PLEASE DO NOT REPLY TO THIS EMAIL
This is a courtesy message from FreePay Customer Service.
Once an order has been placed, it is added to a queue on a first come first served basis. Recently, an order was placed that did not follow these guidelines. We have adjusted the order to correct this discrepancy. Regrettably, your order was returned to ‘pending’ status. This simply means your order was returned to the queue and will be processed in the order it was received.
We currently do not carry excess inventory in our fulfillment center therefore your product is not ordered from the manufacturer until it has been placed. Furthermore, orders are bundled together and ordered in bulk typically on a monthly basis. Therefore we are unable to provide a specific timeframe.
These steps are necessary in order for us to continue to provide free products to our customers. We recognize this may further delay receipt of your product but want to assure you of our commitment to honor all legitimate orders.
If you have any questions, please submit them via your FreePay account. We apologize for the inconvenience and appreciate your continued patience.
Customer Service Team
The funny thing is though... that I already received my giftcard and used the entire balance haha....
yea that had happened to me, or something like it. lol, i was actually hoping they would send me another, hahahha
yea me too lol.... "Here is your $300 SuperCertificate!...Again..."