Apple iPod e-mail Fix (FedEx shipping)

Live forum: http://forum.freeipodguide.com/viewtopic.php?t=1872

kaucoin

18-10-2004 17:46:01

Hello

Please be advised that your original Apple iPod Order processed by
Gratis Internet, better known as freeiPods.com, has been returned to
sender in error. We have corrected this matter and have processed a
new order for your iPod. The new item will be shipping in approx.
24-48 hours. We apologize for the delay in providing you with this
product and look forward to servicing your needs in the future.

Thank you again for your patience.


Got this about 10 minutes ago.

gage006

18-10-2004 17:46:56

details!

who'd you get that from specifically?

xyclonez

18-10-2004 17:50:28

apple probably

kaucoin

18-10-2004 17:57:13

Clinton James
The Apple Store
email==cjames@apple.comcjames@apple.com=cjames@apple.comcjames@apple.com/email
phone- 916.399.7000 ext. 2539

gage006

18-10-2004 18:01:25

hrm...hopefully gratis sends us new tracking numbers or something =/ it'd be nice to know when they're showing up.

kaucoin

18-10-2004 18:17:18

[quotea131570c2e="gage006"]hrm...hopefully gratis sends us new tracking numbers or something =/ it'd be nice to know when they're showing up.[/quotea131570c2e]


I e-mailed the man and asked him to provide me with one when it ships. If I don't hear from him, a RING RING tommorow and I'll let you know what I hear

ksg

18-10-2004 18:17:22

"has been returned to sender in error"? Does that mean they made a mistake in the shipment, or the returning to sender was a mistake? Oh well, at least I know I'll be getting an iPod ;)

xyclonez

18-10-2004 18:18:19

[quote9eae96332b="ksg"]"has been returned to sender in error"? Does that mean they made a mistake in the shipment, or the returning to sender was a mistake? Oh well, at least I know I'll be getting an iPod ;)[/quote9eae96332b]

apple sent two ipods by accident

ksg

18-10-2004 18:19:24

OK. That was pretty stupid of them. Too bad they caught the mistake lol

tk

18-10-2004 18:50:37

[quote24a3c634ad="kaucoin"]Hello

Please be advised that your original Apple iPod Order processed by
Gratis Internet, better known as freeiPods.com, has been returned to
sender in error. We have corrected this matter and have processed a
new order for your iPod. The new item will be shipping in approx.
24-48 hours. We apologize for the delay in providing you with this
product and look forward to servicing your needs in the future.

Thank you again for your patience.


Got this about 10 minutes ago.[/quote24a3c634ad]

Just out of curiosity, when did your iPod ship? Did you find it or did the status change on freeipods?

ilferetl

18-10-2004 18:54:32

why is that a sacramento, ca number? are they shipping from local apple stores now?

kaucoin

19-10-2004 04:50:10

Keith,

We apologize for the delay. Your new web order number is lilililililililili.
You can visit our website at
http//www.apple.com/orderstatus

It will ask you for your web order number and your shipping address zip
code. Please be advised that it is currently down for system upgrades
but will be up and running shortly. When the iPod is picked up by UPS
or Fed Ex (24-48 hours) you will be able to view your tracking number
and also have access to a link taking you directly to their website.

Thank you again,


Looks like I'll be see'in my POD this Friday

Phbs83

19-10-2004 05:51:32

Damn, am I the only person, who hasn't received that e-mail? Anyone else here? Or do I have to call them and ask what's wrong(

OS_PREY

19-10-2004 05:56:57

I just got my new tracking number by doing a
fedex reference number search
for Nov 3 (to get results for today only)
11/3 - (15 days) = 10/19

So hopefully all the packages
messed up packages were reshipped today.

kaucoin

19-10-2004 06:29:17

As of right now, people with the same problem as me, haven't shipped out yet. The ordered was processed yesterday at 322 p.m. EST and should be shipping out sometime today. Hopefully it will arrive by friday so I don't have the wait out the weekend.

And by the way, Gratis uses a American Express card to pay for these iPods

Phbs83

19-10-2004 07:32:45

Yes, I got almost the exact same info. I called fedex, and they knew what was wrong and connected me to a representative in another department. She told me, that this order was not shipped yet, and when it ships, it is going to be using the same tracking number, as we have. I asked 3 times just to be sure I understood correctly, and she confirmed. So we should be ok to use this tracking number later today.

creanium

19-10-2004 09:27:16

[quote7391129fc3="kaucoin"]Keith,

We apologize for the delay. Your new web order number is lilililililililili.
You can visit our website at
http//www.apple.com/orderstatus

It will ask you for your web order number and your shipping address zip
code. Please be advised that it is currently down for system upgrades
but will be up and running shortly. When the iPod is picked up by UPS
or Fed Ex (24-48 hours) you will be able to view your tracking number
and also have access to a link taking you directly to their website.

Thank you again,


Looks like I'll be see'in my POD this Friday[/quote7391129fc3]

How do you get your Apple order number when you've ordered your iPod through FIP?

roxah

19-10-2004 19:04:58

[quote4df4c4a697="creanium"][quote4df4c4a697="kaucoin"]Keith,

We apologize for the delay. Your new web order number is lilililililililili.
You can visit our website at
http//www.apple.com/orderstatus

It will ask you for your web order number and your shipping address zip
code. Please be advised that it is currently down for system upgrades
but will be up and running shortly. When the iPod is picked up by UPS
or Fed Ex (24-48 hours) you will be able to view your tracking number
and also have access to a link taking you directly to their website.

Thank you again,


Looks like I'll be see'in my POD this Friday[/quote4df4c4a697]

How do you get your Apple order number when you've ordered your iPod through FIP?[/quote4df4c4a697]

yes please tell us

kaucoin

20-10-2004 14:08:02

[quotefd967f208e="creanium"][quotefd967f208e="kaucoin"]Keith,

We apologize for the delay. Your new web order number is lilililililililili.
You can visit our website at
http//www.apple.com/orderstatus

It will ask you for your web order number and your shipping address zip
code. Please be advised that it is currently down for system upgrades
but will be up and running shortly. When the iPod is picked up by UPS
or Fed Ex (24-48 hours) you will be able to view your tracking number
and also have access to a link taking you directly to their website.

Thank you again,


Looks like I'll be see'in my POD this Friday[/quotefd967f208e]

How do you get your Apple order number when you've ordered your iPod through FIP?[/quotefd967f208e]

The guy from Apple contacted me directly. I never dealt with anyone from Apple or even Gratis. I have no clue where he got my e-mail but I really don't care at this point. Good luck getting your pod because mine will be here Friday