Just sent this "question" to Gratis

Hey, I just sent this email to Gratis.

[quote8fbb3851bf]Dear customer service,
I have become Sent to Vendor as of October 22nd, 2004. Several people who have become sent to vendor on the same day as me have been shipping, as well as people who became sent to vendor on October 28th. Here is proof (http//www.freeipodguide.com/phpBB2/viewtopic.php?t=2836) and here is more proof (http//www.freeipodguide.com/phpBB2/viewtopic.php?t=2841). I have become extremely frustrated. I have been patient, but now that several people that were "sent to vendor" on the same date as me, and even after me have shipped, the last straw was drawn. Please! Ship us all out ASAP. It is unfair, and just plain random, to ship people who have become "sent to vendor" after me. Please explain this madness, and if it is not justifiable, please ship the remaining people who have gone "sent to vendor" on 10/22/04.

Thanks,
(My first name will remain confidential) Kumar[/quote8fbb3851bf]

They better reply soon.

Wow.. talk about impatient.

From my experience, companies reply fast if their customer is angry/frustrated. -D

[quote5a2fdc8016]From my experience, companies reply fast if their customer is angry/frustrated.[/quote5a2fdc8016]

Especially if their answer is automated...

Yes, companies do typically reply faster to an angry customer.. but only when the customer is giving them money. They've got the money for your iPod already. What are you going to do, take your business elsewhere?

wow kid ur stv 10/22....its only the 9th of november...when uved waited a month 1/2+ then u can bitch and complain.

jackass.

[quotefa2769af5f]What are you going to do, take your business elsewhere?[/quotefa2769af5f]

Well, sure you can't do that.

what you can do however, is start telling people that if they want to get an ipod (or a photo ipod) for free, at this point they'd better go with OfferCentric whose support is (so far) fast, understanding and helpful.

and agreed, shooby is a being just a tiny bit impatient here...

[quote4e3f00e469]and agreed, shooby is a being just a tiny bit impatient here...[/quote4e3f00e469]

Especially when there are those that were waiting before you (10/13) getting shafted.

[quotee0a7a92a65="l0th"][quotee0a7a92a65]What are you going to do, take your business elsewhere?[/quotee0a7a92a65]

Well, sure you can't do that.

what you can do however, is start telling people that if they want to get an ipod (or a photo ipod) for free, at this point they'd better go with OfferCentric whose support is (so far) fast, understanding and helpful.

and agreed, shooby is a being just a tiny bit impatient here...[/quotee0a7a92a65]

Heh, well, get this people. I was a 10/13, but realized I put in the wrong address. I emailed em, they cancelled my order, and I reorder, and now I'm a 10/22. Mostly my fault though. But I've waited just as long as you 10/13's

[quote66bdaa77fc]I was a 10/13, but realized I put in the wrong address. I emailed em, they cancelled my order, and I reorder, and now I'm a 10/22[/quote66bdaa77fc]

wow. I have to admit candidly that this was very helpful of them. How did you contact them at that time?

I used the customer service thing. And I got a REAL PERSON to let me reorder. I was so thankful. Kinda makes me sorry for emailing em.

Man you have no reason to complain. You've barely had any wait if you were a 10/22, i've been waiting since the end of september stop your bitching

dude i waited 2months. u'll get ya iPod soon. lol

[quote60e9820a9a="shooby"]I used the customer service thing. And I got a REAL PERSON to let me reorder. I was so thankful. Kinda makes me sorry for emailing em.[/quote60e9820a9a]
They let you re-order? So that you will STV sometime in November? Did they say this will be faster than just waiting a little while?

I do hope you all realize the idiotic hypocrisy of bitching about other people bitching. Not to mention that it's pathetic to hang around here after you've already gotten your iPod, if all you're doing is patrolling to make sure other people suffer as diligently as you did.

[quote637c0ed9c7="idris"]They let you re-order? So that you will STV sometime in November? Did they say this will be faster than just waiting a little while?[/quote637c0ed9c7]

No, they let him reorder and he went STV 10/22.

I don't understand why people are getting upset that he sent an email like that. If will probably do nothing for his order but there's always a possibility after so many email like that they'll get their slilili together especially with competition coming out. Just because someone waited 2 months 5 days 43 minutes and 24 seconds doesn't mean everyone else has to wait that long or you aren't allowed to complain until you reach that point. That is great some of you got your iPods however you should know very well the position shooby is in having to wait to finally get it. Not to mention that people who ordered after are getting theirs first. That has to be really frusterating for all 10/22's and especially 10/13's

kudos!

calm down, it's free! how can you complain about something you haven't paid a penny for? i'm 10/22 as well, and frustrated, but what can i do? they are really doing us all a favor if you think about it.

