Dell Ordering Confusion - if you are ordering a Dell, read

I've noticed that there seems to be some confusion with how to order the Dimension 4700. I've been talking with someone at Gratis about this, but I'm not sure exactly how you folks can go about specifying the 4700 instead of the 3000, or vice-versa. I'll get in contact with them this afternoon and see if I can get it cleared up.

I ordered the Dell a couple of days before they switched things around, so I'm not familiar with how it works now. If someone who's trying to order a Dell could please fill me in on exactly what happens when you try to order the dell, as specifically as possible, that would be great.

Also, if you're trying to order a Dell and are unable to choose which one you want, please post here with the e-mail address you signed up for FDPC with, along with your Dell preference (3000 or 4700).

Thanks.

Here is my order info

[quotea3e266aebe]Order # 47XXXX FreeDesktopPC.com 2/17/2005 43100 PM Processing[/quotea3e266aebe]

I selected the "Dell Dimension", but it didn't give me the option of which one I wanted. Please sign me up for the "[ba3e266aebe]Dell 4700[/ba3e266aebe]"...I already have an LCD from the freeflatscreens site.

I asked their customer support, and I got the same reply as JJYYLL


[quotea3e266aebe]2/18/2005 50337 PM
customer service wrote

Yes, when you place your order you will be able to select the 4700 or the 3000.[/quotea3e266aebe]



My e-mail is

[ba3e266aebe]XXXXXXX[/ba3e266aebe]



Thanks for your help!

I mentioned this to Gratis... here is their response


[quote373d9c6dd7]Thanks for the head's up on the PC issue. Essentially, what's going on is
that the PC will just be "Dell Dimension" until the very last step, the
actual placing of an order-- when the user will have a pull-down menu and
the option of choosing from any of the PCs. They just need to select the
Dimension they want (3000 or 4700).[/quote373d9c6dd7]

Good info CG. Looks like your sig shit the bed, though.

Yeah.. I'm in the process of fixing it. Maybe I can get the kind Admin to host it for me ;)

[quote9e6327d4a8="CollidgeGraduit"]I mentioned this to Gratis... here is their response


[quote9e6327d4a8]Thanks for the head's up on the PC issue. Essentially, what's going on is
that the PC will just be "Dell Dimension" until the very last step, the
actual placing of an order-- when the user will have a pull-down menu and
the option of choosing from any of the PCs. They just need to select the
Dimension they want (3000 or 4700).[/quote9e6327d4a8][/quote9e6327d4a8]

We'll find out soon. I am ordering the Dimension sometime this week, so I will let you all know what the process is

OK...I CANCELED my previous order (as it did not ask me which one I wanted), and I clicked to Redeem it again.

It didn't have both options now, ONLY FREE Dell Dimension 3000 w/Monitor...

Order # 475XXX FreeDesktopPC.com 2/22/2005 45100 PM Processing
Order # 475XXX FreeDesktopPC.com 2/17/2005 43100 PM Canceled

I really want the Dell 4700.

When I mouse over the picture, it displays both computers...but theres no place to choose which one I want.

Please tell them I would like the Dell 4700, my e-mail is above...thanks!

I just checked the site, it looks like they split it back up into two separate items again.

[quote5a8e35356a="CollidgeGraduit"]Yeah.. I'm in the process of fixing it. Maybe I can get the kind Admin to host it for me ;)[/quote5a8e35356a]

I'll host if it for you in the meantime if you want.

Great news...I just canceled my order, and Redeemed it for the 3rd time.

Now we just gotta wait for 'em to be sent...thanks!

FWIW, I received the following message the other day from gratis regarding my STV, awaiting product dimension

[quotee8cbd2b088]Subject Dell from Freedesktop PCs

Hello Gratis users,

This email is going out to a small set of users who's orders, because of a system glitch did not specify the dell3000 with monitor or the Dell4700

Please reply with the computer you want sent out.

[/quotee8cbd2b088]

lishrugli

rampy