Manual Credit

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=55288

stueybaby17

27-02-2007 17:19:37

My last Ref for yourps34free had to submit for a manual credit. How long does this usually take. I'm getting really impatient and I feel bad for my refs. I'm paying on approval and this seems to be taking soooo long. It sucks with trainn that you have to wait 7 days before you can submit and then God knows how long after that.

The manual credit was submitted 10 days ago, which was 7 business days. I'm hoping this gets credited soon.

Who else has submitted for a manual credit and how long did it take?

condra

27-02-2007 17:25:30

hum not on this specific site but on yourvideoipods it took 13 days. althou i didn't have the confirmtion email, only the bank statement and a message from customer support of the offer's site...

ghstlegacy17

27-02-2007 19:47:24

Yeah, usually manual credit can take awhile =\ I think one of my refs who did it took 2 weeks before s/he received credit.

stueybaby17

27-02-2007 20:18:58

[quote887edf5ee8="ghstlegacy17"]Yeah, usually manual credit can take awhile =\ I think one of my refs who did it took 2 weeks before s/he received credit.[/quote887edf5ee8]

That sucks!

I hate trainn's customer support.

moviemadnessman

27-02-2007 20:25:04

[quote11dd5466e1="stueybaby17"][quote11dd5466e1="ghstlegacy17"]Yeah, usually manual credit can take awhile =\ I think one of my refs who did it took 2 weeks before s/he received credit.[/quote11dd5466e1]

That sucks!

I hate trainn's customer support.[/quote11dd5466e1]

I know how you feel; I have a ref who hasn't heard anything yet, either. Terrible for the ones that have to wait, but they did agree to wait.

Although once one of my offers got credited to the wrong Trainn site, and they fixed it within 2 days, so I am a little neutral toward the CS

stueybaby17

27-02-2007 20:34:02

Well train is one of the sites I like more, but I'm starting to dislike them more and more because of the customer service.

topbillin1

27-02-2007 21:22:03

I have a person waiting since the January 15th and trust me, I feel bad for them but they did agree and once approval approval is over I'm paying only on green, I'll just have to screen my traders better to reduce the risk on me getting scammed.

NOCR's take time.

moviemadnessman

27-02-2007 21:29:29

[quote298ff42ce5="topbillin1"]I have a person waiting since the January 15th and trust me, I feel bad for them but they did agree and once approval approval is over I'm paying only on green, I'll just have to screen my traders better to reduce the risk on me getting scammed.

NOCR's take time.[/quote298ff42ce5]

I know ... I have a clause in mine that what's in the trade module is what happens, unless I feel like paying them sooner (ie their TR goes up a sufficient amount). Still feel a little bad when most of the people go green and then one hits a snag, though.

Trainn-Support

27-02-2007 23:22:10

[quotee979fea670="stueybaby17"]Well train is one of the sites I like more, but I'm starting to dislike them more and more because of the customer service.[/quotee979fea670]

We've seen a massive rush of new users over the course of the last few weeks. Unfortunately, it did result in longer then preferred email and support ticket response time while things were re-aligned to better handle the demand, but new measures are in place which have brought those times down considerably to our normal <1-2 day (at most) turnaround times.

Trainn-Support

28-02-2007 04:19:19

[quote2b2855dad2="topbillin1"]I have a person waiting since the January 15th and trust me, I feel bad for them but they did agree and once approval approval is over I'm paying only on green, I'll just have to screen my traders better to reduce the risk on me getting scammed.

NOCR's take time.[/quote2b2855dad2]

The oldest unresolved missing credit request that we have pending is from February 14th so we're within our stated timeline (10 business days) of getting the valid sign-ups manually confirmed.

gator1002

03-03-2007 08:42:47

no I sent mine in on nanoipods4free on 02/11/07 and still no credit so I did another offer. well I didnt get credit there eathier so another request after waiting 7 days.

sandra habina

21-03-2007 09:32:18

Good to know that the trainn timeline is within 10 days for manual credit.

gator1002

21-03-2007 09:40:38

update I got credit today. WTG Trann