I sorta completed the video professor online offer today. I got to the page to enter my cc info, and I pushed finished, but it never actually got to the confirmation page; it just froze.
I was charged for it, and I recieved a confirmation email, so will freepay still count it as an offer completion?
im sure though that if it gets to the point where you still dont have credit, at least you have the confirmation e-mail to prove you did the offer, that you can use to send in a support ticket.
If you were charged you should get credit. And since you have a confirmation email, if any problems arise you can send that to them and they should end up giving you credit.