Anyone notice the gold section across all i-deal sites?
maverik
08-11-2007 11:21:08
Well it seems across all i-deal sites the gold section has a glitch/ or has been 'reset'. even on gifts that's already been received. Is it me, or do you guys notice this as well?
Zags1199
08-11-2007 11:35:10
You're right - it's been reset on my PlasmaTv4Free account that was processed on August 22nd.
manOFice
08-11-2007 11:45:12
i just checked my previous old accounts and same thing happened
RolltheStampede
08-11-2007 11:51:19
maybe they are fixing the pending problem with all the newer offers.
i hope this isnt a stall tactic
manOFice
08-11-2007 11:52:13
[quote68c479b835="RolltheStampede"]maybe they are fixing the pending problem with all the newer offers.
i hope this isnt a stall tactic[/quote68c479b835]
I thought they already fixed that...?
RolltheStampede
08-11-2007 11:57:02
nope, the newer offers still dont show atleast it wasnt 2 days ago
manOFice
08-11-2007 12:07:44
[quote99b291ed43="RolltheStampede"]nope, the newer offers still dont show atleast it wasnt 2 days ago[/quote99b291ed43]
I saw someone say yesterday I think that they are now showing... I could be wrong.
RolltheStampede
08-11-2007 12:08:49
sweet if they are ill check later
chuckdogg80
08-11-2007 13:21:13
My golds are clear too. I was a little freaked so I sent CS an email. I am expecting my plasma to ship soon, so the last thing that I need is a screw up. I am sure that they'll take care of it.
chewy
08-11-2007 13:33:08
i wouldnt worry
floorsoup
08-11-2007 13:37:58
I still have my pendings but it reversed my approvals ( What is going on?
ArmyCadis
08-11-2007 13:58:36
First DQs up the ass, now this.
Next, Ideal bails.
manOFice
08-11-2007 14:29:52
[quoteb5ec0fdcb7="ArmyCadis"]First DQs up the ass, now this.
Next, Ideal bails.[/quoteb5ec0fdcb7]
Everyone needs to chill... it's probably just a glitch
It would be bad if everyone was getting offers taken away in all different groups but it's one specific group so someone probably just pushed the wrong button.
jmommy79@yahoo.com
08-11-2007 15:01:48
Yeah, this has to be a glitch...I didn't even think about checking my old plasmatv4free account until now. I already have my tv from them and my gold section has been reset (from complete to pending) along with my gold section on consumersavingcenter. Thanks for pointing this out across all account sites! I feel much better knowing that it isn't just me or just this specific site!
dubbin87
08-11-2007 15:54:57
well considering some people we're having problems with offers showing up after they did them, maybe they are finding away to fix this. I know I had problems with the silver and gold section with offers not showing.
chuckdogg80
08-11-2007 16:03:52
FYI, I got this reply from I-Deal CS
We are currently experiencing technical difficulties with our user account pages.
If your gold offers were approved previously, they are still approved in our database.
We ask that you continue to check your account page periodically, but refrain from contacting us again, as we have many other users to reply to.
manOFice
08-11-2007 17:52:29
[quotec20bd69258="chuckdogg80"]FYI, I got this reply from I-Deal CS
We are currently experiencing technical difficulties with our user account pages.
If your gold offers were approved previously, they are still approved in our database.
We ask that you continue to check your account page periodically, but refrain from contacting us again, as we have many other users to reply to.[/quotec20bd69258]
Excellent!
acidinmyeyes
09-11-2007 10:53:10
Mine are gone as well. Thanks for CS email, my heart rate can finally go back to normal.
topbillin1
09-11-2007 14:11:17
Do we continue doing offers in the gold section or wait till fixed?
manOFice
09-11-2007 14:12:10
[quotef60a2991dd="topbillin1"]Do we continue doing offers in the gold section or wait till fixed?[/quotef60a2991dd]
I would wait.
