Small update from Gratis

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=1969

CollidgeGraduit

20-10-2004 11:43:32

I just had a quick e-mail conversation with Gratis.. I'll sum it up (also drawing from previous e-mails with them) for those who don't want to read through it.

Basically, all of our orders were sent to Apple in one big bunch. There's no rhyme or reason to the shipping -- HP folks aren't being set aside and held till last, it's not by region, state, or last name. Basically he said to sit tight, they're shipping out.


My E-Mail to Gratis
[quote226810d55f]
I am just e-mailing to check on my order. I've been told that there's
a big shipment going out from Apple, and that I should expect my
tracking number by today, at the latest. My order is still Sent to
Vendor, and I've heard of quite a few people who ordered on 10/6 that
are actually receiving their iPods..

As I'm sure you can understand, having placed my order nearly a month
before these folks, I'm starting to worry that my order has been
overlooked. I completed my end of the bargain five weeks ago, and
have been waiting very patiently for my iPod, while others are seeing
a turnaround of two weeks.

Could it be because I ordered the HP originally, and my order is stuck
with a vendor other than Apple? I know that you guys aren't shipping
HPs anymore, but I'm wondering if my order is still stuck with another
vendor.

I know you probably get hundreds of e-mails a day, but I really would
appreciate if you could take a few moments and check in to my order.
I have been told to be patient, which I have been, and I've been given
the standard "you should have your free item within 2 weeks" answer.
I realize that you don't have time to look into every order, but I
really would appreciate it if you could give me any insight as to when
I could expect to see my iPod.

Thank you very much for your time, and I look forward to hearing from you soon.
[/quote226810d55f]


[b226810d55f]Their reply[/b226810d55f]
[quote226810d55f]
Ryan,

You will literally see shipping on your iPod any day now. Apple is
processing several thousand orders and while there is no way to specify the
exact order of this, your iPod will be going out to you. When this occurs
you will be provided with the FedEx tracking number and should see the iPod
in a week. We understand you have been waiting and are wondering where it
is each day, but please listen to us and not some chat room regarding your
order.

Customer Service
[/quote226810d55f]

zainali

20-10-2004 11:47:33

I wonder what chatroom they are referring to lol

CollidgeGraduit

20-10-2004 11:48:23

Haha.. you know, they probably are getting slammed with people complaining that they heard such-and-such date shipped, and they want to know why theirs hasn't yet.

wonderwheel

20-10-2004 11:48:36

thanks now that was helpful..

I mean that and that was not some sarcastic comment you would expect to happen in these forums

CollidgeGraduit

20-10-2004 11:49:37

Yeah, they managed to be slightly vague as usual, but at least we know that all the orders are with Apple.

alexvega

20-10-2004 11:50:14

I wonder what the cutoff date is for "All orders"... specificly 10/5

PallarAndersVisa

20-10-2004 12:09:22

so its official. its random

tetro

20-10-2004 12:09:45

i believe it when i see it

CollidgeGraduit

20-10-2004 12:11:18

Pallers Yes, basically all that we know for SURE from it, is that ALL the orders are with Apple (not with eCost or other vendors), and that Apple is shipping them out randomly.

gljvd

20-10-2004 12:13:47

I bet early august (8/17s ) are going to get bent over the table and we will hit 3 months before we see our ipods .

jetleigh

20-10-2004 12:14:21

Will this include minis??

J_west

20-10-2004 12:58:55

I think Gratis are a group of S&M freaks who get off torturing us with little nuggets of info.

Can they never be direct and say, "yes, your shit is on the way. Here is your tracking number."

Bastards. Just kidding! Maybe.

DIGITALgimpus

20-10-2004 13:30:37

[quote14f9ad86a8="zainali"]I wonder what chatroom they are referring to lol[/quote14f9ad86a8]
I called that hoax rather quickly.

CollidgeGraduit

20-10-2004 13:38:15

What hoax?

tetro

20-10-2004 13:43:12

harry's chat...which wasn't a hoax. He did say the backorders would be shipped within the coming 2 weeks (which is going on right now)

CollidgeGraduit

20-10-2004 13:46:11

roll Like I have nothing better to do than to try and "fool" the FIPG community. I'm just trying to help out, and let people know things are still moving.

EatChex89

20-10-2004 14:30:54

good news! )