Gratis actually answered an email!

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=274

JGrayland

17-09-2004 11:11:54

Wow. it wasnt helpful, but it was at least written by a person.

zatch

17-09-2004 11:13:57

...wow

JGrayland

17-09-2004 11:16:03

they dont actually send an email though, just check your email history, there may be responses...

mig

17-09-2004 11:17:57

every time ive gotten an e-mail back it wasnt automated

JGrayland

17-09-2004 11:21:58

I kept complaining about autoresponses

9/16 115538 AM Order Status Inquiry
I understand your vendor is Ecost. They are listing the HP Ipods in Stock, so i was wondering if you could give an estimate on the arrival?


At 1155 AM 9/16/2004 -0400, you wrote
>Thanks for writing about your order status.
>
>Apple is currently back ordered on iPods. We are doing everything we can
>to get your order out the door, and shipments are expected over the next
>few weeks. We ship out orders on a first-come first-serve basis, and will
>ship out your order once we get inventory in. You will get your iPod, it
>just might be delayed until Apple can catch up with the huge demand and
>manufacture more.
>
>Please note that we are now offering the HP iPod, which will ship much
>faster than the Apple. Please go to your order history under the "My
>Account" section of our website and click on your order. You will see an
>option to switch to the HP iPod. Hp's is exactly the same, and is usually
>available to ship right away.

9/16 120209 PM Re Order Status Inquiry [{69067}]
My order IS for a HP ipod. Again, autoresponses are only useful if they make sense in relation to the question asked.

9/16 121212 PM Order Status Inquiry [{69067}]
Brian,

They just got the order yesterday, we do not have shipping information at this time.

Thanks,

FreeiPods.com Support

mig

17-09-2004 11:48:30

hey im brian too P

JGrayland

17-09-2004 11:53:09

cool maybe theyll get my order number confused with yours ;)

mig

17-09-2004 11:54:09

haha you wish P

zatch

17-09-2004 11:54:10

WHAT WAS THE RESPONSE??

JGrayland

17-09-2004 11:58:45

? the whole conversation is posted...

zatch

17-09-2004 12:06:48

Oh sorry

nf0408

26-09-2004 17:42:22

what is gratis email address? do u jsut respond to the address that first emails you after u sign up? insult all you want

kpfeif

27-09-2004 05:48:36

Do you have any idea how many emails they must get everyday? I sent them a note and got a very nice personal response from on the of the people cited in one of the various Wired magazine articles. They have a bit over a million people signed up for Freeipods. That email may take a couple of days to answer, considering their resources.