Trimlife. NO credit. How are the support tix?

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=19708

ffactoryxx

09-08-2005 13:40:21

Its been 7 days I thought this was an instant. I have gotten credit fo all other sites accept this one on dvdrecorders4free.

How long

theysayjump

09-08-2005 15:33:44

we dont talk about cancelling offers on here, but for me, trimlife was green within a day.

Blink182=Gone

09-08-2005 20:05:30

I attempted TrimLife last night for DVDrec's and it had an error, but I still got charged. I'm getting a little bit angry now....

ffactoryxx

15-08-2005 17:44:43

Well its been like 13days and still nothing. I havent recieved credit. Funny thing is it says 46 points when i click on it now. Does this mean i wont get credit! Before people got credit for this offer yet im not.

Collateral

15-08-2005 17:48:38

Not to be a jerk, but Trainn sucks at crediting.

Trainn-Alan

15-08-2005 18:04:24

[quote0d36d17b5d="ffactoryxx"]Well its been like 13days and still nothing. I havent recieved credit. Funny thing is it says 46 points when i click on it now. Does this mean i wont get credit! Before people got credit for this offer yet im not.[/quote0d36d17b5d]

In cases like that you will receive the value at the time of the offer click.

Alan

Trainn-Alan

15-08-2005 18:05:29

[quotef55eea34ba="Collateral"]Not to be a jerk, but Trainn sucks at crediting.[/quotef55eea34ba]

We credit everything that we have reported to us the same day. We can't report what the advertiser doesn't send.

Alan

ffactoryxx

15-08-2005 18:14:42

I understand that. I got charged plus signed up for 3 other train sites around the same time and recieved nothing.

Collateral

15-08-2005 19:13:43

[quoteb589be1d1a="Trainn-Alan"][quoteb589be1d1a="Collateral"]Not to be a jerk, but Trainn sucks at crediting.[/quoteb589be1d1a]

We credit everything that we have reported to us the same day. We can't report what the advertiser doesn't send.

Alan[/quoteb589be1d1a]

Why don't you respond to credit requests or simple support tickets...

Trainn-Alan

15-08-2005 19:22:55

[quote384c615448="Collateral"][quote384c615448="Trainn-Alan"][quote384c615448="Collateral"]Not to be a jerk, but Trainn sucks at crediting.[/quote384c615448]

We credit everything that we have reported to us the same day. We can't report what the advertiser doesn't send.

Alan[/quote384c615448]

Why don't you respond to credit requests or simple support tickets...[/quote384c615448]

With what? The "We haven't heard anything yet" response that people are complaining about since they consider it a "form letter?" We do reply to them, but when we get the same questions from the same users when there isn't a decision, there's not much to say.

This situation wasn't normal (nor our fault since we are and were still getting dozens of completions a day for those same offers that users had complained about) and isn't a "standard" problem that gets a standard solution. If it was happening to us, it was happening to other users and they have to see what the problem is to prevent further damage and then go back and start checking the completions.

Alan

manOFice

16-08-2005 08:54:54

I did trimlife and credited within 2 days

ffactoryxx

16-08-2005 13:50:47

Ill send in a few support tickets for sites i havenet recieve credit for and see if i can get credit. I sent in the trimlife ticket with confirmation email last week.

bballp6699

16-08-2005 15:11:27

I also wasn't credited for trim life.

emailjwr

17-08-2005 06:17:21

i got credit for trimlife the next business day

xXHasek99

18-08-2005 00:01:19

i'm still waiting for credit on yourfreeflatscreen.com (APPERA teeth whitening) and flashipods4free.com (driving4dollars)

hairyferry

18-08-2005 00:25:09

I did the stamps one... It was instant