, and say the situation has been resolved and thank them for their understanding. Nobody else would be able to read about this situation and subsequently change their minds about completing 123's sites. Sadly, that is not the case. The top post in 123StuffForFree's forum will remain "unfortunate experiences with this site...".

lisighli

123StuffForFree

18-03-2007 19:00:25

Proving that the people on the accounts are real wouldn't change our decision. Many people create duplicate accounts using the names of real people they know. That is one reason why we are not flexible with this rule.

-Dave

stueybaby17

18-03-2007 20:23:16

[quote24714ae92b="123StuffForFree"]Proving that the people on the accounts are real wouldn't change our decision. Many people create duplicate accounts using the names of real people they know. That is one reason why we are not flexible with this rule.

-Dave[/quote24714ae92b]

I was just going to say that. People may not want to do offers themselves but have no problem with a scanning their DL's. And I can tell you that It's super easy to make a fake DL look real on the internet. About ten min on photoshop I can make my 5 year old sister 21. I made me 21 before and my buddy. Too bad it's not as easy to make them look real in real life.

gmario

18-03-2007 21:49:16

Your friend and yourself should of known that logging in to check accounts from the same computer as the person who referred them is not allowed.

b0otleg

19-03-2007 00:34:17

Here's my advice, don't get discouraged from freebies, learn from your mistakes, and go take your business to the many non-strict referral networks.

nytrate

19-03-2007 13:45:07

honestly, logging into your account once from someone else's computer is one thing...but that timing log is ridiculous.

Any site would put you on hold for that. It seems a little ridiculous to me, those IP log time-tables kind of tell the story and it's not in your favor.

123Stuff is the most honest network out there. This is a ridiculous accusation. You wouldn't get away with that on ANY network.

plusnightlife

20-03-2007 03:00:11

[quote68d810cc6c="gmario"]Your friend and yourself should of known that logging in to check accounts from the same computer as the person who referred them is not allowed.[/quote68d810cc6c]

Did you read any of this thread?




[quote68d810cc6c="nytrate"]honestly, logging into your account once from someone else's computer is one thing...but that timing log is ridiculous.

Any site would put you on hold for that. It seems a little ridiculous to me, those IP log time-tables kind of tell the story and it's not in your favor.

123Stuff is the most honest network out there. This is a ridiculous accusation. You wouldn't get away with that on ANY network.[/quote68d810cc6c]


I've explained that the Primary User and her referrals all live very close to one another (a college dorm) and are in and out of each other's rooms often. She had no knowledge of this rule (I did not explain it to her, because it is very uncommon) so she often asked them to check their status to see which offers hadn't gone through.

stueybaby17

20-03-2007 04:26:32

[quotea50f1f079c="plusnightlife"]
I've explained that the Primary User and her referrals all live very close to one another (a college dorm) and are in and out of each other's rooms often. She had no knowledge of this rule (I did not explain it to her, because it is very uncommon) so she often asked them to check their status to see which offers hadn't gone through.[/quotea50f1f079c]

Dude it is common. there are a ton of freebie sites that have the same policy. And just cuz you can explain it doesn't mean it's true. I can tell you that my dead grandmother go out of her grave and completed an offer for me, but that doens't mean it's true. 123 is looking out for scammers, and even though you may be telling the truth you really can't tell. If 123 was lenient on everybody then everybody would be scamming. And you can't just make exeptions for certain people.

plusnightlife

20-03-2007 04:45:05

[quote28b55759c5="stueybaby17"]Dude it is common. there are a ton of freebie sites that have the same policy. And just cuz you can explain it doesn't mean it's true. I can tell you that my dead grandmother go out of her grave and completed an offer for me, but that doens't mean it's true. 123 is looking out for scammers, and even though you may be telling the truth you really can't tell. If 123 was lenient on everybody then everybody would be scamming. And you can't just make exeptions for certain people.[/quote28b55759c5]


There are alot of sites that have the same policy, but MOST don't... especially the major sites like FreePay and Trainn. With regards to the explanation, that was not supposed to be a "proof" but rather just a response to the comments you made about the IP log. I was simply explaining how easily something like that occurs (and results in an IP log that looks like that).

CorpRebel

20-03-2007 15:26:17

Problem is ... IF you let one person off the hook for this type mistake then ya gotta let everyone off the hook. And some people WILL try to milk it, if allowed.

Unfortunately that's the reality of all this. Too many people that DO try to fraud sites like these, make it problematic for the rest of us that do follow the rules as stated.

Most sites that I have come across so far have this IP and proxy issue in their TOS. Too many people don't even glance over them.

Sorry to hear about this situation, though. But I'm not one to say I won't do a site just because the owner won't break HIS own rules for others ... as long as that owner is consistent across the board with applying these rules. In fact, I applaud someone that sticks to their guns.


My 3 centz ...

Rick aka CorpRebel http//www.cashjunction.biz/forum-images/shrug.gif[" alt=""/img6c53ac7a4a]