my iPod came scratched up!!!
bobaloba
07-12-2004 15:28:39
argghhhhhhhh after waiting exactly two months, i opened my iPod and I found the screen scratched!!!! is there anything i can do??!!
stepin2thefrezer
07-12-2004 15:51:51
if its really scratched, and you dont mind waiting about another week and a half, send it in to apple and say it came scratched
bobaloba
07-12-2004 16:10:34
how do i do that? i looked all over their website, but it's so confusing
LaurencePLJ
07-12-2004 17:11:20
Just look in the FAQ portion, click into the "My Issue is About My Current Account Status" and then from there, click into the "I Still Have A Question And Would Like To Contact Customer Service" section.
emoemodude
07-12-2004 17:44:55
He's talking about contacting Apple, not Gratis...
bobaloba
09-12-2004 14:09:20
any ideas on what I can do? hopefully gratis will contact me back.
Oldfashionedhussy
09-12-2004 14:25:30
contact apple immediately, they'll replace it
turpentinedreams
09-12-2004 14:37:22
take it to teh apple store with the invoice of doom
they'll replace it on the spot
bobaloba
09-12-2004 15:37:26
what's the invoice of doom?
turpentinedreams
09-12-2004 16:03:01
umm the bill
heck, i doubt you'll even need that.
Eric P
09-12-2004 16:08:34
This is what I would do. Some may consider it unethical but you recieved a brand NEW ipod from apple, it wasn't used or anything.. so Go to bestbuy. Buy one. swap, and return. Then tell them you're returning it because the screen is scratched so they don't put it back on the shelf. They'll send it off to apple to get it fixed and you wont have to worry about dealing with apple's customer service and long wait time
spiff999
09-12-2004 16:10:17
Why does everyone assume there's an Apple store in every city? They're not like Wal-Marts.
Oldfashionedhussy
09-12-2004 16:47:32
we have an apple store here
we do not have a wall-mart here
you're right ;)
bobaloba
09-12-2004 17:57:02
thanks guys for all your help! i went to my apple store and requested a switch. the only problem had to pay 30 bucks =/ ah well. thanks!!
Oldfashionedhussy
09-12-2004 18:48:16
why did they make you pay?
bobaloba
09-12-2004 18:55:06
restocking fee =/
turpentinedreams
09-12-2004 19:46:58
they fucked up, it should be free.
Oldfashionedhussy
09-12-2004 20:45:03
yeah seriously. you should've had to pay for their mess up
Jin_Roh_Ghost
09-12-2004 20:52:51
Yeah! Seriously thats jacked up. Do a anti I Pod movie like those two brothers did. Heh.
c.ivester4857
10-12-2004 20:19:57
dude ure buggin me with ure grammer, I read it now in like 5 posts. Get it right, it's iPod not I Pod.
Panda
10-12-2004 22:28:38
It's still only 30$ for an Ipod. I would be happy anyway.
SoBeIcedT
11-12-2004 00:51:12
[quote8d16bdb433="Eric P"]This is what I would do. Some may consider it unethical but you received a brand NEW ipod from apple, it wasn't used or anything.. so Go to bestbuy. Buy one. swap, and return. Then tell them you're returning it because the screen is scratched so they don't put it back on the shelf. They'll send it off to apple to get it fixed and you wont have to worry about dealing with apple's customer service and long wait time[/quote8d16bdb433]
I used to work at bestbuy, they are supposed to look at the serial number of the item before allowing you to return it. Sometimes they don't look though.
LaurencePLJ
11-12-2004 02:35:47
Man, My ipod's coming monday. If mine was scratched, I would seriously trip out.
Oldfashionedhussy
11-12-2004 11:07:30
[quote0d89b615a7="c.ivester4857"]dude ure buggin me with ure grammer, I read it now in like 5 posts. Get it right, it's iPod not I Pod.[/quote0d89b615a7]
i really hope you're joking in the 1st part.
Collateral
11-12-2004 11:23:57
[quote3d94643f13="Oldfashionedhussy"][quote3d94643f13="c.ivester4857"]dude ure buggin me with ure grammer, I read it now in like 5 posts. Get it right, it's iPod not I Pod.[/quote3d94643f13]
i really hope you're joking in the 1st part.[/quote3d94643f13]
Ure, since when did that become grammatically right? roll
Santa
11-12-2004 12:33:50
[quote74667df068="c.ivester4857"]dude ure buggin me with ure grammer, I read it now in like 5 posts. Get it right, it's iPod not I Pod.[/quote74667df068]
dude spell grammar right first, fucking idiot
BlingKing
11-12-2004 12:59:57
[quote67b3bd9de1="LaurencePLJ"]Man, My ipod's coming monday. If mine was scratched, I would seriously trip out.[/quote67b3bd9de1]
my ipod from OC is all scratched up (from me using it) . I'm giving it to my parents and the gratis one (unopened) to my brother for xmas so when the photo ipod comes i'll take that one with no scratches at all D