common Trainn!

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=29033

dcny6923

23-12-2005 22:05:39

I've been waiting for more than 2 months to recieve reference credits. Almost 1 month waiting on a support ticket. How many poeple work at this establishment? One? This is getting ridicilious.

Trainn-Alan

23-12-2005 22:25:04

[quote69c22ac700="dcny6923"]I've been waiting for more than 2 months to recieve reference credits. Almost 1 month waiting on a support ticket. How many poeple work at this establishment? One? This is getting ridicilious.[/quote69c22ac700]

What's your ticket number? Please pm it to me. The oldest open ticket is nowhere near two months old.

Alan

dcny6923

10-01-2006 19:37:50

Now I'm getting annoyed. My PM has yet to be read and it was sent out on December 23rd. I have now 3 other members who have completed an offer, not recieved credit, and have submitted a ticket. And again no response form TRAINN on their tickets either. This company is a JOKE, I regret ever starting 360s with TRAINN.

compuguru

10-01-2006 20:27:29

[quote86a4f21642="dcny6923"]Now I'm getting annoyed. My PM has yet to be read and it was sent out on December 23rd. I have now 3 other members who have completed an offer, not recieved credit, and have submitted a ticket. And again no response form TRAINN on their tickets either. This company is a JOKE, I regret ever starting 360s with TRAINN.[/quote86a4f21642]Crediting is done automatically. You get credit when the company reports you did the offer. This is not Trainn fault. I am not sure when Trainn-Alan reads his PMs, he probably only reads a few because he gets a lot of account specific ones. Also, I find that if you email trainn though their support page, (Click on the Support/Contact link on the upper right of the site you are working on) you get a response a lot quicker.

Just my $.02 D

akalic

11-01-2006 00:11:33

i think there was something wrong with the first offer that you did, was probably done incorrect. Two months, he tells you to PM it to him and you don't get it still...unless they're that bad, but with my experience, they're excellent.