badlands23
22-05-2006 10:24:31
hey,
I am absolutely desparate for advice/help. I signed up for AOL spyware on 4/12/06 and did not receive credit for it. I waited the appropriate time to send in my manual request...that was on 4/27/06. Since that time, I have been e-mailing and in touch with customer support for OC on a daily basis, trying to prove that I signed up and paid for AOL. Not only that, but I am still paying for AOL to this date.
They claim that AOL never sent them confirmation that I signed up. That was over 6 weeks ago.
I need some advice as I would like to get credit and complete my trade.
Help please!
compuguru
22-05-2006 14:22:07
Sorry to say this, but if OC does not get credit for your AOL offer, they will not credit you. You're gonna have to do another offer. cry
badlands23
22-05-2006 17:50:27
There is no way the OC rep can help out or even a mod? I mean, I am paying for over 2 months and nothing can be done about this? AOL is making money off me, the least they could do is confirm I am using them.
badlands23
22-05-2006 17:53:25
is there a phone number i can call to actually speak to someone?
chillywilly
22-05-2006 18:35:01
The only form of contacting them is via their site and submitting a missing credit request.
Iloveipods2
22-05-2006 18:43:47
scan your billing info(receipt) w/e along with proof of who you are to CS, some guy did that for some other offer long time ago and got credit.
badlands23
23-05-2006 17:07:01
thanks for the suggestion. i will give anything a try at this point.