warranty options

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=627

wezman2k

24-09-2004 09:14:38

so since we got our ipods for free...what can we do if it breaks down? it's not like exchanging it at the store....what options do we have? if any of you know...

rlink

24-09-2004 09:30:35

1. buy a new ipod.
2. return broken ipod 1 week later in same box.
3. don't go back to store.

wezman2k

24-09-2004 09:34:21

lol...there has to be a way more legal

DisastirousMurmur

24-09-2004 09:42:42

umm im not sure if its the same as gameboy advanced but on gameboy theres this little bar code on the actual gameboy and they chech if they actually sol that gameboy, so if theres no bar code on the ipod then u can do that, thats what ill do if something happens to my ipod... and i gotta do that with my head phones that i broke like a year ago.

tyketto

24-09-2004 09:48:36

Even if you didn't pay for it, it's still covered under the manufacturer's warranty. Make sure to register with the appropriate company (Apple or HP) and be covered. Even if you purchased the iPod outright from PC/MacMall/eCost, you can't return it to them if it's defective. They tell you to contact the manufacturer directly.
If it's DOA, I'm sure Apple or HP will replace it. Even if you didn't buy it, you still have a packing slip showing when it was purchased for you.,..

ilferetl

24-09-2004 09:59:50

actually you don't have a packing slip. ecost doesn't include them anymore

Admin

24-09-2004 10:02:42

You can receive warranty service for any iPod that has a valid serial number (all the ones Gratis sends out do).

jmalm

24-09-2004 10:18:52

You could also sign up for the applecare plan for this I think, right?

DIGITALgimpus

24-09-2004 10:58:52

[quote40fd2117d0="jmalm"]You could also sign up for the applecare plan for this I think, right?[/quote40fd2117d0]
Yes

blue

24-09-2004 18:01:11

Register it with Apple via serial number. You can buy AppleCare for it online if you want to extend warranty but it comes with a year warranty from Apple.

keyspacer

25-09-2004 05:33:05

no packing slips? no wonder they are sending two out to some people and slow as hell on the rest of us

shifuimam

25-09-2004 08:41:56

If it's an HP you can register for support on HP's site and upgrade your warranty to another year, accidental damage coverage, etc. I haven't looked into it quite yet as far as prices and options go, but like with AppleCare you have up until the end of the first year after purchase to upgrade your warranty.