Fedex Creates IPOD Department

I've been waiting patiently and reading this forum for the last several months. Today, I finally decided to call Federal Express and find out if perhaps an Ipod was coming my way.... I talked to the friendliest customer service rep in the world, and she said "yes, we're very familiar with that promotion and have been seeing thousands of Ipod packages coming through the system in the last week." She then told me that she could run a generic search for me, but didn't find an ipod heading my way. BUT, she said, that does not nearly mean that there is not one on its way. She said that the FedEx system is currently split and not accurately revealing packages by the generic search. She then said she would contact the international department and see what she could do. After holding for about 20 seconds, she came back and said that she had some good news --- she said that due to the extraordinary size of this promotion, federal express has opened a special department to deal with the FreeIpod service. She connected me to them and gave me the direct line. Sadly, the next rep wasn't as helpful, but did say that several hundred new packages from Shanghai have been registered today for transit to the United States. The number is 1-800-455-4588.

Let's see if that doesn't make us feel a bit better! roll

Wiggy

Washington, DC

a whole new department! wow

So do I just call, and ask if there's a package coming to my address?

wow, are they helpful? or just blow you off and say nothing..

That's what i did. The rep at the Ipod Dept. whom I spoke with wasn't very helpful and didn't run a search for me w/o the tracking number. She said that from what she understood, many people on the website are "SENT TO VENDOR" or " SHIPPED " but do not have a tracking number. From a Fedex standpoint this means that apple is processing the shipment. She said to call Apple in this case.

But, I'm sure if one were to talk to another rep, the helpfulness level might be greater.

Either way, I'm pleased with FedEx and the way they are handling this professionally.

I wouldn't be surprised to see this story on the news rather soon.... Hehe - particularly since I work for a television news organization!

I just hope we all are in luck and have something to celebrate.

Yeah I probably talked to the same woman, she didn't help me at all, if I had a tracking number then there would be no reason for calling FedEx in the first place...

Speaking of gratis internet, fedex, etc.... They are based here in Washington DC.... In fact I'm about 5 blocks from them at this point. Perhaps I will stop by and make a visit later.... Maybe even park a satellite truck at the curb of their building and see if we can't expedite this question/answer session.... ;-)

kidding, but certainly an option.

bomb them

Ipod Update

Just spoke with another person at Fedex who said a cargo plane carrying mostly packages from Apple Computers in Shanghai CN is enroute to the US and a second plane will be flying tomorrow.

Of course i'm sure "real" apple orders are included, but it gives me hope.

Awesome, Wiggy! Do you have AIM? I'd like to chat a bit, put together the information both of us have gathered, and see what we can come up with. Feel free to IM me, my screen name is CollidgeGraduit

Sweet. There's a 1.0kg bundle of joy on that plane with my name on it.

mine says .9 kg , is this just me or does it show for everyone, oh yea aim me too wiggy or CollidgeGraduit , my sn is rox4h

is fedex's delivery date accurate? has anyone gotten theirs earlier than what it says?

[quote933832b86b="saiyajin822"]is fedex's delivery date accurate? has anyone gotten theirs earlier than what it says?[/quote933832b86b]

of course they are accurate. It gives you an update on where the package is and at what time. Maybe it will arrive a Day early but other than that, expect it on the day they say it will be at your house

[quote617cb45387="saiyajin822"]is fedex's delivery date accurate? has anyone gotten theirs earlier than what it says?[/quote617cb45387]

I got it two days earlier than it said, but I think a lot of the orders go through Indianapolis, IN and since I'm not too far away from that station (i.e. an hour or two), I received mine earlier.

the phone # was very helpful! thx

this is good that fedex has a department for ipod orders, i called them and she was very helpful(and she knew what i was talking about)...anyway there are LOTS of shipments coming to my zipcode but she only found Mathew Chen AGAIN! DAMN YOU MATHEW!

the person wasn't helpful on that number, i dont even think its for the ipod department

I cannot believe they gave you a name of someone else getting a package. What the hell is to stop you or any one of us from getting his address and stealing his Ipod?

the # is for the ipod dept. and they are helpful... maybe your attitude, ace, is your biggest roadblock..

[quoteaeaa384c57]What the hell is to stop you or any one of us from getting his address and stealing his Ipod?[/quoteaeaa384c57]
And how would you go about that?
Just curious...

[quote9f67648988="Guardian"]the phone # was very helpful! thx

this is good that fedex has a department for ipod orders, i called them and she was very helpful(and she knew what i was talking about)...anyway there are LOTS of shipments coming to my zipcode but she only found Mathew Chen AGAIN! DAMN YOU MATHEW![/quote9f67648988]

Every time you damn Mathew Chen I laugh my ass off.... poor Mathew! lol

So do the items on the plane not have manifests yet? There is a 20gb ipod on the plane going to my zipcode. However, I called FedEx, and they said they don't have a manifest for the tracking number yet. What I don't get is it is in the FedEx computer, and says picked up @ 839pm and also future delivery.

