Getting no response from Brandarama support...Been 2 weeks
supersponger1979
02-01-2008 10:13:23
Usually they answer emails same day but I have one they haven't answered from Dec 14th...The phone number is useless as it always disconnects me after like 15 minutes...Any thoughts? Thanks
bruman
02-01-2008 10:16:24
Try calling them at different times throughout the day.. you'll get a hold of them.
FreeOffersNow
02-01-2008 11:22:56
I've had correspondence with them both today and Monday the 31st...they're around.
manOFice
02-01-2008 11:44:40
no trouble contacting them via phone for me...
viperklt21
02-01-2008 12:39:26
Phone works for me too... just keep calling them.
connorBC20
02-01-2008 17:57:26
When was the last time someone has had something ship from them?
freeipodplayer
02-01-2008 18:02:28
amex's went out last week.
everything in your sig is [u9472867f21]at minimum[/u9472867f21], a 3.5 month wait.... fyi
I am at almost 4 months on my amex's, and people ahead of me havent even got theres.
tylerc
02-01-2008 18:03:33
Yeah, except mine said could not deliver. I called today and they are resending it.
orangejuice
02-01-2008 19:12:54
Tyler, what month were you confirmed? I'm August 31st on TrustedRewards.. and what site was yours on?
tylerc
02-01-2008 23:51:17
Look at my signature.
FreeOffersNow
03-01-2008 07:57:44
[quote26b86df9cc="connorBC20"]When was the last time someone has had something ship from them?[/quote26b86df9cc]
I'm kind of shocked you didn't repeat any offers doing 6 Brandarama sites in such a short time span...
yingyang
03-01-2008 12:32:54
[quotea3ab4a72dc="FreeOffersNow"][quotea3ab4a72dc="connorBC20"]When was the last time someone has had something ship from them?[/quotea3ab4a72dc]
I'm kind of shocked you didn't repeat any offers doing 6 Brandarama sites in such a short time span...[/quotea3ab4a72dc]
I'm not saying he didn't repeat offers; maybe he did. However, it's not really impossible to do what he did without repeating offers, is it? He only has six sites, so he had to do six page 3 offers and one page 4 offer. Brandarama might be no I-deal in terms of offer selection, but six offers on page 3 does not sound unreasonable.
In any case, I think we all need to stop pointing fingers at each other and accuse each other of not following the rules when the freebie companies like Ideal are shafting people over.
FIPG used to be great back in the day, but now, it's just a bunch of people fighting. Please, let's try to be more cordial to each other in here.
connorBC20
03-01-2008 16:32:17
[quote87549064ef="FreeOffersNow"][quote87549064ef="connorBC20"]When was the last time someone has had something ship from them?[/quote87549064ef]
I'm kind of shocked you didn't repeat any offers doing 6 Brandarama sites in such a short time span...[/quote87549064ef]
I didn't and if you are that concerned then I'll let you know what offers I did. lol I just was wondering the last time someone has had something shipped from them.
orangejuice
03-01-2008 16:51:21
a long friggin time, thats all i gotta say
FreeOffersNow
04-01-2008 09:54:10
[quote009b6e4a18="connorBC20"][quote009b6e4a18="FreeOffersNow"][quote009b6e4a18="connorBC20"]When was the last time someone has had something ship from them?[/quote009b6e4a18]
I'm kind of shocked you didn't repeat any offers doing 6 Brandarama sites in such a short time span...[/quote009b6e4a18]
I didn't and if you are that concerned then I'll let you know what offers I did. lol I just was wondering the last time someone has had something shipped from them.[/quote009b6e4a18]
Re-read my post...I was basically saying "kudos" for pulling it off.
supersponger1979
05-01-2008 10:28:43
Still no email response for me...
