Gripe about Giftcards

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=28113

tmberwolff

07-12-2005 23:07:29

So when you sign up for giftcards, and freepay has a link to see what all you can redeem the giftcertificate for, you get a list of sites like this (I'm using electronics as an example, because that's what I'm interested in)

Electronics Gift Certificates

Best Buy
Brookstone®
Circuit City
Cooking.com
Crutchfield Electronics
Discovery Channel Store
Electronics-Supersite.com
Overstock.com
The Sharper Image®
SonyAwards
Staples®
TigerDirect.com


When you actually go to redeem the gift certificate, you get this list


Electronics Certificates

SuperCertificate®
Crutchfield Electronics
Electronics-Supersite.com
SonyAwards
Staples®
TigerDirect.com

Anyone else notice a significant difference between these lists? The list of actual sites you can get is half the advertised list. Best Buy not being there really pisses me off. That's why I did the site. I would have settled for Circuit City, but suprise, they're missing, too.

Buford T

07-12-2005 23:37:19

Wow. That's quite janky.

So the second list shows up in the verification process or when you actually [i6020a9dc7c]get[/i6020a9dc7c] the gift card? For many people's sake, I hope you're saying it showed up during verification, and that the eventual/final list will be complete and the same as the initial advertised group of retailers.

Good luck on that.

killerman

08-12-2005 08:00:03

is amazon there?

tmberwolff

08-12-2005 08:07:20

[quoted4e39be357="killerman"]is amazon there?[/quoted4e39be357]

no.

"We do not offer Amazon.com gift certificates.
However, we would like to suggest the following alternatives"

another biggie site that is advertised from the freepay link. (I don't think it's freepay's fault, but it is linked from their site, and it's very annoying).

mrmworth

08-12-2005 08:43:29

[quote5d355a6647="tmberwolff"][quote5d355a6647="killerman"]is amazon there?[/quote5d355a6647]

no.

"We do not offer Amazon.com gift certificates.
However, we would like to suggest the following alternatives"

another biggie site that is advertised from the freepay link. (I don't think it's freepay's fault, but it is linked from their site, and it's very annoying).[/quote5d355a6647]

wow, not having amazon and bestbuy is a huge let down. giftcertificates.com needs to update all of their site. that's lame.

ch3d

08-12-2005 12:42:58

there's some good ones on there tho. IMO

ragefu

08-12-2005 13:00:11

That sucks I was gonna use it on amazon ?

Jake

08-12-2005 14:26:51

Thanks for the headsup.

I have copied your message and concern to my manager and he is going to investigate.

justinag06

08-12-2005 14:51:34

If i am not mistaken I think supercificate is the GC that lets you choose all of those places you mentioned. Try calling their cust. service to see

stackmjwiz

08-12-2005 15:00:47

When you redeem the Gift Card, do you have to use all $300 toward one store?

Crynos

08-12-2005 19:29:56

[quote5e951048a7="justinag06"]If i am not mistaken I think supercificate is the GC that lets you choose all of those places you mentioned. Try calling their cust. service to see[/quote5e951048a7]No, you can see the stores you can redeem it at and amazon, best buy, circuit city etc. are not on it. Only reason im going for it is to redeem at overstock.com

EDIT apparently they have recently added those stores, the new list looks like this
Best Buy
Brookstone®
Circuit City
Cooking.com
Crutchfield Electronics
Discovery Channel Store
TransImage

Electronics-Supersite.com
Overstock.com
The Sharper Image®
SonyAwards
Staples®
TigerDirect.com

(for electronics that is, more in other categories)

tmberwolff

08-12-2005 23:59:51

[quote2f8f5161a5="Crynos"]

EDIT apparently they have recently added those stores, the new list looks like this[/quote2f8f5161a5]

I still get the same list.

from the link on the giftcards.freepay site, click the giftcertificates.com link. Then click on the SuperCertificate link on the left, and then on "view all merchants" down at the bottom of the page.

that should show you the current list of merchants you can redeem a supercertificate. You can also search for merchants. If you log in, you get the same list of stores that are on this page. So no Best Buy, Circuit City, Amazon... etc. At least not for me...

I really think it's a problem with giftcertificates.com. All of their pages are not in sync. Bad website management?

And thanks for forwarding on my concern, Jake.

aguy

15-12-2005 22:23:05

Any update on this?

shamash

16-12-2005 06:54:23

I got a $25 supercertificate from Freepay for point based, and there was Amazon, Circuit City, ETC... goto the supercertificates website and check it out.

Supercertificates are emailed to you, so you can redeem it without a long wait time. You can buy many small giftcards to different places, or a big one. Shipping is free.

tmberwolff

16-12-2005 09:27:46

How long ago was that? Because a friend of mine sent them a customer service inquiry and got this reply a few days ago

RE Best Buy

Dear [name removed]

Thank you for contacting us at GiftCertificates.com in regards to Best Buy.
Unfortunately at this time we do not have Best Buy certificates available. For a
entire list of our merchants please go to www.GiftCertificates.com. for further
assistance please give us a call at 1-800-PRESENT.

Regards,


Tamanique
GiftCertificates.com Customer Service
http//www.GiftCertificates.com

sweeedfish

16-12-2005 10:03:05

Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.

EatChex89

16-12-2005 10:37:22

[quotef15a4d8d28="sweeedfish"]Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.[/quotef15a4d8d28]

american express is dying

sweeedfish

16-12-2005 10:50:47

[quote98b2d9113a="EatChex89"][quote98b2d9113a="sweeedfish"]Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.[/quote98b2d9113a]

american express is dying[/quote98b2d9113a]
no ? I have an amx cc and its accepted basically everywhere..

