Matt8789
01-09-2005 12:09:53
OK, so i finally finished Freeflatscreens.com about 2 weeks ago or so i sent for Approval and went to Processing and STV in about 3-4 days. After that, last Thursday/Wednsay my status went to Shipped and i was trying over and over to try and do the DHL trick with BOTH of the numbers they gave me but neither worked tracking by Number and by Referance. So i PM'ed Jake and asked what was the deal and he told me to track it at www.mynvc.com So i went there and sure enough they had the correct tracking information and it said it was here in town on Monday at the status of "At Local Office" So now im wondering "Ok, why dont they just ship it to my house now?" So i called them on Monday and they said i would get a phone call in 24-48 hours to scheduale delivery and what not x ..Its now Thursday and they still havent called me..Im wondering what the hell is going on over there..anyone have this same problem with there Sony WEGA TV? How come they just didnt ship it DHL straight to me house?
CollidgeGraduit
01-09-2005 12:14:06
Give NVC another call
NVC is a logistics (shipping company) that FreePay uses when possible, because they handle the packages more carefully than FedEx, I believe. Correct me if I'm wrong, Jake.
My Wega came FedEx, but that's because at the time, I lived up in the boonies, where NVC didn't deliver.
Matt8789
01-09-2005 12:37:54
[quote2058271cf9="CollidgeGraduit"]Give NVC another call
NVC is a logistics (shipping company) that FreePay uses when possible, because they handle the packages more carefully than FedEx, I believe. Correct me if I'm wrong, Jake.
My Wega came FedEx, but that's because at the time, I lived up in the boonies, where NVC didn't deliver.[/quote2058271cf9]
They said to Email them if i dont get a call, i did that with no response yet. I dont want to wait over the weekand for this thing.
[quote87f3a6d133="CollidgeGraduit"]
NVC is a logistics (shipping company) that FreePay uses when possible, because they handle the packages more carefully than FedEx, I believe. Correct me if I'm wrong, Jake.
[/quote87f3a6d133]
NVC handles shipping for Sony TVs.
Matt8789
01-09-2005 12:44:55
So i should just give them anoter call..the guy on the phone sounded peeved that i called the first time but im gonna anyways )
[quote05a984579f="Matt8789"]So i should just give them anoter call..the guy on the phone sounded peeved that i called the first time but im gonna anyways )[/quote05a984579f]
It's called customer service. You are the customer and they are supposed to help you.
Matt8789
01-09-2005 13:02:45
The lady said there gonna call them and give them a "reminder" to do there job..so if i dont get something less than a phone call she said to just call again..hmmmm
Matt8789
01-09-2005 17:23:33
Well, didnt get that phone call today that i was supposed to have. Looks like there gonna get a 3rd call tomorrow bright and early )
tracemhunter
01-09-2005 18:21:49
just drive over to the place and pick it up
Matt8789
01-09-2005 18:32:26
[quote15421d473c="tracemhunter"]just drive over to the place and pick it up[/quote15421d473c]
I was going to just go and do that but i dont know where the office is and there isnt any address on their site or anything like that
Celica
01-09-2005 19:46:02
Call em again and ask them for their address. lol
Matt8789
06-09-2005 21:53:59
Well i never got that phone call after the lady said she would call them and give them a "reminder" and that i would get a call and if i didnt i should call them tomorrow. Never got that call or the day after but i didnt call. The weekand went by with Labor Day being Monday i didnt call and called today and they told me to call some other place and gave me an extension and ask for Corey. Called these people now and this Corey guy doesnt work for the company anymore or something..now im like [bac1875c20c]WTF[/bac1875c20c] this is fucking rediculous and now im kinda really pissed. On this guys machine he tells me to call this other number and ask for some other lady with [bac1875c20c]another[/bac1875c20c] extension. Call her and shes not there. So i left a message and without waiting for a call back IM just going to call and call and call her tomorrow until someone answers. This is retarded
doylnea
07-09-2005 06:13:12
[quoted268ad2980="tracemhunter"]just drive over to the place and pick it up[/quoted268ad2980]
Except that the TV weighs 100 pounds and doesn't fit in many people's cars...
tracemhunter
07-09-2005 06:48:46
try local.yahoo.com
search dhl in your town...