19 days in Processing status

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=28022

ishak

06-12-2005 20:16:09

19 days in Processing status and no answer iv put almost 7 tickets but no answer from them.Can anyone tell me what wrong with the ipods video 30 Gig ???

Arti

06-12-2005 20:23:11

If you ordered a black one, they are backordered. Seems they are much more popular than the whites.

Trainn-Alan

06-12-2005 20:25:20

When did you put in the tickets? The oldest unanswered support ticket is from Sunday (I'm hoping they're all not since then).

Alan

Trainn-Alan

06-12-2005 20:26:37

[quote027553d7d6="Arti"]If you ordered a black one, they are backordered. Seems they are much more popular than the whites.[/quote027553d7d6]

Nothing is backordered, the black ipods just take a little longer to arrive one shipped because they are coming from the Apple warehouse in China.

Alan

CoMpFrEaK

06-12-2005 22:26:44

[quoted8f537b044="Trainn-Alan"][quoted8f537b044="Arti"]If you ordered a black one, they are backordered. Seems they are much more popular than the whites.[/quoted8f537b044]

Nothing is backordered, the black ipods just take a little longer to arrive one shipped because they are coming from the Apple warehouse in China.

Alan[/quoted8f537b044]

really? My white nano came from China......(Not through Trainn)

ishak

07-12-2005 14:39:42

In nov 27 Nov 24 Nov 30 Dec 1 Dec 6 and one today dec 7

for support of www.flashipod4free.com for my video ipod

Trainn-Alan

07-12-2005 15:10:18

In the last 3 weeks, you received 20 replies to your various emails. The most recent being 28th, 29th, 30th, and 5th. They are not going unanswered.

Alan

ishak

07-12-2005 15:21:27

are you sure? lol i see nothing on my email )

well i sent you pms that was my most important questions there 2 D thanks D

R34

11-12-2005 22:15:40

I also sent in a support ticket that has been unanswered. I sent it in last wed. how long do they usually take to get answered? What about Missing Credit Reports too?

R34

13-12-2005 10:31:49

cool, my support ticket was answered, still would like to see if i can get a tracking number for my order though. its driving me nuts not knowing when my ipod should be coming. i sent in another support ticket. still waiting on missing credit though.