Desperate for help
I am absolutely desparate for advice/help. I signed up for AOL spyware on 4/12/06 and did not receive credit for it. I waited the appropriate time to send in my manual request...that was on 4/27/06. Since that time, I have been e-mailing and in touch with customer support for OC on a daily basis, trying to prove that I signed up and paid for AOL. Not only that, but I am still paying for AOL to this date.
They claim that AOL never sent them confirmation that I signed up. That was over 6 weeks ago.
I need some advice as I would like to get credit and complete my trade.
Sorry to say this, but if OC does not get credit for your AOL offer, they will not credit you. You're gonna have to do another offer. cry
There is no way the OC rep can help out or even a mod? I mean, I am paying for over 2 months and nothing can be done about this? AOL is making money off me, the least they could do is confirm I am using them.
is there a phone number i can call to actually speak to someone?
The only form of contacting them is via their site and submitting a missing credit request.
scan your billing info(receipt) w/e along with proof of who you are to CS, some guy did that for some other offer long time ago and got credit.
thanks for the suggestion. i will give anything a try at this point.