How to get off hold?
I have been put on hold for giftcards from freepay and they swear that i have made multiple account. Whats the best way to get taken off hold? I know i have never made 2 accounts at giftcards. Just argure with them?
90% chance your on hold forever.
make that 95%.
thats what i was thinking, I have never had any problem with freepay until they started this new plan, i have gotten a ipod, ds, (360 if you want to count that) and now im on hold
[quotea981b36694="Cow-Tipper"]thats what i was thinking, I have never had any problem with freepay until they started this new plan, i have gotten a iPod, ds, (360 if you want to count that) and now im on hold[/quotea981b36694]
If they haven't given you a detailed explanation, PM Jake.
i did pm jake, he said i had made multiple accounts and i had to take it up with ICS (or what ever their help system is) i have been arguring all week with them, Today the asked me "How many accounts did you make?" and the closed that ticket. I sometimes i think they are complete idiots there, no offense to them
One of your referrals probably used a password identical (or very similar) to your own, or created an account from your IP address. I'd speak with your referrals and try to root out the problem, then explain yourself to Freepay's customer service reps.
just open a ticket and ask for an explanation, then explain to them when they respond what the situation is honestly. i got put on hold a few times with freepay, i had people who work with me sign up from different buildings in our network but same network. it took quite a while to get it resolved. they just kept saying this matter is closed and I just kept opening a new ticket. what is the worst thing that could happen they not gift you your gift? you wouldn't get it doing nothing, so why not?
yea, i think i made some progress, after the 5 ticket, they said they would forward my info and would investigate it
if u have multiple accounts that fine, as long as u only use one and the other dn't have completed offers or any referrals on them. I believe u will be fine i guess.
[quoteba5565f7f5="mpbollywoodking"]if u have multiple accounts that fine, as long as u only use one and the other dn't have completed offers or any referrals on them. I believe u will be fine i guess.[/quoteba5565f7f5]
not true, when i was new to these sites, i believed thats how they worked, as long as an offer wasn't completed on one of my multiple accounts, i would be fine.( all i wanted to know was how many referals i needed for the ipod site, this was also before i came here, i had no knowledge of anything about these sites) anyway, i explained that to them, and my ipod account was put on hold even though i had 5 unique green users, and a few multiple accounts that were yellow.