Will they cover this?

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=26619

mnx12

17-11-2005 10:30:58

So my free ipod is covered under warranty until December 29th, and they are having a grand opening of a new Apple store here (finally, hehe) this weekend. Anyways, my ipod is broken (i get the folder) and i dont have a receipt, obviously, and i dont have the original box, all i have is the ipod. So, my question is, if I just take the ipod alone to Apple store, will the repair it for free, if at all? Thanks

doylnea

17-11-2005 10:33:17

[quote57b97ea555="mnx12"]So my free ipod is covered under warranty until December 29th, and they are having a grand opening of a new Apple store here (finally, hehe) this weekend. Anyways, my ipod is broken (i get the folder) and i dont have a receipt, obviously, and i dont have the original box, all i have is the ipod. So, my question is, if I just take the ipod alone to Apple store, will the repair it for free, if at all? Thanks[/quote57b97ea555]

If they determine the iPod wasn't damaged by you (they look very closely for scratches and dents), then they'll use the SN from the Ipod as proof of purchase, at least in my experience.

mnx12

17-11-2005 10:34:28

Theres only light scratches, espically on the back, nothing deep.

Admin

17-11-2005 10:44:11

then you're fine. i took a friend of mine into the apple store and they exchanged her (pretty beat up) 40gb 4th gen, no questions asked when it wouldn't mount.

mnx12

17-11-2005 10:50:19

sweet, im so glad, because i was just about to buy the warranty so i wouldnt have to pay to have it shipped, and then i found out that they bulit an Apple store, hehe

EDIT One more question, do they replace it or fix it?

JOSHBOX

17-11-2005 10:54:39

replace it with a refurb

mnx12

17-11-2005 11:00:32

oh, ok. well thanks, im really excited that ill be back to having music now!

Stroid

17-11-2005 12:07:32

yeah last week my gf and i took her ipod to get it fixed cause it had the sad smilie and the broken folder icon. they tested it and then gave her a new one without question....i actucally went today because my sisters ipod wasnt working it turned out her hardrive was failing so they gave her a new no questions asked. Apple has had amazing customer service since i started using their products i am very satisfied

i also applied for a part time job at the apple store for the holiday season..i already have a job

mnx12

17-11-2005 12:46:53

Wow, im really excited for the store to open now, ill probably spend a few hours in there looking around! Im such a nerd.

The greatest part about this is I am going to probably sell the one they replace it with on ebay for $200+ and then pay the difference to get a 30gb video ipod.

tracemhunter

17-11-2005 13:22:56

i had to send my ipod to the apple store awhile back. the battery went bad and i didnt have to pay shipping for them to fix it ). prepaid both ways. that was back when they had the 18 month warranty. not sure if they still do though.

Admin

17-11-2005 13:53:41

its not always a refurb replacement... just depends on their stock. the friend i took got a brand new one.

mnx12

17-11-2005 16:17:54

[quote426460ce49="Admin"]its not always a refurb replacement... just depends on their stock. the friend i took got a brand new one.[/quote426460ce49]Brand new one as in video?

Admin

17-11-2005 17:13:30

brand new as in a brand new 40gb, same as the one you're find in a sealed box at the apple store.

turpentinedreams

17-11-2005 18:34:14

i got a brand new 20 gig grayscale 4th gen recently on my return.
it was kind of weird.

mnx12

19-11-2005 15:08:14

Ok, so the store looks great! Great support! Anyways, how much do you think I could get the ipod on ebay for, heres what I have

Brand new 20gb b/w 4th gen ipod with plastic still on
No original box
Used Wall Charger & Cords (usb, firewire)
One Used, One Brand New of the rubber protectors (white/blue)
Warrany/Liscense Agreement Booklets
Used Installation CD

flatline

19-11-2005 15:59:25

200 bucks

dudeextrem2000

19-11-2005 17:55:36

[quote3b99203ba2="flatline"]200 bucks[/quote3b99203ba2]

ok I have

1 SUPER MINT (no scratches on back) 20gb Photo
USB cable
All warranties, papers, installation cd, and all that
Headphones
1 rubber case
original box
all under 2 months old

mnx12

20-11-2005 16:19:08

I got it up on ebay if anyone wants to ckeck it out
http//cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=5832908818

cyberpunk243

20-11-2005 16:22:22

Alright, I put up a big bid for you to get it started. Keep in mind I should be getting a video iPod soon. Alexh2436 is my name.

Daggoth

20-11-2005 16:23:56

Man, such a big bid... An entire $1...

cyberpunk243

20-11-2005 16:25:07

Actually, it was already 1.00, I bid 1.01 than you very much.

mnx12

20-11-2005 16:26:40

No, im thankful for his bid, it usually encourages others to beat it. Anyone want to guess my reserve?

cyberpunk243

20-11-2005 16:28:04

Even then though, I bid at the last minute. I hate when people bid right when an auction is still new because that causes everyone to spend more. My guess for the reserve is 215?

mnx12

20-11-2005 16:39:40

[quote3736a0db28="cyberpunk243"]Even then though, I bid at the last minute. I hate when people bid right when an auction is still new because that causes everyone to spend more. My guess for the reserve is 215?[/quote3736a0db28]
I hate that, too, except for when im the seller ;) Lower, btw

cyberpunk243

20-11-2005 16:40:44

$175?

mnx12

20-11-2005 17:35:37

Higher

akalic

20-11-2005 17:37:55

i've heard that apple has given out 60gb photo ipods in the past in replacement of broken 40gb ipods because they are not making those anymore. Or whenever you send in a broken ipod, they send you another broken ipod, they send you back a upgraded one (60gb).

cyberpunk243

20-11-2005 20:14:22

$190?

mnx12

20-11-2005 20:19:18

200

h3x

21-11-2005 00:15:02

[quotebe7543cb33="mnx12"]Ok, so the store looks great! Great support! Anyways, how much do you think I could get the ipod on ebay for, heres what I have

Brand new 20gb b/w 4th gen ipod with plastic still on
No original box
Used Wall Charger & Cords (usb, firewire)
One Used, One Brand New of the rubber protectors (white/blue)
Warrany/Liscense Agreement Booklets
Used Installation CD[/quotebe7543cb33]

I got 150 for a Used 20 GB b/w 4th gen iPod with the 2 cables and Wall Charger.. Also included was the blue iSkin.. Both of which I got for FREE lol

I'm gonna use the money to buy a PSP giga pack