DRay9911
05-01-2008 16:55:54
my sister signed up for a site for baby formula months ago. her certificates were processed on sep 11 and she asked how long it should take for them to send it. i was kinda surprised it's been almost 4 months and she still hadn't received it.
i told her to send them a message through the site and she wrote me to say they wrote her back the today with a confirmation number. i always received responses next day/2 days.
i don't recommend constant e-mails to customer service. but i think 2 weeks without a response is a reasonable amount of time to wait for brandarama.
-dan
kidd2108
05-01-2008 19:30:19
[quotebc3bf927d9="supersponger1979"]Still no email response for me...[/quotebc3bf927d9]
did you email them a lot?
Maybe resend the msg once or just call em.
manOFice
05-01-2008 19:33:25
I don't get it, just call? They are always helpful on the phone
supersponger1979
07-01-2008 08:10:30
Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email
bruman
07-01-2008 09:39:39
[quote92faa01137="supersponger1979"]Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email[/quote92faa01137]
Log-in to the brandarama site in question, click contact us and fill out the form. You will get a tracking number and a reply within 24 hours.
supersponger1979
07-01-2008 15:24:18
[quotedb230f8dda="bruman"][quotedb230f8dda="supersponger1979"]Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email[/quotedb230f8dda]
Log-in to the brandarama site in question, click contact us and fill out the form. You will get a tracking number and a reply within 24 hours.[/quotedb230f8dda]
I did that...twice.
bruman
07-01-2008 17:11:34
[quote50335347b0="supersponger1979"][quote50335347b0="bruman"][quote50335347b0="supersponger1979"]Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email[/quote50335347b0]
Log-in to the brandarama site in question, click contact us and fill out the form. You will get a tracking number and a reply within 24 hours.[/quote50335347b0]
I did that...twice.[/quote50335347b0]
They probably are replying but your e-mail in blocking it.
freeipodplayer
07-01-2008 17:30:47
[quotee445adc10f="bruman"][quotee445adc10f="supersponger1979"][quotee445adc10f="bruman"][quotee445adc10f="supersponger1979"]Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email[/quotee445adc10f]
Log-in to the brandarama site in question, click contact us and fill out the form. You will get a tracking number and a reply within 24 hours.[/quotee445adc10f]
I did that...twice.[/quotee445adc10f]
They probably are replying but your e-mail in blocking it.[/quotee445adc10f]
.
i sent an email today, and received a reply within 30 mins.
kidd2108
07-01-2008 18:13:45
[quote76f663e5a0="bruman"][quote76f663e5a0="supersponger1979"][quote76f663e5a0="bruman"][quote76f663e5a0="supersponger1979"]Not sure what is going on...I still have no response and I have resent it 5 times. I have also called 3 times with no response after 15 mins? Any time better than another to call? Thanks
What email= are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com are you guys sending it to..."Brandarama Member Support" email=support@cs.brandarama.comsupport@cs.brandarama.com/email[/quote76f663e5a0]
Log-in to the brandarama site in question, click contact us and fill out the form. You will get a tracking number and a reply within 24 hours.[/quote76f663e5a0]
I did that...twice.[/quote76f663e5a0]
They probably are replying but your e-mail in blocking it.[/quote76f663e5a0]
yep. Maybe we can answer your question...what do you want to know? Unless its a personal account question.
supersponger1979
08-01-2008 09:29:19
I just wanted to make sure they are still around...it looks like they are, maybe just ignoring me. (
manOFice
08-01-2008 11:03:58
[quote316bdc0d6e="supersponger1979"]I just wanted to make sure they are still around...it looks like they are, maybe just ignoring me. ([/quote316bdc0d6e]
Give me your info, i'll call them, they ALWAYS answer the phone for me
dubbin87
08-01-2008 11:31:23
They have been a little [idd010e6d95]off[/idd010e6d95] the past few weeks. With emails I've had no problem but getting gifts to confirm after sending certs in has dropped off, also getting gifts to show confirmed after going green on all offers has been lacking.
supersponger1979
08-01-2008 13:42:27
Got a hold of them by phone...I guess my email address was locked out for some reason. Everything is cool. Please lock this thread.