Manual Credit
tmberwolff
16-03-2006 21:22:13
I searched and didn't see anything about this... so I guess I'd let everyone know we all have one more thing to add to the list of "improvements" going on at freepay.
The manual credit process has changed. Now you have to FAX in your EMAIL (including headers, of course), and then wait up to [b78457d7687]30 days[/b78457d7687].
fax in an email. How asinine can you get?
(asinine - n. 1. utterly stupid. 2. resembling an ass. appropriate, no?)
so... combine that with your 15 days mandatory wait time, and voila... half of your 90 days is gone. (don't forget, of course, your 15 days for approval, either). So you basically have a little less than a month to sign up, get all your refs and get all your offers completed if you want to make sure you have enough time to get credit.
Also... (I hate to combine observation with speculation, but...)
as an observation, a much higher percentage of the refs I have gotten in the past month have not gotten credit for their offers. I can't help but wonder if that isn't intentionally, now. Much easier to do a second offer than to wait 45 days for credit. Thus earning freepay twice as much.
clarkkent08
17-03-2006 05:24:53
so we can no longer email them in?
hotrod1839
17-03-2006 05:51:52
I have completed my Premium.Ipods offer back on 2/12. I have requested manual credit 7 times on-line (with all necessary info., including the verification e-mail from the offer), and I also faxed in my confirm 1 time requesting manual credit.
All I get is auto-generated responses, and my ticket is closed.
How long will this take? This is becoming a bit outrageous.
yes, i was told 15-30 days after a 15 day wait to submit a ticket and a 7 day wait for a response. still no response. I also have had trouble getting credit lately. what the hell is going on?
now i have to fax? this is really getting rediculous. needless to say after I finish ps3 (2 more needed) and psp (waiting for greens) I am done with freepay unless things shape up
petrie
17-03-2006 07:21:08
I feel bad, because it has now been 4 weeks since I completed an offer for someone on premiumipods. He's been waiting and waiting, and apparently now, he has to wait more since freepay is doing everything they can to pad the 90 day process with delay after delay. I submitted a manual credit request last friday, got an automated response, responded again monday, and got a response back like tuesday or wednesday (status closed) saying they have the information and will credit me for the offer. Still no credit. I'd better not have to send in a fax at this point, too... This is getting out of hand.
And the best part is, a friend of mine became a ref for me 2 weeks ago and still hasn't credited, so it looks like he'll have to go through all this soon, too. Great. One last green I need for my ipod, and May 30th is coming fast... Why do I feel that even though I'm doing everything by the book, I won't be able to achieve 2 greens in 90 days and finish up my ipod because they'll dq one of my refs or something stupid...
hotrod1839
17-03-2006 07:33:11
Same scenario, except I've been putting in manual credit requests pretty much 1 or 2 times per week, with all necessary information. I have also faxed it in. They continue to just auto-reply and close my request.
Yes, it's taking forever. And yes, I feel bad too as the person I signed up for, is my brother....
mpbollywoodking
17-03-2006 09:02:47
i don't understand this [b8ff14c22d0]30 day[/b8ff14c22d0] business? Is it suppose to mean that you will get a response after 30 days, or that you have to wait another 30 days to send in for manuel credit?
petrie
17-03-2006 10:41:07
[quotef6a6fed748="hotrod1839"]Yes, it's taking forever. And yes, I feel bad too as the person I signed up for, is my brother....[/quotef6a6fed748]
Mine's for a guy on this board, and he probably thinks i'm shady and scamming him. I hate it, but I'm not completing another offer if I don't have to. I pretty much can't, cause I'm about out of offers, plus I'm not giving freepay any more money than I have to...
yeah i have 1 manual credit pending at freepay and 2 at trainn. i have another slow credit on freepay that i may have to manual. i feel bad for the slow response too. i may just do another offer on freepay for the one that i am waiting (today is day 28)
MyungChunHa
17-03-2006 10:57:17
Is the fax number not working for anybody....I can't get through...
hotrod1839
17-03-2006 11:07:20
Wouldn't surprise me if it wasn't working....
WillTradeRefs
17-03-2006 11:48:29
they are doing this shit to everyone... they are doing it to me on like 3 accounts.. won't give me my last green.. just tell the person to keep waiting... its mad lack of business ethics YO!
hotrod1839
17-03-2006 12:01:16
Yeah, I just keep waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting, and waiting.
Hopefully it'll go green - at some point.
this is getting insane. PMd jake about the manual credit problem, hopefully he can help us out
also
if they are going to take a long time to review accounts before they send out product, plus you gotta send in the form, why not use part of that time to look into credits. wait, they are! so why does manual take so damn long if you are going to look at it anyway!
hotrod1839
17-03-2006 19:07:15
Please let me know if Jake responds to your PM's, as I have not been getting any response from him when I PM him.