Abraham123
11-11-2007 13:33:11
I just completed an ideal site today, well I did my 8 offers, hasn't posted yet, and it shows all my offers pending(gold, silver, platinum)
Should I worry?
mookieb2
11-11-2007 20:55:09
If you are showing pending, you should be fine.
You may need to contact them when you go approved on the other sections in order to confirm the gold section. As this thread says, theres a glitch currently with the gold sections.
Best of luck!
igneous
12-11-2007 21:36:47
has anyone contacted them and gotten an answer about this problem?
dubbin87
12-11-2007 22:16:40
[quotebfbf1b90b8="igneous"]has anyone contacted them and gotten an answer about this problem?[/quotebfbf1b90b8]
did you read the replies in this thread?
[quotebfbf1b90b8="chuckdogg80"]FYI, I got this reply from I-Deal CS
We are currently experiencing technical difficulties with our user account pages.
If your gold offers were approved previously, they are still approved in our database.
We ask that you continue to check your account page periodically, but refrain from contacting us again, as we have many other users to reply to.[/quotebfbf1b90b8]
hiddenbelow
14-11-2007 02:01:44
[quote9ed12af7b5="manOFice"][quote9ed12af7b5="topbillin1"]Do we continue doing offers in the gold section or wait till fixed?[/quote9ed12af7b5]
I would wait.[/quote9ed12af7b5]
When I e-mailed them I did not get a time frame on when it would be fixed? Do you happen to have any idea when it should be back to normal MOF??
DW
manOFice
14-11-2007 06:54:26
[quote9c82893714="hiddenbelow"][quote9c82893714="manOFice"][quote9c82893714="topbillin1"]Do we continue doing offers in the gold section or wait till fixed?[/quote9c82893714]
I would wait.[/quote9c82893714]
When I e-mailed them I did not get a time frame on when it would be fixed? Do you happen to have any idea when it should be back to normal MOF??
DW[/quote9c82893714]
Well i'm shocked it isn't fixed yet because i'm sure it's a simple fix... but we really don't know when it will be fixed...
chuckdogg80
14-11-2007 07:09:31
Does anyone have any ideas on how this may affect shipping? I was approved and my certs processed 10/12, and it wasy shipping 6-8 weeks after that. I wonder if this is indeed a stall tactic or maybe they're just waiting to load up on some cheap TV's on Black Friday?
manOFice
14-11-2007 07:32:07
[quotef956de61f2="chuckdogg80"]Does anyone have any ideas on how this may affect shipping? I was approved and my certs processed 10/12, and it wasy shipping 6-8 weeks after that. I wonder if this is indeed a stall tactic or maybe they're just waiting to load up on some cheap TV's on Black Friday?[/quotef956de61f2]
It won't affect you if you're already approved or processed
heather77
14-11-2007 13:55:05
I've been waiting for my platinums to get approved, ($500 grocery gift card) and they finally did, but now since the glitch made my gold offers go back to pending it still says I haven't been approved yet for my gift...
I went to the redemption center and it said redemption info not found... It's weird because they said that if your gold offers were approved previously, then they're still approved in their database. So why can't i get my redemption certificate?
Anyone know anything about this?
manOFice
14-11-2007 13:56:19
[quote08a84e24e9="heather77"]I've been waiting for my platinums to get approved, ($500 grocery gift card) and they finally did, but now since the glitch made my gold offers go back to pending it still says I haven't been approved yet for my gift...
I went to the redemption center and it said redemption info not found... It's weird because they said that if your gold offers were approved previously, then they're still approved in their database. So why can't i get my redemption certificate?
