kaleii
26-10-2004 17:47:58
i'm ip3 8/14 stv 8/17 and shipped 10/13
so i finally shipped 10/13. got to my local fedex facility 10/18 but my tracking status online showed incorrect address. i called fedex and the rep said my address was infact correct but didn't know why it stated incorrect. he fixed the problem and said it should be on a truck in an hour or 2.. i had to leave and the fedex facility was the way to my destination so i swung by there but the clerk tells me he can't release it because the shipper requested it to be sent back. there's nothing i could do at this point so i go home sad....
so i check the forum and see people are having there orders show with .CHOPurl==http://=http:///url signing for the packages and they got new ipods being sent to them as replacement shipments. i didn't!
so i continued checking my tracking status online from 10/18-10/20 it sat there ... then on 10/21 it says package returned to shipper... i emailed gratis.. called fedex and apple.. no one has bothered to help me and gratis hasn't gotten back to me ...
the thing is if u track my package on fedex website it shows as 0.9kgs but if i log into my fedex insight i see the package as 2kgs (the weight of 2 ipods) am assuming they accidentally sent me 2 and requested it back.. but the thing is why haven't the sent me a replacement? everyone else who had this sort of problem seemed to have gotten their replacement by now...
is there anyone else with a similar problem? have you gotten your replacement? or are you waiting like me....
BTW SORRY FOR THE LONG NOVEL ... BUT IF YOU WERE IN MY SITUATION YOU'D BE A BIT ANXIOUS AND IRRITATED SO ANY HELP WOULD BE APPRECIATED... )
i was considering posting this in the Account Issues section with attn to harry but this isn't actually an account problem so i just stuck it here.. if i should post it elsewhere please inform me.