Does this mean they loaded up thep plane with basic info (zipcodes) and will then sort them when the plane lands or whatever?

[quotec62b2504b0="l0th"][quotec62b2504b0]What the hell is to stop you or any one of us from getting his address and stealing his Ipod?[/quotec62b2504b0]
And how would you go about that?
Just curious...[/quotec62b2504b0]

www.anywho.com he already knows the state and zip. It shouldn't be too hard to narrow down.

[quote4e18b5ebca="WIGGYinDC"]the # is for the ipod dept. and they are helpful... maybe your attitude, ace, is your biggest roadblock..[/quote4e18b5ebca]

It isn't iPod department, it is the IPD department. IP Direct Distribution.

[quote1434d65780="focusdchaos"][quote1434d65780="WIGGYinDC"]the # is for the ipod dept. and they are helpful... maybe your attitude, ace, is your biggest roadblock..[/quote1434d65780]

It isn't iPod department, it is the IPD department. IP Direct Distribution.[/quote1434d65780]

ha. pwned. =)

Thnx 4 the info WiggY!

lol, yeh i was wondering, stupid people telling me off for being right ><

[quote0521859a66="l0th"][quote0521859a66]What the hell is to stop you or any one of us from getting his address and stealing his Ipod?[/quote0521859a66]
And how would you go about that?
Just curious...[/quote0521859a66]

http//www.meta-people-search.com/index.shtml

[quotee365ac7e1e="Tadeo"][quotee365ac7e1e="l0th"][quotee365ac7e1e]What the hell is to stop you or any one of us from getting his address and stealing his Ipod?[/quotee365ac7e1e]
And how would you go about that?
Just curious...[/quotee365ac7e1e]

www.anywho.com he already knows the state and zip. It shouldn't be too hard to narrow down.[/quotee365ac7e1e]
what are you talking about internet searches suck the have little people its local use whitepages get his address and ship date and have a stake out. (you might need to tie home owner up for a couple of hours.)

^Punctuation is so helpful.

Indeed

it might not be ipod department, but they where helpfull to me, she knew what i was talking about.

You better KNOW that you have a big company when fedex opens its own department just to deal with your shipping.

it migh not be an ipod department, but maybe like apple, everything that apple sends out...

[quotecb3bf2f430="WIGGYinDC"]
I just hope we all are in luck and have something to celebrate.[/quotecb3bf2f430]

Props on that comment and a tap of the kharma button (as if you care)

lots of people are around long enough to get their ipod and brag about it....after that it's like "Fuck ya, FreeIpodGuide people!"

Waiting on a "$300 free thing" is like waiting on HIV test results in this fucked up economy....crucial.

)

[quote7a7d763d31="roxah"]it might not be ipod department, but they where helpfull to me, she knew what i was talking about.[/quote7a7d763d31]

That is her job.

[quote6a522e83be="focusdchaos"][quote6a522e83be="roxah"]it might not be ipod department, but they where helpfull to me, she knew what i was talking about.[/quote6a522e83be]

That is her job.[/quote6a522e83be]

yes, but 90% of fedex blows you off and doesnt even try to help. mrgreen

[quotee6f98cd64a](you might need to tie home owner up for a couple of hours.)[/quotee6f98cd64a]
Yeah, that's what I meant. Once you have the guy's name and everything, how do you plan on stealing his ipod exactly? I mean if you're just gonna beat the shit out of someone to take his ipod away 1) you're retarded (sorry but other words fail me) 2) why mess with tracking numbers, anywho.com or whatever else? Just walk 5 min. in NYC or LA and jump on the first guy with white headphones....

[quotecb2504e699="l0th"][quotecb2504e699](you might need to tie home owner up for a couple of hours.)[/quotecb2504e699]
Yeah, that's what I meant. Once you have the guy's name and everything, how do you plan on stealing his ipod exactly? I mean if you're just gonna beat the shit out of someone to take his ipod away 1) you're retarded (sorry but other words fail me) 2) why mess with tracking numbers, anywho.com or whatever else? Just walk 5 min. in NYC or LA and jump on the first guy with white headphones....[/quotecb2504e699]

FedEx has been leaving them on door steps if no one is home.

it may not be the "ipod" department; but when i asked about the ipod promotion, the overly helpful and kind woman at fedex said, "let me transfer you to the department that fedex has invoked to deal with the gratis ipod promotions." either way, symantics aside, they're very knowledgeable and helpful on the fip promo.

hope everyone's waiting is going well... we'll all get our ipods, sooner than later i'm sure. lots of forward progress in the last days!

For sure. Patience is key. The wait ain't so bad when you already have an iPod. My good ol 3G. lihugsli