My problem....

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=7102

hovigga

24-02-2005 18:06:56

I think that even when I do complete freeipods.com, I will get put on hold, even though I really have no control. Heres what I'm thinking about sending in to Gratis through a customer service ticket. I just wanted to know what you guys think, and if I should send it in.

Heres the message I plan to send in explaining my situation.

[i85c95906dc]"Hello, I have a question that is really bothering me.

Two of my referrals have told me that they had created accounts here before. I had also done the same because of a miss-understanding when I first signed up.

After I found out that I couldn't have more than one account, I sent in a customer service ticket like this, explaining why I had two accounts, and in the response it said that as long as my old account stays un active, I will be okay.

I ask both of my referrals if they have been using their old accounts, and they both assured me that they weren't. So, I just wanted to know, will I get put on hold, even though they aren't using their old accounts?

It would really disappoint me, because of all the hard work I have put into getting my iPod.

Thanks"[/i85c95906dc]


What do you guys think? Should I send it in, and do you think Gratis will listen to my story. Every bit of it is true, so, I hope they do.

PodTopia

24-02-2005 18:13:15

4 referrals, not bad. Just go for one more from a friend and see what happens. If it doesn't work, try mp3players4free. Gratis is known to be unforgiving.

hovigga

24-02-2005 18:16:25

Yah. I't would really upset me if I or one of my referrals got put on hold. I've been doing freeipods since august, and I'm finally getting to the point where its all coming together.

nicd.01

24-02-2005 19:38:11

I made an account for freeipods I didn't plan on using a few days before I made my current account. I informed customer service of the situation yesterday and I got a reply today saying I'll be fine as long as I don't use the old accounts I created. Either they find out now from you or in a week when you try to get the iPod so I'd tell them now. In my opinion, it looks better to fess up before a problem arises. Good luck.

hovigga

24-02-2005 19:42:04

yes, I agree. I think im gonna do that.

EatChex89

24-02-2005 21:25:22

try and finish. then if they put you on hold and make it 'asked my friends' instead of ask ;-)

good luck hovigga! hope all goes well.

hovigga

25-02-2005 20:04:49

I did make it ask my friends when I sent the message to them. I got an automated reply, with their TOS, and the ticket is still open.

tunaperez

26-02-2005 12:28:20

Sounds valid to me.

J4320

26-02-2005 12:33:01

[quoteb801eb596e="hovigga"]I did make it ask my friends when I sent the message to them. I got an automated reply, with their TOS, and the ticket is still open.[/quoteb801eb596e]

You didn't ask for a human response?

hovigga

26-02-2005 16:11:06

Well I sent in another message in responce, pretty much just to get my message through again.

hovigga

28-02-2005 07:53:31

Yes! This is the reply I got from Gratis!

"We have reviewed your account as well as past correspondence. You and your referrals will not be placed on hold as long as your friends do not use both their new and old accounts to register under you. Otherwise, as long as you and your friends use only your new accounts, then you should not experience any complications."

LizM

28-02-2005 09:21:08

Phew! Congrats, hovigga! That was very understanding of Gratis. Hopefully it bodes well for others who are in the same situation. Good luck!!!

EatChex89

28-02-2005 09:32:57

aweomse hovigga! do you have all your referrals needed?

hovigga

28-02-2005 09:51:17

My last ref is pending. I think it will go green around 230 PM today because thats when she did the offer on friday, and it says 1-3 days for it.

I'm so excited!

theysayjump

28-02-2005 15:03:16

congrats hovigga! as one of your refs in question im also relieved......i went green for another member a couple of days ago and he went for approval and was approved.....dont worry it was for FreePSPs not FreeiPods.......so all should go well.

hovigga

28-02-2005 15:25:14

Thanks! I cant wait till this last ref goes green.

venom7

28-02-2005 20:19:17

hey congrats on that man. i had a similar problem and i sent a ticket in, they replied and said they had put my other accounts on hold that i wasnt using, so im fine with that i guess, as long as my account im using now isnt put on hold ).

hovigga

28-02-2005 20:32:03

Yah, im glad Gratis understood my situation. I was really worried!