Anyone know anything about this?[/quote08a84e24e9]
just contact them and they'll help you.
heather77
14-11-2007 14:00:01
Oky doky, I'm waiting for reply from cs
Abraham123
15-11-2007 05:01:38
My silver and my platinums all went green this morning, but none of my golds did. I wonder if this is due to a glitch. The 2 golds I did were Blockbuster, and Netflix, and those are pretty straight forward, and I can definately prove I did them. My question is, should I wait it out, or contact them immediately?
manOFice
15-11-2007 05:12:40
[quote500f956b4f="Abraham123"]My silver and my platinums all went green this morning, but none of my golds did. I wonder if this is due to a glitch. The 2 golds I did were Blockbuster, and Netflix, and those are pretty straight forward, and I can definately prove I did them. My question is, should I wait it out, or contact them immediately?[/quote500f956b4f]
1. You posted in the gold glitch topic, it's obviously the glitch
2. Don't contact them
3. Look for that link ilovetoys posted and it will show if your gold offers are complete.
Edit http//redemption.i-dealdirect.com/cgi-bin/account.cgi?config=3680
orangejuice
15-11-2007 08:46:22
When you click on that link ^^ All it does is bring up a link that says Contact Us...
manOFice
15-11-2007 08:49:07
[quote95956a0e61="orangejuice"]When you click on that link ^^ All it does is bring up a link that says Contact Us...[/quote95956a0e61]
ha, they fixed that fast...
RolltheStampede
15-11-2007 09:06:41
wow they hate the interwebs.
and why not just fix the problem with the golds instead of shutting down that site
manOFice
15-11-2007 09:10:04
yeah, it just shows they don't plan on fixing the "gold glitch"
maverik
15-11-2007 09:17:04
[quote4af9675765="manOFice"]ha, they fixed that fast...[/quote4af9675765]
[quote4af9675765="RolltheStampede"]wow they hate the interwebs.
and why not just fix the problem with the golds instead of shutting down that site[/quote4af9675765]
WoW! This is insane. Not cool i-deal.
NOT!
COOL! evil
michae229
15-11-2007 09:21:31
[quotedc71c4e87d="maverik"][quotedc71c4e87d="manOFice"]ha, they fixed that fast...[/quotedc71c4e87d]
[quotedc71c4e87d="RolltheStampede"]wow they hate the interwebs.
and why not just fix the problem with the golds instead of shutting down that site[/quotedc71c4e87d]
WoW! This is insane. Not cool i-deal.
NOT!
COOL! evil[/quotedc71c4e87d]
yea i emailed them twice with no reply if i dont get one by moday im sending a BBB cpmplaint
chuckdogg80
15-11-2007 12:03:03
So what is the general consensus here? If we were expecting a gift from i-deal are we screwed?
manOFice
15-11-2007 12:06:45
[quoteb702cb7241="chuckdogg80"]So what is the general consensus here? If we were expecting a gift from i-deal are we screwed?[/quoteb702cb7241]
no
ArmyCadis
15-11-2007 12:11:54
Crazy.
pinklaptop4free.com still works (thats the only ideal site im waiting on)
manOFice
15-11-2007 12:20:14
[quotef41511b9d1="ArmyCadis"]Crazy.
pinklaptop4free.com still works (thats the only ideal site im waiting on)[/quotef41511b9d1]
The requirements raised on that unless you signed up before that.
orangejuice
15-11-2007 12:28:47
I got in before the reqs were changed. I think im just gonna bag it, so many peopel are getting DQed. I got DQed before from I-deal too, so they will probably just DQ me again. Great company turned into assholes.
hiddenbelow
15-11-2007 14:45:52
This has turned into a pretty big mess.. I mean after we figure a way to actually view are golds being cleared again they change the damn page. I guess that could have been the page they were developing for the fix and someone just got ahold of it quick but who knows.
Guess I will have my ref just do the offers and hope everything rolls fine.
DW
manOFice
15-11-2007 14:47:30
Referrals are showing approved even with the glitch. So if you're referral is not showing approved and is 8/10 on other sections other than gold then he needs to do another gold offer
heather77
15-11-2007 23:02:51
Uggg, my account status page now says I'm approved for my gift but I still get "redemption information not found" when I try to get my form...
No reply from CS yet.
I'm scared my account's gonna expire before they get around to it... It sucks because I had to do lots of replacement offers for this site, so I'd better get my damn gift card!
hiddenbelow
16-11-2007 01:17:45
[quote2abd21ac33="heather77"]Uggg, my account status page now says I'm approved for my gift but I still get "redemption information not found" when I try to get my form...
