3 weeks since "Shipped" and still no iPod from YFV
I was approved on 12/3 with an estimated ship date of 12/13. Changed to "Shipped" status on 12/21 and now, 20 days later, the delivery man still hasn't shown up. Submitted 2 support tickets looking for a tracking number with the standard "no tracking number is currently available" response. Sent a PM to Trainn-Alan yesterday morning and no response yet....
What's a fella to do besides cry ??
Since it has been more then two weeks, contact us, stating that information and we will attempt to locate the package and/or get the replacement sent.
Thanks Alan, I went ahead and sent another email just now to the contact account with my situation information. 8 minutes later I had a response email from Trainn. Now that is what I call customer service!
Update Trainn sent me a note yesterday morning (as they promised) informing me the would UPS a new iPod out to me which would arrive within the next week. cheer
trainn replied to my question from my support ticket like so "Shipments in Canada do tend to take a bit longer then those originating in the U.S. due to 3rd party fulfillment, however, your order has been fulfilled and you should have your item shortly."
so i hope this means i'm getting mine real soon?
No, it means you will never gets yours...
Of course it means you will get yours real soon.
but i don't want to get my 2 weeks from now, like his \
so i'm wondering if they say that to shut me up or they mean its coming 'real soon'.
No, it usually means around a week or two, but I would dbl check with our Canadian members.
well damn, considering its been more than a week after the estimated shipped date..still? | harsh
I got mine exactly a week after my esd, but I am in the USA
Quit complaining, it's free.
i got mine a day after the estimated shipping date
complaining is one thing, wondering when your ipod will come since you're in the dark is another thing. i started my site on nov 1, i'm too old for this ;)