Thanks.
ive never requested manual credit... how hard is it just to do another offer?
hotrod1839
18-03-2006 05:33:10
You shouldn't have to do another offer. I honeslty and fully completed one, why should I complete another? So Freepay can make more money? If they'd give the person I signed up for another green, I'd consider it...but I'm not going to let them fock me over.
hotrod1839
18-03-2006 05:48:53
I just sent this to Jake via PM, we'll see if I get anything back from him
-----------------
Jake, I have submitted for manual credit 8 times, and via fax 1 time already. What do I have to do to get my credit? FreePay continues to just close my requests, and now I cannot even communicate this online anymore. Do I have to fax it in again?
3/15/2006 1108
3/13/2006 1517
3/9/2006 1143
3/3/2006 1712
3/2/2006 1327
3/1/2006 1437
3/1/2006 1238
2/27/2006 1556
2/24/2006 1155
Here is my verification e-mail from Stamps.com
===========
This message is not flagged. [ Flag Message - Mark as Unread ]
To email==XXXXXX@yahoo.comXXXXXX@yahoo.com=XXXXXX@yahoo.comXXXXXX@yahoo.com/email
From "Stamps.com Customer Support" <support@stamps.com> Add to Address Book Add Mobile Alert
Date Sun, 12 Feb 2006 171229 -0000
Subject Welcome to Stamps.com
YADA YADA YADA (EDITED CONFRIM E-MAIL)
DeleteReplyForwardSpamMove...
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hotrod1839
19-03-2006 04:58:18
Still no replies from Jake, still yellow.
mpbollywoodking
19-03-2006 05:09:54
what is the "user id"?
psubill78
19-03-2006 06:58:44
I'm in the same boat as many of you here.
I've already starting getting my information together to go toward the better business bureau and office of consumer protection.
Their new practices and hoops are unethical.
hotrod1839
19-03-2006 08:18:40
User Id is, what I believe, is the account id associated with your e-mail addy. You can find this by clicking 'Account' within your FreePay signon page.
As for the BBB, please keep me in the loop - I'll follow suit with you.
[quotef019452745="mpbollywoodking"]what is the "user id"?[/quotef019452745]
MyungChunHa
19-03-2006 08:36:54
[quote3e7ccf0db7="hotrod1839"]User Id is, what I believe, is the account id associated with your e-mail addy. You can find this by clicking 'Account' within your FreePay signon page.
As for the BBB, please keep me in the loop - I'll follow suit with you.
[quote3e7ccf0db7="mpbollywoodking"]what is the "user id"?[/quote3e7ccf0db7][/quote3e7ccf0db7]
I'm on the same boat for BBB
and yea, the user I.D. is basically the number within your ref link.....also it should be on the status page right above the download approval form button....
haroonie
19-03-2006 23:19:49
looks like i'll be just beginning the wonderful journey of manual credit. i have to do manual credit for 2 freepay sites. first of all they screwed up on one, and creditted my xbox.freepay instead of my flatscreens.freepay.
now my ps3.freepay didnt credit and flatscreens.freepay hasn't been credited. i feel bad because the trades i'm in are on a deadline and i can't do anymore offers because i've done almost all of them.
now begins an exciting journey. evil
thanks
tramahound
20-03-2006 06:48:24
tmberwolff is one of my last two mac mini referrals that I've been waiting a while to go green. When I first heard about the 90 day time limit I thought "well I'm more than half way done with my mac mini offer so no big deal, I'll just make this my last offer." Well it looks like Freepay is trying to make the giftcards I just got my last offer as they're d!cking around my last 5 referrals making it impossible for me to finish in time. And yes, I only need two more to get my 10 referrals and qualify for the mini, but I got 3 EXTRA to try and protect myself. Stupid me, I didn't think about a scenario like this where they'd block me from going green on any of them! Before this I was thinking of trying for the nano or something else before calling it quits, but now I'm done. No more Freepay for me.
Come on Jake, make this right. Pull Freepay's name out of the gutter.
mpbollywoodking
20-03-2006 07:50:34
so we Mail the approval form, but we FAX the manuel credit??
haha
D
egyptianruin
20-03-2006 07:56:49
[quotec1f75d23c8="mpbollywoodking"]so we Mail the approval form, but we FAX the manuel credit??
haha
D[/quotec1f75d23c8]
Next we will have to send support tickets through singing telegrams. lol
Using our new quicker and easier sign up, get your free ipod via carrier pigeon. simply send in your address on a scroll using an ink and feather pen.
using a typewriter, type a copy of your email to fax in to request manula credit.
nytrate
20-03-2006 08:14:59
[quote3b8be435d3="aguy"]ive never requested manual credit... how hard is it just to do another offer?[/quote3b8be435d3]
are you nuts? you are so negative man, why the thread crap? legit gripes here, in the past 3 weeks freepay has been really really terrible with crediting
I've had similiar problems people, freepay's crediting has gone to hell recently. Been waiting a LOOOONG time for a few greens.
so if we don't have a fax now we gotta go to staples or kinkos and fax? this is getting really out of hand
JordanE
20-03-2006 08:52:54
This fucking crazy it's now been about 20days since I completed the offer and still no credit. Now I find out I have to fax in a no credit ticket, But guess what? I don't have anymeans to fax it in. I tried PMing jake to see if i could just pm him the no credit information but it looks like he is ignoreing me since I know for sure he has been on for times since I sent the pm and he still hasn't read it.
