Is ancestry.com refundable?

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=34201

UAO

01-03-2006 13:54:34

In their ToS it is, but then you find this part

2.2 Cancellations. Initial Annual Subscription. An initial annual subscription comes with the option to cancel during the first 7 days and receive a full refund, unless the subscription began with a free trial period.

(Also, no refund is available in the case of a gift subscription.)


By gift subscription, do they mean a rewards site? Thanks.

fgr_admin

01-03-2006 14:17:15

[quote4c01cf3ca3="UAO"]In their ToS it is, but then you find this part

2.2 Cancellations. Initial Annual Subscription. An initial annual subscription comes with the option to cancel during the first 7 days and receive a full refund, unless the subscription began with a free trial period.

(Also, no refund is available in the case of a gift subscription.)


By gift subscription, do they mean a rewards site? Thanks.[/quote4c01cf3ca3]

yes, no refund

doylnea

01-03-2006 14:20:21

[quotec620c7709c="fgr_admin"][quotec620c7709c="UAO"]In their ToS it is, but then you find this part

2.2 Cancellations. Initial Annual Subscription. An initial annual subscription comes with the option to cancel during the first 7 days and receive a full refund, unless the subscription began with a free trial period.

(Also, no refund is available in the case of a gift subscription.)


By gift subscription, do they mean a rewards site? Thanks.[/quotec620c7709c]

yes, no refund[/quotec620c7709c]

It depends whether you sign up for a free trial, or the $180 full year (with 7 day trial period).

applejoice

02-03-2006 02:48:47

i got a refund, since it was within 7 days. They said that i signed up for the year, which does not have a free trial but they did it for me anyways.

UAO

02-03-2006 07:33:02

[quote4fb1dda487="applejoice"]i got a refund, since it was within 7 days. They said that i signed up for the year, which does not have a free trial but they did it for me anyways.[/quote4fb1dda487]

Really? Man, I don't know if I want to take the risk heh.

jy3

02-03-2006 11:44:27

i did the c word within my trial after learning some cool stuff about relatives. refunded within 24 hrs )

applejoice

02-03-2006 15:34:23

they seem nice about the refunds, you might want to take the risk if you'll be getting a big gift out of it. )

UAO

02-03-2006 19:06:24

[quote64aa197ea9="jy3"]i did the c word within my trial after learning some cool stuff about relatives. refunded within 24 hrs )[/quote64aa197ea9]

c word?


Applejuice - You're right, I might have to.

jy3

02-03-2006 22:27:35

[quoted8e7c79efb="UAO"][quoted8e7c79efb="jy3"]i did the c word within my trial after learning some cool stuff about relatives. refunded within 24 hrs )[/quoted8e7c79efb]

c word?


Applejuice - You're right, I might have to.[/quoted8e7c79efb]

yes, we dont talk about cancelling on this site....

UAO

03-03-2006 07:25:25

Oh I see. Thanks.

UAO

07-03-2006 10:31:08

Well, I gave in and signed up. Time to wait 6 days and then call. I hope it works.