EatChex89

16-12-2005 12:18:58

[quote87a242869a="sweeedfish"][quote87a242869a="EatChex89"][quote87a242869a="sweeedfish"]Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.[/quote87a242869a]

american express is dying[/quote87a242869a]
no ? I have an amx cc and its accepted basically everywhere..[/quote87a242869a]

but it's dying.

climed

16-12-2005 12:41:33

[quotece99932d2d="EatChex89"][quotece99932d2d="sweeedfish"][quotece99932d2d="EatChex89"][quotece99932d2d="sweeedfish"]Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.[/quotece99932d2d]

american express is dying[/quotece99932d2d]
no ? I have an amx cc and its accepted basically everywhere..[/quotece99932d2d]

but it's dying.[/quotece99932d2d]
But are you gonna use it right away or horde it for 10 to 20 years? lol

nate08

16-12-2005 14:55:11

[quote807a2326c2="EatChex89"][quote807a2326c2="sweeedfish"][quote807a2326c2="EatChex89"][quote807a2326c2="sweeedfish"]Why don't you just get an American Express Gift Check since those can be used anywhere american express is used.[/quote807a2326c2]

american express is dying[/quote807a2326c2]
no ? I have an amx cc and its accepted basically everywhere..[/quote807a2326c2]

[b807a2326c2]but it's dying.[/b807a2326c2][/quote807a2326c2]

The General Store I work at is considering not allowing it anymore, as we only have 1-3% of customers using it.

Visa/Mastercard are the two top cards...with MasterCard having slightly more...

Gigante

16-12-2005 15:10:48

Amex is definitely on the out. Which is why they do their wishlist thing, to get new customers. They desperately need them because lots of places are not accepting them anymore.

ragefu

16-12-2005 17:36:33

The gift checks are still better than most of the sites listed on there. And I know Wendys takes them

justinag06

16-12-2005 19:32:28

I mean amex is probably accepted at amazon, bestbuy, all the places we were worried we couldn't use right?

thanks sweed

Jacotto

16-12-2005 22:07:22

Quite a letdown. Still, in the couple of coming months, I really don't see places like Best Buy or Amazon ceasing to accept amex gift cheques. Without any real disagreement on this point, I think that the amex gift cheques are the way to go.

sweeedfish

16-12-2005 22:40:08

They are shipping the gift cards now, as opposed to emailing them.

doylnea

17-12-2005 10:22:27

[quote58706fe1a1="Gigante"]Amex is definitely on the out. Which is why they do their wishlist thing, to get new customers. They desperately need them because lots of places are not accepting them anymore.[/quote58706fe1a1]

I doubt AMEX is bleeding money. More likely, they're not getting as much business as they used to a few years ago, because for the most part AMEX requires you to not only a) pay off your balance each month, but b) every AMEX card has an annual fee. With the economy the way it is right now, folks are more likely to pull out their VISA/MC CCs which don't have a fee and allow them to carry a balance.

AMEX charges merchants a higher percentage of every transaction than other cards do (which AMEX uses to protect their cardholders better than any other CC company).

The reason they do the Wishlist promotion is the advertising. If they discount something 50% and sell 100 of them they may lose $50K at the high end (hell the 3 Range Rovers only cost them $210K, and there was likely a you scratch my back I'll scratch yours deal from Range Rover and AMEX) which is significantly less expensive than any advertising they would/could/do purchase.

EatChex89

17-12-2005 22:49:54

[quotefe68cc3930="doylnea"][quotefe68cc3930="Gigante"]Amex is definitely on the out. Which is why they do their wishlist thing, to get new customers. They desperately need them because lots of places are not accepting them anymore.[/quotefe68cc3930]

I doubt AMEX is bleeding money. More likely, they're not getting as much business as they used to a few years ago, because for the most part AMEX requires you to not only a) pay off your balance each month, but b) every AMEX card has an annual fee. With the economy the way it is right now, folks are more likely to pull out their VISA/MC CCs which don't have a fee and allow them to carry a balance.

AMEX charges merchants a higher percentage of every transaction than other cards do (which AMEX uses to protect their cardholders better than any other CC company).

The reason they do the Wishlist promotion is the advertising. If they discount something 50% and sell 100 of them they may lose $50K at the high end (hell the 3 Range Rovers only cost them $210K, and there was likely a you scratch my back I'll scratch yours deal from Range Rover and AMEX) which is significantly less expensive than any advertising they would/could/do purchase.[/quotefe68cc3930]

The only store that really accepts them as like the only card.. is Costco

everyone else just has the picture there.. but really, how many people do you know have an amex card?

Me? None.

sweeedfish

17-12-2005 22:52:42

Several ... you must only know poor people ... haha .. kidding

But it is the best credit card out there in my opinion, they have the best customer support.

bspence

17-12-2005 23:23:50

ouch that sure does suck. good thing jake is looking into it for you. jake's awesome! D

Jacotto

19-12-2005 12:00:59

Hey, just thought I'd let everyone know that I'm redeeming my $300 right now, and even though it's not on the list when you go to the site, you can select best buy gift cards when you're redeeming. Solves that problem, I guess.

ragefu

19-12-2005 12:19:28

[quote6304021e3a="Jacotto"]Hey, just thought I'd let everyone know that I'm redeeming my $300 right now, and even though it's not on the list when you go to the site, you can select best buy gift cards when you're redeeming. Solves that problem, I guess.[/quote6304021e3a]

Yeah i just ordered the best buy cards. I didn't see the Amex gift checks listed

tylerc

19-12-2005 12:31:13

Do they also have Amazon as one you can redeem them for?

Jacotto

19-12-2005 13:06:35

I don't remember about the Amazon, but yeah, the amex gift cheques aren't listed when you go redeem your gift card credit.