How long for Trainn to respond to MCRs and Support Tickets?
I completed the Video Professor offer on YourNintendoWii4Free.com and it never credited. Yesterday marked the 7th day and I submitted an MCR for it, providing the Full Headers from the confirmation e-mail and everything as well as submitted a support ticket asking a question about my account and notifying them of my MCR.
I did this around 900 am yesterday. It's now almost 1100 am and I have not heard anything from Trainn.
How long does it usually take for Trainn to even confirm they received the MCR and respond to a routine Support Ticket question?
Maybe I'm being impatient, but just wanted to see what the typical wait time was for these two things.
My experience has been they usually have responded within 2 days, unless I send something on the weekend. I would imagine you should have a response today or tomorrow!
I'm on my twelfth day of waiting for manual credit approval. I don't believe I've ever waited this long in the past.
[beb54d89815]UPDATE[/beb54d89815] I received MCR today, which makes it 15 days (11 business days). That's longer than I've had to wait in the past but still not really a long wait.
What website are you trying to complete? I just submitted 1 for flashipods4free.com and am waiting. I am a measly 70 points away from my 1800. I've even tried doing other offers that have "instant" credit and I am getting nothing!
Trainn states you must wait until after the 7th day to submit MCR's and then it can take 2 days for support ticket response, 10 business days for MCR's unless it is extremely busy. 2-4 business days to review your account and then you can place your order. Trainn pays out on Wed and Sat.