must be a problem with my account, still no paypal!!

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=27109

kdollar

23-11-2005 17:16:42

i posted a thread a lil bit ago, i was approved on the 16th, and still didnt get paypal today, could there be an error........i submitted the correct paypal information email, maybe thats the problem since my login email is different, this is really frustrating. (

Trainn-Alan

23-11-2005 17:41:39

No, we're waiting on word from Paypal. On Monday, some idiot thought it would be funny to issue a payment to the account and file a buyers complaint claiming their order wasn't filled. Given the amount of money ran through the account, paypal limited it until sufficient business information was supplied. That was done immediately and I expected to have it taken care of this morning. It was not and now we're waiting for Paypal's "security" team to lift the limits. The appropriate department has contacted them to try to expediate the issue, but they claim that department has no incoming phone support.

As soon as it's restored, the batch payment will be processed.

In the meantime, physical items and gift certificate orders have been taken care of and if you are getting an online gift certificate, it should be showing up momentarily.

Alan

compuguru

23-11-2005 17:45:04

[quotee7c89842be="Trainn-Alan"]No, we're waiting on word from Paypal. On Monday, some idiot thought it would be funny to issue a payment to the account and file a buyers complaint claiming their order wasn't filled. Given the amount of money ran through the account, paypal limited it until sufficient business information was supplied. That was done immediately and I expected to have it taken care of this morning. It was not and now we're waiting for Paypal's "security" team to lift the limits. The appropriate department has contacted them to try to expediate the issue, but they claim that department has no incoming phone support.

As soon as it's restored, the batch payment will be process.

Alan[/quotee7c89842be]

Wow, what an idiot. shock I hope you get it all straightened out soon!

Trainn-Alan

23-11-2005 17:48:11

[quotee4e9383ccb="compuguru"]Wow, what an idiot. shock I hope you get it all straightened out soon![/quotee4e9383ccb]

It will, hopefully today. According to them, its "in the queue" and supposedly the department works 24 hours a day (except for Christmas) so it can happen at any time.

Also, although we wont be providing support tomorrow, if it does run into that time frame, payments will still be made.

Alan

Daggoth

23-11-2005 17:53:32

Can you update us on approval timings? I submitted approval on the 11th and was hoping to get approved b4 the next paypal shipment.

Trainn-Alan

23-11-2005 17:56:49

[quote5e25f678a1="Daggoth"]Can you update us on approval timings? I submitted approval on the 11th and was hoping to get approved b4 the next paypal shipment.[/quote5e25f678a1]

They are being done as I type this and as long as you submit your order before the paypal payments go out, you will receive it during this fulfillment.

Alan

kdollar

23-11-2005 18:01:38

alan ur the man, guess its just a run of bad luck for me, i appreciate ur expertise and timely updates, i suggest train gives u a raise. can i do that?

Daggoth

23-11-2005 18:08:07

Unless you own Trainn...

kdollar

23-11-2005 18:28:20

an undercover owner............never know

Airkat

23-11-2005 18:32:54

licomes forward as the secret owner of Transcendent Innovationsli

wolverine13

23-11-2005 18:50:39

Does this mean we will get it before Thanksgiving? Will they be complete tonight (Wednesday) or leak into Thursday morning like when u do them for tuesdays and fridays?

tracemhunter

23-11-2005 18:59:28

physical items being shipped eh alan? im still showing backordered and i ordered on the 8th. ill check back later )

punjabGTRR34

23-11-2005 19:14:00

Will we get it before Black Friday. I could really use some money for Friday!

kdollar

23-11-2005 19:18:09

same here i gotta buy christmas gifts friday morning, alan must be kinda robot, he can never respond to complements P

ilanbg

23-11-2005 19:25:10

[quoteffce315836="Trainn-Alan"][quoteffce315836="Daggoth"]Can you update us on approval timings? I submitted approval on the 11th and was hoping to get approved b4 the next paypal shipment.[/quoteffce315836]

They are being done as I type this and as long as you submit your order before the paypal payments go out, you will receive it during this fulfillment.

Alan[/quoteffce315836]

I submitted for approval about two or three days ago. Is it likely I'll be able to submit my order before then?

Daggoth

23-11-2005 19:37:05

I doubt it. I submitted on the 11th so its been 12 days for me and I am still not approved.

kdollar

23-11-2005 19:44:50

should be soon daggoth, i got approved around midnight of my 12th day.

Daggoth

23-11-2005 20:26:14

Thats good to hear. I have a program auto-refreshing on YourFreeFlatScreens so I can order right after I get approved.

wolverine13

23-11-2005 21:14:20

1215am eastcoast time and still no paypal....i guess they haven't been able to resolve the issue with paypal yet ( i really hope i get some money before friday....

kdollar

23-11-2005 21:16:05

yea i wont lie ive been checkn a lot too, looks like were in the same boat, just hopefully it gets sent by tomorrow......

Daggoth

23-11-2005 21:22:01

Hopefully it gets sent [b650e00fbc9]after[/b650e00fbc9] I am approved. 12 Days...

wolverine13

23-11-2005 22:15:37

whenever someone gets paypal from trainn, post here!

shamash

24-11-2005 05:36:48

[quote55264d51c8="Daggoth"]Hopefully it gets sent [b55264d51c8]after[/b55264d51c8] I am approved. 12 Days...[/quote55264d51c8]

How can you expect them to work Thxgiving? You should be thankful they're working the day after P

wolverine13

24-11-2005 09:53:10

[quotefa3654259a="Trainn-Alan"][quotefa3654259a="compuguru"]Wow, what an idiot. shock I hope you get it all straightened out soon![/quotefa3654259a]

It will, hopefully today. According to them, its "in the queue" and supposedly the department works 24 hours a day (except for Christmas) so it can happen at any time.