Woo-sa
Goos-fraba
Whichever works for you 8)

are you kidding me? Doing us a favor? Do u not consider you making them 100s of dollars a favor to them??? Do u not deserve better customer support from a company that is making money off of you and your friends...sure they are sending you an ipod, but do u really think that they are in the business of losing money, or just giving stuff away? If he wants to complain....let him complain...if you want to sit around on your hands, and just be happy that you are getting an ipod without doing much....thats fine too! lol

[quotebe9a334e9a="PoisontheWell"]are you kidding me? Doing us a favor? Do u not consider you making them 100s of dollars a favor to them??? Do u not deserve better customer support from a company that is making money off of you and your friends...sure they are sending you an ipod, but do u really think that they are in the business of losing money, or just giving stuff away? If he wants to complain....let him complain...if you want to sit around on your hands, and just be happy that you are getting an ipod without doing much....thats fine too! lol[/quotebe9a334e9a]

agreed. Personally I don't think that guy/gal even complained that much. The way I look at it this is a business transaction. Both parties get something out of it. We work hard and bring business TO them and make them money and they give us an iPod. It's just frusterating I'm sure when you complete your side of the bargain and they are a little slow to do theirs. I don't think it's so much complaining as it is being excited and wanting more info. And we're doing them just as much of a favor if not more than they're doing us

If you put in an order at newegg and it didn't ship and you couldn't even get ahold of the company to get an estimated ship date, I bet my bottom dollar that you would be pretty pissed off.

They should at least offer webcertificates for $priceofipod+ship so we can order them ourselves. EVERYONE has them in stock.

i love newegg , i buy all my computer shit from them . simply the best

[quote7c4f2a0fd3="brywalker"]If you put in an order at newegg and it didn't ship and you couldn't even get ahold of the company to get an estimated ship date, I bet my bottom dollar that you would be pretty pissed off.

They should at least offer webcertificates for $priceofipod+ship so we can order them ourselves. EVERYONE has them in stock.[/quote7c4f2a0fd3]

good point.

totally bs about having to wait like everyone else did. Its not like Gratis is the only co either....they keep this up and offercentric is going to sweep their ass out of the scam market. Im giddy about mp3players4free and i dont even have mines yet. Just becuz they answered an email at 4pm that i sent at 8 pm. Not bad. Im starting to think theres a company that actually gives a damn about their customers.

[quotead0dad95e5="xXx My Story xXx"]totally bs about having to wait like everyone else did. Its not like Gratis is the only co either....they keep this up and offercentric is going to sweep their ass out of the scam market. Im giddy about mp3players4free and i dont even have mines yet. Just becuz they answered an email at 4pm that i sent at 8 pm. Not bad. Im starting to think theres a company that actually gives a damn about their customers.[/quotead0dad95e5]

Well it seems like there are some problems at mp3players4free with their customer support and time spent waiting too. See this thread http//www.freeipodguide.com/phpBB2/viewtopic.php?t=2950[]http//www.freeipodguide.com/phpBB2/viewtopic.php?t=2950
I just signed up for mp3players4free and haven't tried to contact them yet but I'm starting to wonder if it's worth the headache to go through with it.

TheKing,

OfferCentric is definitely getting slower now to give credit, review accounts, place orders, etc and it seems only normal since they're getting more popular. However, I must say that from my recent personal experience, their support remains very good, often personalized, and in general fast. I think if you have any headache to go through it's that of getting referrals.

Touche Poison and King, that's very true, didn't think of it like that.

b8732, all i can say to you is shut the fuck up.

shooby, same to you, ima 10/13 and u didnt mention us in your letter at all, saying that we haven been shipped and 22's have, also you need to learn to be patient and accept the fact that 10/13's will most likely ship b4 most of you.

Anyways, I'm gonna "wait" it out as you people said. It'll prolly never come. Frikkin pessimists. Thats what you guys are.

so have they written back yet or what?

i dont mind it being slow, i just hate the randomness of it all

if they were like "yo g chill foo a month and well ship dat sheezy"
id be like "aight"

but no, they ship people who finished after me...

what ever happened to first come first served?

that's true. i could handle the wait if i at least knew how long it would be.

That's what kills me, and no, they did not reply yet.

reply you have now been placed on hold


tehheehe lol

hahaha nazi you crack me up

I'm starting to get annoyed by Ace, why do you always have to be so angry with people?

[quote995b772044="SoBeIcedT"]I'm starting to get annoyed by Ace, why do you always have to be so angry with people?[/quote995b772044]

haha he has more negative karma then posts shock

karma is so arbitrary

Ace all you can say is STFU and something-something can lick your nuts, go learn some vocab

[quote8bd14ee3c8="Ace"]b8732, all i can say to you is shut the fuck up.

shooby, same to you, ima 10/13 and u didnt mention us in your letter at all, saying that we haven been shipped and 22's have, also you need to learn to be patient and accept the fact that 10/13's will most likely ship b4 most of you.[/quote8bd14ee3c8]
im a 10/13 too, but Ace, seriously, STOP BEING AN UNGRATEFUL FUCK