Trainn Support Question...

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=45071

TigerShark

30-08-2006 17:02:58

Hmm why does it take so long to receive a reply from support in my support tickets lately? Im awaiting an iPod on YFVI and I sent a support ticket 2 days ago and hasn't been answered yet. Maybe because it's really popular now it has soo many members to respond to?

Strike

30-08-2006 22:49:01

Man. There was a glitch in the system and my support ticket got messed up. I sent one in on the 18th and I still have no response!

212614 YourFree360Games is my id

TigerShark

30-08-2006 23:01:16

1679613 is my ID on YourFreeVideoIpods, please answer my support tickets.

Daggoth

30-08-2006 23:26:04

You guys are hilarious. You think Trainn will actually come here and look up your ID to answer it? Thats not the way it works. If you want to get something done, you email their support.

JPeeper

31-08-2006 01:38:39

That's true, email them at like 2pm and you'll get an answer in under 20 minutes.

TigerShark

31-08-2006 01:51:45

lol he speaks the truth, I got just an answer at 347am bsflag WTF is up with that lol.

Strike

31-08-2006 03:16:40

[quotea8595f1bd7="Daggoth"]You guys are hilarious. You think Trainn will actually come here and look up your ID to answer it? Thats not the way it works. If you want to get something done, you email their support.[/quotea8595f1bd7]

They did for me! D

DIABLO

31-08-2006 07:17:10

Took them 3 days to answer my e-mail. shrug

Daggoth

01-09-2006 18:29:03

[quote9dab209d0d="Strike"][quote9dab209d0d="Daggoth"]You guys are hilarious. You think Trainn will actually come here and look up your ID to answer it? Thats not the way it works. If you want to get something done, you email their support.[/quote9dab209d0d]

They did for me! D[/quote9dab209d0d]

No, they have an average time for replying to stuff, regardless of your post.

lilbarny8778

14-09-2006 12:17:58

I emailed them on sep. 3rd, and have sent two emails since then, and have not heard any kind of reply whatsoever, anyone else having this kind of problem. my account got put on hold, and i emailed them to ask why, and i still havent heard anything, and it has been 11 days now.