box86rowh
23-07-2007 08:19:22
Just had to warn everyone away from this site....back when it was a points site, I got the points for a DVD Player....this was back in May. After several promises of shipment, he finally stopped answering my support tickets. I threatened to post the 2 support ticket transcripts here, and still have not received a response. So here are the transcripts...
First Ticket...
Shipping Time? Close Ticket
redsoxin2009 (May 21st, 2007 at 0523 PM)
How long until I get my DVD player after it was approved??
Admin (May 22nd, 2007 at 0822 AM)
I just sent an email to my supplier to see if they have an ETA. I do gurantee shipment within 3 weeks of approval, but I try to get gifts shipped quicker if possible.
I will let you know when I hear back from them, should be by the end of business today.
Admin (May 23rd, 2007 at 0748 AM)
I haven't received an answer yet, I've resent a new email this morning, Just wanted to keep you posted.
redsoxin2009 (May 23rd, 2007 at 1012 PM)
Ok! Thanks!
Admin (May 24th, 2007 at 1218 AM)
Sorry I didn't get back to you earlier today, I received an email back from my supplier.
They are out of stock on that dvd player, and will have them back in around the first. I know I don't like to wait for things, so I went to our Local WalMart to see what they had, and They had the same DVD Player, only its the newer model I guess. It has all the same features and look, but they added an HDMI output and 1080i upscale capability to it.
I grabbed the last one they had, Let me know if you want this one or if you'd rather wait till the other ones are in stock at my supplier.
redsoxin2009 (May 30th, 2007 at 0400 PM)
That one is fine!
Thanks for the xtra effort!
I will be sure to post in the brag thread on FIPG when I get it!
Admin (May 30th, 2007 at 0619 PM)
Hello, I was starting to wonder there for a minute if you were gonna get back to me, LOL.
Anyways, I have other gifts going out first thing Friday morning. It will be going out USPS, and I will send a tracking number when I get back.
I'm also going to include the receipt for you in case you have any problems with it, you can take it back and exchange it.
redsoxin2009 (May 30th, 2007 at 1014 PM)
Thanks again for the extra effort!
Admin (May 31st, 2007 at 0556 PM)
Hey redsoxin, I started this Promo after you completed your points, so you probably don't know about the lottery, You get a code for every 5 points completed(not counting the 5 promo points), your codes are as follows
be65322421
dcbcb88ea9
aee6710289
48be1be939
6c2e1a3d7b
4128bcfa80
b335dde701
cf562cf1e6
e4dab86c8c
After midnight tonight, a Lottery Code option will appear on your members page, enter in the Codes one at a time and see if you've won, points will credit instantly, and cash will show as cash, which I will pay out by the 15 th of june ) Enjoy, and Good Luck.
redsoxin2009 (June 14th, 2007 at 1034 AM)
Is this shipped yet?
Admin (June 14th, 2007 at 0143 PM)
Hello,
My appologies for taking so long to get back to you. I appreciate your patience in this matter. We had major issues with Paypal limiting our account, evidently FreeSites are a red flag to them, but it put a halt on all account activity until Paper ID's and Other documents were faxed to them. Because we had paid our host with paypal, these payments were stopped because of the limitation, which put our site on suspension pending payment. We've made payment with them through other means and are back live.
I did ship your dvd player, but I used the wrong address by mistake, and it came back to me. With the site being down I wasn't able to get the correct address. I will make sure to reship it tomorrow or saturday. I will send a response here when It's shipped.
Thanks again for the patience.
redsoxin2009 (June 14th, 2007 at 0600 PM)
No Problem! Sorry to hear you are having some trouble with PayPal.
Admin (June 14th, 2007 at 0604 PM)
Yeah it's not a good thing to happen when you're a new site, again, thanks for your Patience.
Also I made sure you got a free green for our new referral format, and I've added some new gifts as well.
redsoxin2009 (June 14th, 2007 at 1036 PM)
Thanks!
redsoxin2009 (June 20th, 2007 at 1006 PM)
Was it shipped??
redsoxin2009 (June 26th, 2007 at 1201 PM)
You still there??
redsoxin2009 (June 29th, 2007 at 1134 PM)
HELLO!!!!!!!
Second Ticket....
Has It shipped? Close Ticket
redsoxin2009 (June 28th, 2007 at 0250 PM)
You weren't answering my previous ticket so I am opening a new one....has this been shipped??
redsoxin2009 (June 29th, 2007 at 1134 PM)
HELLO!!!!!!!
redsoxin2009 (July 18th, 2007 at 1003 AM)
If you do not respond soon....i will have to post a copy of this support ticket on FIPG...
jeagle82
24-07-2007 07:33:36
Wow, maybe something happened to the guy. I mean, it truly sounds like he was trying to do everything right, and then ... POW, no responses at all.
Anyways, I hope you get it worked out soon!