NO!! The worst possible thing happened!

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=2261

MusicStats

25-10-2004 19:15:32

I just got my 27" WEGA Flat Screen, open it up - and its completely broken! The screen is pushed inwards about 1" and there is a hole in the plastic, and glass from the inside shattered (I think)

What should I do?!?!?! I am so depressed right now! ( (

Help please, anyone (

I assume this would be FedEx fault right? arghh (

gchoee

25-10-2004 19:22:54

ouch, sorry to hear that

try contacting gratis about this issue, many people before who recieved damaged TV's got them replaced

good luck with your problem, let us know how it goes

joeman957

25-10-2004 19:33:47

Geez that sucks, that was exactly the reason why I didn't wanna order a Sony, because I hear it always comes damaged, sorry to hear that.

On the other hand, I got my 15" Samsung today in perfect condition, it's sweet.

Asterix

27-10-2004 10:37:06

The same thing happened to me. Gratis should replace the TVs because we earned it by having 9 people (including ourserlves) sign up for various offers.

tfc

29-10-2004 09:43:43

GRATIS IS DOING SOMETHING ABOUT IT - THEY WILL SENT US NEW TVs AFTER WE SENT THE DAMAGED ONES BACK - CALL SONY

http//forum.freeipodguide.com/viewtopic.php?t=2421

"GratisGuy says request your return shipping label from Sony and then email Gratis Customer Support with attn GratisGuy Damaged Sony, include your Order Number and Tracking Number"

I spoke to GratisGuy (GRatis Rep) on the phone. So the deal is we call Sony customer here is the number 1 800 571 7669, and Sony will email you the tracking label and rma number to return the TV. Gratis will speak with Sony and gets us new TV's shipped and will do their best to provide us with tracking numbers as well.

THANKS GRATIS

TFC

Lunarpancake

22-11-2004 00:25:54

[quote9daf29c476="joeman957"]Geez that sucks, that was exactly the reason why I didn't wanna order a Sony, because I hear it always comes damaged, sorry to hear that.

On the other hand, I got my 15" Samsung today in perfect condition, it's sweet.[/quote9daf29c476]


Wow u got a 15" Samsung?....sucks for you. Everyone else is getting 17" P

gweenmeanie

22-11-2004 14:59:49

The 15" Samsung is a TV; the 17" functions only as computer monitor unless you buy a TV tuner for it.

MusicStats

22-11-2004 17:10:46

Yea you would have to have a TV Tuner for your computer in order to watch TV on the 17". The 15" has R/B/Y Cables built in, and cable support built in, plus a remote. It's really bulit to be a TV, but also works at a monitor. I think it's a great deal

joeman957

22-11-2004 19:25:11

Yeah, I wanted a TV, I already have a 17" LCD, I'm staring at it right now. But what I don't have is a flat panel TV.

So it's pretty sweet.