Okay so I've been stv on my CyberPower since 2/25.
I contacted Cyberpower directly, and they said that they were completing the order for gratis internet, and it would ship this friday.
So I woke up, and checked my account, and what do you know - status is now "shipped" on the main page.
However, When I clicked my order number, the next page appeared with
"status - Shipped (NOT SHIPPED YET)" above my shipping address. shock
Anyone else ever have this happen to them?
Why would they bother changing the first status to "shipped" if it really wasnt shipped? ? ?
Anyone? Anyone?
EatChex89
18-03-2005 10:03:29
it probably means that they're just ready to ship it out, but a carrier hasn't picked it up yet.
undertheradar
18-03-2005 10:04:44
Yeah...probably boxed and sitting on the dock, just waiting for the truck to pick it up and scan teh tracking #.
Collateral
18-03-2005 10:04:50
[quote1dedd4fa86="EatChex89"]it probably means that they're just ready to ship it out, but a carrier hasn't picked it up yet.[/quote1dedd4fa86]
That's what I would guess.
I thought the same thing, but it gets shipped out directly from CyberPower, not gratis.
I doubt they tell gratis when things are sitting around waiting to be shipped. It would just make more sense to send them one final email after everything has been put together and shipped.
It's just...weird... ? (
PoPoJiJo
18-03-2005 11:36:51
I believe their was a couple threads in the shuffle forum where a bunch of people had this problem...
New customer service response
3/18/2005 50310 PM
customer service wrote
The item should ship shortly.
roll WOW roll
[sarcasm]
Are you guys sure you can afford to waste all that valuable help time with that whole five word response??
Maybe it would have been more cost-effective to just write "soon"?
[/sarcasm]
at least then speak english... shock