Before th change in the TOS he would respond withen a day or two of sending a message. With so many people not getting credit it really looks like freepay is up to something.
Also I really need credit for this offer there isn't anyother offers up that I can still do. Dose anybody have any suggestions as to how I can fax something with out a fax machine? Perhaps in online way?
egyptianruin
20-03-2006 09:16:25
Jake will answer his PMs when he has a chance to do so. I know it took a couple of days for mine to get read but he eventually did and replied. Just give him some time. As for faxing do you have access to a Kinko's? They can fax from there.
They have eFax too, actually I think it's an offer on Gratis sites for a free trial or something.
mykevermin
20-03-2006 10:02:50
http//www.tpc.int/faxbyemail.html
Send faxes for free vis your web browser. Dunno if it works, as I never did get a confirmation email, so proceed with caution.
psubill78
20-03-2006 10:32:53
[quote349934c199="egyptianruin"]They have eFax too, actually I think it's an offer on Gratis sites for a free trial or something.[/quote349934c199]
There ya go... sign up for lianotherli offer that you won't get credit for - but atleast you'll be able to fax.
Thumbs up to freepay...
rofl, I can't wait to see what will be next!
yeah give jake some time, he probably has like 800 messages a day. he is checking into my freegiftcards problem, I signed up 2/17...no credit.
I am also waiting on bmg to credit from like 9 days ago. they just shipped though, so i am hoping it credits in the next couple of days. they are making things SO difficult.
JordanE
20-03-2006 11:54:49
I can't sign up for efax i've already done it and don't wanna give them a reason to put me on hold lol.
hotrod1839
20-03-2006 12:37:39
Jake has responded to my PM's - looks like he has been maaadd-busy....I'm confident in his word, that when he tells me it' going to be worked out, I believe him...
mpbollywoodking
20-03-2006 12:48:11
i just sent in my manual credit fax.
zulu342
21-03-2006 15:59:43
So .... in short, the chances of us getting anything from FreePay now is pretty slim.
How many hoops are they going to make us jump through before we reach the wall which says ... we really ain't going to give you anything anymore. The games continue.
hotrod1839
24-03-2006 08:23:20
I faxed in my manual credit request for the 2nd time on 3/20, and I was turned green within 48 hours. HOWEVER, I have been in touch with Jake and he indicated he was looking in to it. Whatever the case, I was turned green!
Sweet.
well my problem is that they have not heard from the offer. it is instantcast, so they will likely never hear from them. if this company blows so hard, why still have that offer? maybe because they pay quickly?
this is 5 weeks now. 5 WEEKS!
mpbollywoodking
25-03-2006 07:04:30
arrrrrr
i checked the Help section where they said what to include on the fax for the Manuel credit. Now they say to include the "Date of Completion" of the credit, which i didn't add last week to my fax because that statement was not there last week. Now i have to send in a fax again
imateapot
25-03-2006 23:20:13
I'm a little behind on the times, and I do not own a fax machine. Am I pretty much screwed? I've been waiting to go green since Feb. 16th. I sent in a manual credit request which was immediately closed with the generic response everyone else has been getting telling me to wait 15-30 days to ask for manual credit again. So I actually DID wait, only to find I now have to fax everything. What gives.
[quote94fe3a8c6a="imateapot"]I'm a little behind on the times, and I do not own a fax machine. Am I pretty much screwed? I've been waiting to go green since Feb. 16th. I sent in a manual credit request which was immediately closed with the generic response everyone else has been getting telling me to wait 15-30 days to ask for manual credit again. So I actually DID wait, only to find I now have to fax everything. What gives.[/quote94fe3a8c6a]
kinkos?
petrie
28-03-2006 06:09:05
I've been waiting nearly 6 weeks for a green and I pm'd jake and only got back a generic response about "they are looking into it." I got about that much from customer service, so that wasn't much help.
I'm sure this will all be worked out...probably on June 1st.
fr0th
28-03-2006 13:54:56
My 5th for freeipods.com signed up on March 7th. It's been.... 21 days and still no green. Looks like I'll have to figure out how to fax em.