Also, although we wont be providing support tomorrow, if it does run into that time frame, payments will still be made.

Alan[/quotefa3654259a]


hahn? ying yang twins said so baby

kdollar

24-11-2005 15:22:25

no paypal still, b/c some idiot filed a complaint with train, wtf!!!????!!! evil

Trainn-Support

25-11-2005 00:45:07

From the information I received, no update yet, just being given the run around by them. They will keep at it tomorrow though and as Alan mentioned on Wednesday, as soon as the access is restored, the payments will be sent.

Some good news though, those who ordered items check your order status as you will be seeing some good news (before you ask, tracking #'s aren't in the system yet, but most ipods should arrive between Tuesday-Friday).

Trainn-Alan

25-11-2005 11:37:50

Everything has now been fixed and payments will resume.

Alan

Daggoth

25-11-2005 11:54:31

Sweet, I will let everyone know when I receive my paypal!

punjabGTRR34

25-11-2005 11:57:42

Awesome! I can't wait till I recieve my PayPal!

Daggoth

25-11-2005 14:45:01

Anyone received their paypal yet?

wolverine13

25-11-2005 18:25:22

when are the next paypal payments going out? next tuesday the 29th?? hope not, otherwise the ying yang twins will not be "haaaahnnnn"ing at all.... (

Trainn-Alan

25-11-2005 18:29:36

The paypal payments are still going out as I type this. Now with the bulk of the iPods and 360s shipped out, the Paypal payments have returned to their normal Late Tuesday/Early Wednesday and Late Friday/Early Saturday time frames.

Alan

wolverine13

25-11-2005 19:02:21

oh snap...trainn replies so quick! well i hope u are not done yet and are still sending paypals LOL....cuz i ain't got mine yet....anyways this is awesome....ill check my paypal later....hollar to trainn!!!

punjabGTRR34

25-11-2005 19:10:47

I ordered last Friday. Will I recieve the PayPal today or next week?

Trainn-Alan

25-11-2005 19:21:02

[quote1112d0c347="punjabGTRR34"]I ordered last Friday. Will I recieve the PayPal today or next week?[/quote1112d0c347]

All of them will be issued tonight.

Alan

ilanbg

25-11-2005 19:38:03

Damn. Missed today's shipment. Let's hope I get approved soon, in this case.

punjabGTRR34

25-11-2005 19:43:27

[quotec2a86f50a6="Trainn-Alan"][quotec2a86f50a6="punjabGTRR34"]I ordered last Friday. Will I recieve the PayPal today or next week?[/quotec2a86f50a6]

All of them will be issued tonight.

Alan[/quotec2a86f50a6]

Can't wait till I get it. Thinking about getting some more stuff tomorrow -D.

wolverine13

25-11-2005 20:26:33

is this going to be like a friday night / early saturday deal like usual? It's 1133pm eastern time and I still haven't gotten my paypal so I'm just guessing / hoping that they are doing the usual thing where they send it out like around 100am....any updates alan?

Trainn-Alan

25-11-2005 20:40:39

[quote4167e5b5f9="wolverine13"]is this going to be like a friday night / early saturday deal like usual? It's 1133pm eastern time and I still haven't gotten my paypal so I'm just guessing / hoping that they are doing the usual thing where they send it out like around 100am....any updates alan?[/quote4167e5b5f9]

The payments have been going out for the last few hours, keep in mind though that we have 2 pay periods to make up for in addition to the 'regularly scheduled' one so it is taking a bit longer then usual. If you don't receive it by the time you sign off for the night, don't worry. It'll be there when you log back on tomorrow morning.

Alan

Daggoth

25-11-2005 21:18:21

Are these orders going by the day they were received? If so, I am not expecting mine until tomorrow morning.

wolverine13

26-11-2005 08:17:48

anyone get paid yet?? 1115am eastern standard time...

Daggoth

26-11-2005 08:22:30

I have officialy been paid.

Airkat

26-11-2005 08:45:18

good to see they sent out xbox's

punjabGTRR34

26-11-2005 09:08:52

Got paid! Thanks Trainn!

jordan90

26-11-2005 19:35:11

Got paid too. Thanks Trainn!

kdollar

26-11-2005 19:49:56

alright still haven't received my paypal payment, i wasnt just recently approved, i was approved over a week ago, any ideas? could train support help me?

wolverine13

26-11-2005 23:47:45

you probably got put on hold... OH SNAP shock


or maybe some kind of paypal error....maybe they founded out you cheated? ?


don didly don diggity y'all....

kdollar

27-11-2005 01:08:04

nah didnt cheat, it says shipped, like they sent it, so probably a paypal error, i hope (

kdollar

28-11-2005 10:52:03

ok i know im not suppose to talk about accounts on here, so i put in a support ticket.......any insight from support or alan though????

CoMpFrEaK

28-11-2005 15:34:40

i received it, though its pending to be cleared since it was a bank account transfer.

priggy

28-11-2005 16:57:54

does another round of payments go out tonight?

ilanbg

28-11-2005 17:01:08

I just ordered a check today. How long should I expect it to take before it gets to my house?