Gratis Customer Service - Decoding the Response

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=23928

Skunk

11-10-2005 17:13:14

Since I cannot understand Gratis's "ticket" response, I'll let some of you have a stab at it. If you do not know my previous situation, go to this link
http//forum.freeipodguide.com/viewtopic.php?t=23524

Now, for the good stuff, I got this mail about a week ago, after I contacted Gratis before I put in for my iPod. I have 6 Referrals, just waiting on slow poke BMG to come through, keeping in mind my CD's arrived today via mail. My take on this mail is that they've pretty much given me a clean slate, as Fugger and Jake also said. Any help would be appreciated.

"10/5/2005 33238 PM
customer service wrote
Thank you for contacting us. Please continue using only this account email==freeipodeasy@yahoo.comfreeipodeasy@yahoo.com=freeipodeasy@yahoo.comfreeipodeasy@yahoo.com/email on our site and do not complete an offer through other accounts. Please do not create another account on our site. As a reminder, we do not allow multiple accounts for the same user. Nor do we allow more than 1 account per household. We take all types of fraud very seriously, and since we give our products away for free, we cannot afford to be lenient on dishonest methods users try to obtain their free items. Thank you for your cooperation."

Have at it!

Skunk

11-10-2005 17:14:37

I forgot to add, I checked on all the old emails, all have them been put on hold which is a good thing. My most current and only account with Gratis to have offers completed is not on Hold and keeping in mind I explained to them the situation and whatnot.

Skunk

17-10-2005 16:33:50

BUMP, someone give their take on it for christs sake!

Veek

17-10-2005 16:40:22

Hi. Sorry no one replied to you about this. What I think Freepay is trying to say is that they have put a hold on all of the other e-mails, but since you explained yourself correctly, they have allowed you to keep your only open account.

Archon810

17-10-2005 18:07:26

i dont see what's so unclear about this. it's clear as glass.

theysayjump

17-10-2005 20:44:33

yeah it's simple to me. You can't use any of the other accounts you made, you can't refer anyone to them, can't sign in, can't do offers.

Just use the account that the above e-mail is registered to.

Skunk

18-10-2005 15:11:40

Alrighty, just wanted to be 100% sure. I submitted for approval last friday sooo GL for me!

Skunk

18-10-2005 16:55:51

Karkam 4 You Veek!

theysayjump

18-10-2005 17:01:34

I want some Karkam!!

Skunk

20-10-2005 15:08:41

NO KARKAM FOR YOU FAG!! <3