No reply from CS yet.
I'm scared my account's gonna expire before they get around to it... It sucks because I had to do lots of replacement offers for this site, so I'd better get my damn gift card![/quote2abd21ac33]
Positive thinking yields positive results... Be patient and I think everything in the end is going to pan out fine with ideals little issue.
DW
heather77
16-11-2007 15:24:01
LOL, you're right hiddenbelow, I just got another reply from CS, this time it was actually like a real person was sending me a message )
They said my account was manually processed, so yay!
Now to just wait for my gift card in the mail!
igneous
16-11-2007 16:12:45
I know the issue will be fixed, its just ridiculous that its taking this long.
manOFice
18-11-2007 05:58:36
[quote88434bee69="igneous"]I know the issue will be fixed, its just ridiculous that its taking this long.[/quote88434bee69]
Well the way things r going, I don't see the "glitch" being fixed. If they cared about their customers they would have left that other link up...
zr2152
18-11-2007 10:48:22
[quotedc890ed1aa="manOFice"][quotedc890ed1aa="igneous"]I know the issue will be fixed, its just ridiculous that its taking this long.[/quotedc890ed1aa]
Well the way things r going, I don't see the "glitch" being fixed. If they cared about their customers they would have left that other link up...[/quotedc890ed1aa]
Its just a way for people unlike us VETS to have their account expired before they get their offers to go through.
connorBC20
21-11-2007 08:05:39
So if we had our gold offers approved then we can still manually process out account
mookieb2
21-11-2007 08:40:15
yea, connor, just contact them through your sites email. They should get you what you need.
igneous
21-11-2007 10:16:48
Really? they just told me the approves were in their database and that the problem would be fixed soon. Ill contact them again if they are processing manually..
manOFice
21-11-2007 10:22:19
[quote312c057030="igneous"]Really? they just told me the approves were in their database and that the problem would be fixed soon. Ill contact them again if they are processing manually..[/quote312c057030]
They are processing accounts when contacted if you know for a fact your gold offers are approved
connorBC20
21-11-2007 13:33:50
I contacted them about manually processing my account but got a generic response so I tried again with a different message. Anything specific that I say?
RolltheStampede
21-11-2007 13:35:30
"if you process my account I'll split the money with you"
that might work P
connorBC20
21-11-2007 14:14:29
[quotef7ad0af36b="RolltheStampede"]"if you process my account I'll split the money with you"
that might work P[/quotef7ad0af36b]
lol lol
heather77
21-11-2007 22:15:43
Have you tried going to the "redemption center" and entering your information? If they've approved you in their database you may be able to get your certificate already... that's what they told me to do first, they only processed me manually when I still couldn't print my certificate.
hiddenbelow
23-11-2007 07:20:07
So has anyone on any ideal site since the glitch had gold offers process that were not processed before the glitch??
I am good to go but my referall has to do 1 gold offer to make me qualify and I don't want him to do the offer if it is just a waste of time for the both of us...
DW
connorBC20
23-11-2007 09:50:30
Where would the "redemption center" be for the pinklaptop4free site?
zr2152
23-11-2007 09:56:02
[quotee179ae4fbe="hiddenbelow"]So has anyone on any ideal site since the glitch had gold offers process that were not processed before the glitch??
I am good to go but my referall has to do 1 gold offer to make me qualify and I don't want him to do the offer if it is just a waste of time for the both of us...
