jamie123
31-05-2006 19:18:28
i sent a cs email in may 29, i used to get responses within the day, has that gotten longer now too?
cmstar
31-05-2006 19:35:42
I've been waiting since 5/25 for a response.
Tholek
31-05-2006 20:22:40
[i45c26c5a44]Email[/i45c26c5a44], or an online support ticket?
It should be needless to say, that when creating a new ticket, you copy what you are about to post, then paste it into the reply to the automated response you get. [i45c26c5a44]Then[/i45c26c5a44] they will acknowledge it.
michae229
31-05-2006 20:36:35
[quotede434b7911="Tholek"][ide434b7911]Email[/ide434b7911], or an online support ticket?
It should be needless to say, that when creating a new ticket, you copy what you are about to post, then paste it into the reply to the automated response you get. [ide434b7911]Then[/ide434b7911] they will acknowledge it.[/quotede434b7911]
so post the same qustion twice
crazysk8er1010
31-05-2006 21:35:39
sent mine 5/16 and they have recieved it, and no change on my status page yet.
My latest support ticket took almost 3 weeks for a response.
Tholek
31-05-2006 23:56:09
[quote478211bb1d="michae229"][quote478211bb1d="Tholek"][i478211bb1d]Email[/i478211bb1d], or an online support ticket?
It should be needless to say, that when creating a new ticket, you copy what you are about to post, then paste it into the reply to the automated response you get. [i478211bb1d]Then[/i478211bb1d] they will acknowledge it.[/quote478211bb1d]
so post the same qustion twice[/quote478211bb1d]
By Jove, I think he's got it! ;)
oneill2004uk
01-06-2006 02:58:46
i've been wating since the 25th aswell, my previous support ticket took 15 days to get an answer whats happenin with freepay man (
iamzim
01-06-2006 06:28:13
[quotec2379af58a="Menotti"]5/22 here[/quotec2379af58a]
Same for me. 5/22 and still waiting
Jake hasn't been on the forums yet this week, so maybe everybody at freepay got the whole week off, instead of just the holiday.
Captain All That
01-06-2006 06:43:42
Or maybe they've closed up shop... I'm 5/22 here... And they received my form two months ago and still no response. The word Roshambo comes to mind when I think of Freepay... Me first of course.
topbillin1
01-06-2006 07:31:53
Either they're planning to close down or they know that most of their customer are kids and are taking advantage of that.
Been waiting for a response to my email since 5/21 none yet. This is crazy, no legit business can operate like that, can you imagine if your ISP had customer service this bad or your bank? They'll been outta business within months from all the lawsuits against them.
Jake's not around, no tickets getting answered, approvals taking 2 months.... it's over. cry
iamzim
01-06-2006 07:34:36
[quote8c97a1768b="Captain All That"]Or maybe they've closed up shop... I'm 5/22 here... And they received my form two months ago and still no response. The word Roshambo comes to mind when I think of Freepay... Me first of course.[/quote8c97a1768b]
/me "hey freepay, i'll roshambo you for my xbox 360"
freepay "Ok, how does that work"
/me "first, i kick you in the nuts as hard as i can, then you kick me, the first to fall looses"
freepay "sounds ok...but i'm pretty sure we've already kicked all our customers in the nuts...so we automatically win by default!"