can't find customer service!
I signed up for the "Make Money with Forex" offer on dell.v-bux.com but am having a hell of a time getting in contact with their customer service about my order. I didn't recieve a confirmation email, and I can't find any links on what I think is the offer's main website www.theforexwire.com, and their 'contact us' phone number on the site leads nowhere.
does anyone have experience with this offer and might have this information? if you could pm it to me that would be amazing
I would look at your credit card / debit card statement, and it should say a different number there, usually one that works...
Just my thought...
I don't know about this specific site but sometimes you can start through the sign up link again and find it in the terms of service.
The debit on my credit card statement doesn't have a phone number, and when i clicked on the same offer through sony.b-vux it says that "that offer is no longer available"
alright, i think i solved my own problem.
I called my credit card company and they looked up the specific charge, got a telephone number off of that. That put me through to a customer service line for some third-party computer software company and after several transfers to "corporate offices" and the like they were able to find my account.
thanks for anyone who helped
Customer service for Forex is 866-652-0479.
If I helped, feel free to send a Karma point my way
a good habit to get into is that whatever u use to keep records of trades and offers done, u should copy and paste the TOS for an offer or at least the contact info. it helps to have it. glad someone found it for ya!
[quote71ac6ddf2b="jy3"]a good habit to get into is that whatever u use to keep records of trades and offers done, u should copy and paste the TOS for an offer or at least the contact info. it helps to have it. glad someone found it for ya![/quote71ac6ddf2b]
Only because I do keep records of everything...like you state, and then some!!
One lesson I learned with forex is that the number you call also handles many of the other offers on the sites...be very sure that the rep knows "WHICH" offer you are calling in regards to. They are a great company with a lot of very polite professional reps.
Glad to have helped!