Manual Updating Question!?

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=21810

theclownoftightness

12-09-2005 23:22:10

Ok when we send an email to you what should it be like. I sent something around this effect.




Hello,

On my yourfreeflatscreens account there are several referals missing that were green. Here they are

email==blahblahblah@blah.comblahblahblah@blah.com=blahblahblah@blah.comblahblahblah@blah.com/email
email==blalallalalala@blah.comblalallalalala@blah.com=blalallalalala@blah.comblalallalalala@blah.com/email


Is that all we need?

Trainn-Support

13-09-2005 00:10:24

Yes, that will be fine. We'll look at the information you provided in the email and then compare it in the offline records and if it matches up, we'll credit your account upon review of the email.

[quoteb68bd66276="theclownoftightness"]Ok when we send an email to you what should it be like. I sent something around this effect.

Hello,

On my yourfreeflatscreens account there are several referals missing that were green. Here they are

email==blahblahblah@blah.comblahblahblah@blah.com=blahblahblah@blah.comblahblahblah@blah.com/email
email==blalallalalala@blah.comblalallalalala@blah.com=blalallalalala@blah.comblalallalalala@blah.com/email


Is that all we need?[/quoteb68bd66276]

deletrius

13-09-2005 00:31:49

what if we don't know the email address....?

Trainn-Support

13-09-2005 01:26:03

[quote596c636233="deletrius"]what if we don't know the email address....?[/quote596c636233]

You can attempt to contact the referral and see what they registered with or simply wait until it is manually entered into the system.

Wolfeman

13-09-2005 01:44:05

I have a few questions if you could help

1.) If I had a ref missing that was yellow but had just done an offer will they go green now that they are on my list again? Do they have to email and ask for credit?

2.) How will this affect crediting times?

Thanks for your help...

mlwitchking

13-09-2005 09:47:33

I signed up on Friday, september 9th. I got done will enough points offers to get a 4 gb iPod nano by 9pm CDT on September 10th. I am just waiting for the offers to credit. Two were estimated to be 3 to 5 business days. How long will it take for me to receive credit for all of my offers? When can I get my iPod nano??

Thanks in Advance

Blink182=Gone

13-09-2005 16:39:00

[quote6fcfcac771="deletrius"]what if we don't know the email address....?[/quote6fcfcac771]

I didn't memorize my referral's email addresses!!! This is absolutely rediculous....

Aristotle

13-09-2005 17:23:26

Yeah, no kidding, we have to have our referrals' addresses? Are you serious?

theclownoftightness

13-09-2005 17:41:00

No hes kidding roll . Just go through your PMs and PM the people you did trades with. Ask for their email and tell trainn. Give the best freebie company in the world a break.

Trainn-Support

13-09-2005 17:51:33

[quoteaa919e3f03="Wolfeman"]I have a few questions if you could help

1.) If I had a ref missing that was yellow but had just done an offer will they go green now that they are on my list again? Do they have to email and ask for credit?

2.) How will this affect crediting times?

Thanks for your help...[/quoteaa919e3f03]

1. No, but if they are in a hurry, they can.
2. It wont, except if your account isn't online yet. Once the account is back online, the credit will be visible.

[quoteaa919e3f03="Blink182=Gone"][quoteaa919e3f03="deletrius"]what if we don't know the email address....?[/quoteaa919e3f03]

I didn't memorize my referral's email addresses!!! This is absolutely rediculous....[/quoteaa919e3f03]

We aren't requiring them, [baa919e3f03]WE HAVE THE RECORDS[/baa919e3f03], but without knowing who to look for, we can't restore your account right away upon being email=ed. We are providing the email=community@trainn.orgcommunity@trainn.orged. We are providing the email=community@trainn.orgcommunity@trainn.org/email support as a convienence for those who want it fixed right away, not as a necessity.

If you don't have them then you will have to wait until we get to it manually, but if you do know them, it will get done a lot quicker since we know exactly who to look for.

Aristotle

13-09-2005 17:51:55

I use referral swapper so I went through and got the addresses from there and sent them out.

The "are you serious" thing is just what I say when I hear something that I don't want to do ;)

Blink182=Gone

13-09-2005 18:02:39

ok....thank you, Alan