TarsierSpectral
27-10-2007 11:22:26
So I did an offer on gottabevip and I was supposed to receive a packed with info, for which I paid. The packet never arrived. checked my crdit card and I was charged as it said I would. That's fine. BUt since there was no packet I celled to cancel this offer as I as not even able to try it since I nver got the info promised. SO I cancelled, I got th cancellation number. I checked my credit card and they charged my card after I cancelled. They charged me $59.95.
I can't call them today because their phone is busy all the time. Maybe ob Mnday I will be able to call. How do you guys deal with such situations. I googled this company and everyine is saying that this company is a scam. I am not sure what I can do about it.
Can someone help me?
samz465
27-10-2007 11:43:29
What company was it?
It could possibly be a problem company.
Also does it say anywhere in the TOS if you cancel, they bill you $59.95, because that's always a possibility.
-Samad
TarsierSpectral
27-10-2007 12:00:35
[quote2f2acd54ea="samz465"]What company was it?
It could possibly be a problem company.
Also does it say anywhere in the TOS if you cancel, they bill you $59.95, because that's always a possibility.
-Samad[/quote2f2acd54ea]
Here it is
Online Supplier Terms and Conditions
Customer Service Toll-Free Number 1-800-831-3952
For international orders the telephone numbers are
UK 00-800-3333-0012
Australia 0011-800-3333-0012
New Zealand 00-800-3333-0012
South Africa 09-800-3333-0012
All other international callers may dial (805) 567-0113.
By signing up for our free trial offer, you agree to pay the activation fee described in the offer. These charges will be immediately billed to the credit card or debit card you provided us.
Further, by signing up for this free trial offer, you will automatically be registered for a free 3-day trial membership in OnlineSupplier.com. This membership allows you to buy thousands of name brand products at up to 50% off and have your very own webstore.
If you do not contact our customer service to cancel your OnlineSupplier.com membership within 3 days, you will automatically be charged a monthly membership fee of $59.95, and you will be charged this monthly fee every 30 days thereafter until you cancel your membership. We will bill the credit card or checking/savings account you provided to us at sign-up for the free trial offer.