alan, no reply on my support ticket and it has been 6 days

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=75753

rich2173

21-05-2008 15:55:48

I submitted a support ticket on the 15th on the 3604free.com website. I have not received my gift card and it says it was shipped on the 7th. I am getting very annoyed at the lack of communication and how long this is taking to get the gift or get a response.

tylerc

21-05-2008 17:51:41

STOP SPAMMING THE FORUM WITH PERSONAL STUFF

Ezekial

21-05-2008 18:00:19

It goes by weekdays, they do not count holidays, sometimes they get backed up. Just give it time )

TravMan162

21-05-2008 18:52:07

[quote00a4d525e1="Ezekial"]It goes by weekdays, they do not count holidays, sometimes they get backed up. Just give it time )[/quote00a4d525e1]

Ezekial, I think I was a little hard on you awhile back. Sorry man. My bad, let's bury the hatchet. D

And I don't feel the slightest bit bad about threadjacking this because this is the third personal thread in the last two days. And TylerC is pissed.

rich2173

21-05-2008 20:01:06

I do not mean to post so many threads. The first 2, one of them got double posted by accident. I am just getting annoyed with this situation and big lack of communication. I have done the ps3 and wii site before and have gotten responses within 2-3 days with support tickets. Even a email I sent was never replied to and they are not in my spam box.

Trainn-Alan

21-05-2008 20:45:52

There are no support tickets open from the 15th. The oldest open support ticket is from Monday and there are only about a dozen.

Alan