DW[/quotee179ae4fbe]
So you would rather him not do 1 offer if it is too much of a hassle? How is that a risk. I would just have him do it, cause if he doesnt then you wont get your gift.
heather77
24-11-2007 00:13:53
[quote08b06b5818="connorBC20"]Where would the "redemption center" be for the pinklaptop4free site?[/quote08b06b5818]
Go to "contact us", select "when can I expect my free gift" from the drop-down list, and you will see a link to the "redemption manager" page.
cannmj
24-11-2007 09:29:33
Thank you Heather! I never knew that was there.
connorBC20
24-11-2007 11:02:25
So do you guys think that they will fix it or our we screwed?
manOFice
25-11-2007 14:56:05
[quote042ac73bbb="connorBC20"]So do you guys think that they will fix it or our we screwed?[/quote042ac73bbb]
Even though it's not fixed they've been manually approving peoples accounts...
connorBC20
25-11-2007 15:10:18
[quote12e3c9f41b="manOFice"][quote12e3c9f41b="connorBC20"]So do you guys think that they will fix it or our we screwed?[/quote12e3c9f41b]
Even though it's not fixed they've been manually approving peoples accounts...[/quote12e3c9f41b]
Yeah I am trying to contact them about it but they have not answered, but it is probably just because of the holiday.
mwt123
28-11-2007 11:15:02
So im having a lil trouble as well. All my offers except for the gold section has been greened. So I wait this out? I've tried contacting CS, but just received a computer response. How long do you think till they actually manually credit my gold offers?
zr2152
28-11-2007 11:25:49
[quotee69f2bb9ff="mwt123"]So im having a lil trouble as well. All my offers except for the gold section has been greened. So I wait this out? I've tried contacting CS, but just received a computer response. How long do you think till they actually manually credit my gold offers?[/quotee69f2bb9ff]
Be really really nice. They tell everyone that the "glitch" should be fixed soon when I truly believe that it will not.
CodyColeman24
28-11-2007 15:54:31
I sent them an email about a week ago and their exact response was "Yes your golds are approved."
Now the hard part is to find a referral. (
Abraham123
28-11-2007 16:06:26
I wish they would say my golds were approved, then I could get excited. I'm in the same boat with mwt123. I'm going on day 17. Anybody know what day I-Deal approves offers?
beerman
28-11-2007 17:17:15
depends on the site, 7, 20 or 30 days is when they credit
Abraham123
28-11-2007 18:25:17
is that 7 days after you sign up?
mwt123
28-11-2007 19:01:13
i completed pinklaptop
beerman
28-11-2007 22:13:29
[quote32c9a709eb="Abraham123"]is that 7 days after you sign up?[/quote32c9a709eb]
from when you complete the offer.
maverik
11-12-2007 12:58:39
The gold section seems to be "fixed"?
bruman
11-12-2007 13:13:52
[quotee1aa61e946="maverik"]The gold section seems to be "fixed"?[/quotee1aa61e946]
Yep... I can see them fine on my end
ILoveToys
11-12-2007 14:24:00
Yeah, but now I went from processed to not (
slambam
11-12-2007 14:40:45
I put my info in the page to print out the form, and am told "Due to the limited time nature of this offer, your registration is now expired. Please see our Terms & Conditions for further information." My account isn't expired and the Golds just appeared so not sure whats up. I sent a polite e-mail asking...
beerman
11-12-2007 14:46:33
the gold glitch is fixed!
Skeeter
11-12-2007 16:03:02
[quote5d39c94fbe="beerman1976"]the gold glitch is fixed![/quote5d39c94fbe]
It only took them about a month to fix it.
bruman
11-12-2007 17:11:11
[quote035cb58496="Skeeter"][quote035cb58496="beerman1976"]the gold glitch is fixed![/quote035cb58496]
It only took them about a month to fix it.[/quote035cb58496]
They probably intentionally did it to get the joshclark million dollar conga mess straightened out. I'm sure they did did a lot of research/investigating and wanted to just chill things out for a month. Hopefully things will get back to normal soon.
Hopefully the 6-month rule will be phased out... two i-deal sites a year. That almost brings a tear to my eye.
ILoveToys
11-12-2007 17:17:00
anybody else have their referral go to pending today too?
freeipodplayer
12-12-2007 00:39:37
[quoteed4ad1c1d5="ILoveToys"]anybody else have their referral go to pending today too?[/quoteed4ad1c1d5]
ME!!!
Did you too?
I have been processed since Oct 26th too!
evil evil
madmanx33
12-12-2007 03:40:13
same here