missing credit

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=50435

tiffybe1

31-12-2006 08:17:06

i sent a missing credit report it has been 10. how long does it usally take and can i sign up for another offer instead

ferndaletiger

02-01-2007 19:09:14

I dont mean to hijack but I too am also having trouble receiving credit & my friends. I suppose it hasn't been long enough for my manual credit to go green but I have been waiting since the 21st for credit (Pitney Bowes - instant) and opened a ticket for manual credit on the 29th. I got confirmation email, and the item I applied for shipped already and as I have in the past i took screenshots. Then one of my friends is waiting for Stamps.com - instant and another did Celladerm - instant both on the 19th and 21st respectively. Maybe Trainn Alan or Support could give us an update? Or does it just usually take several days for credit?

Thanks, -FT

Daggoth

02-01-2007 19:51:58

It takes 10 [b9f0e9c0967]business[/b9f0e9c0967] days to credit manual credit. If it is taking any longer, submit a support ticket asking why.

You must submit it with full headers
http//mail.google.com/support/bin/answer.py?answer=22454&topic=43

ferndaletiger

02-01-2007 20:06:22

[quotedb6acb8589="Daggoth"]It takes 10 [bdb6acb8589]business[/bdb6acb8589] days to credit manual credit. If it is taking any longer, submit a support ticket asking why.

You must submit it with full headers
http//mail.google.com/support/bin/answer.py?answer=22454&topic=43[/quotedb6acb8589]

Ah thanks, then that makes a lot of sense....er wait a sec, you said full headers...so that computer jibberish stuff after making Google show the original email is supposed to be copy and pasted into it too?

What should I do if I did not perform the method you said...should I sent a support ticket regarding that?

Daggoth

02-01-2007 21:45:14

[quotec62f8d0e2c="ferndaletiger"][quotec62f8d0e2c="Daggoth"]It takes 10 [bc62f8d0e2c]business[/bc62f8d0e2c] days to credit manual credit. If it is taking any longer, submit a support ticket asking why.

You must submit it with full headers
http//mail.google.com/support/bin/answer.py?answer=22454&topic=43[/quotec62f8d0e2c]

Ah thanks, then that makes a lot of sense....er wait a sec, you said full headers...so that computer jibberish stuff after making Google show the original email is supposed to be copy and pasted into it too?

What should I do if I did not perform the method you said...should I sent a support ticket regarding that?[/quotec62f8d0e2c]

Yes, copy and paste that "computer jibberish stuff" into the space given for manual credit. If you fail to do so, open a support ticket with "computer jibberish stuff" and an explanation on what happened.

ferndaletiger

03-01-2007 00:48:00

Haha, alright thanks for your help D

goowls86

03-01-2007 00:59:27

I just realized I have to open a ticket with my full headers too- but the trainn support tickets aren't working. What to do?

woe!

Trainn-Support

03-01-2007 01:32:27

Which site are they not working for you on?

goowls86

03-01-2007 08:43:31

on flashipods4free I get this message


Warning main(hader.php) [function.main] failed to open stream No such file or directory in /home/flash/public_html/support/system.php on line 6

Fatal error main() [function.require] Failed opening required 'hader.php' (include_path='./usr/lib/php/usr/local/lib/php') in /home/flash/public_html/support/system.php on line 6

Thanks Alan!

goowls86

03-01-2007 20:32:59

hey, the support tickets work now, I just filed one including my full headers. Thanks trainn!!

dhru1405

04-01-2007 18:53:51

the support tickets are answered every 2 days i think

ArmyCadis

04-01-2007 19:04:57

I haven't got credit for like 5 offers, and sent in the missing credit thing.

I sent a ticket now, so I hope it works.

wiserules

04-01-2007 19:27:46

9 business days since my credit request. i used to love trainn's short response times (

Daggoth

04-01-2007 19:29:02

[quote304252aba1="wiserules"]9 business days since my credit request. i used to love trainn's short response times ([/quote304252aba1]

Missing credit requests are different from support tickets. Support is still fast, but manual credit is out of their control.

ferndaletiger

05-01-2007 12:54:24

Not to be a suck up or anything but regardless Trainn is hands down the best network... Ever since from the start its been pretty sweet. And also this waiting business helps us get extreme patience even though missing credits sure is lame...

honestbizman

10-01-2007 08:15:00

I am having crazy problems with YourNintendo and getting credit for a transaction I did back on 12/21/06. I have sent in a Missing credit request, opened two support tickets (one got closed) and I still haven't received one reply from YourNintendo!

It's been a total of 17-18 days. What gives?

AceofSpadess1

10-01-2007 22:52:30

i think its something to do with the browser..